我们不支持您使用的这种浏览器。TripAdvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Porto Alegre Hotel (阿雷格里港)

旅客 (252)
360
全景 (6)
客房和套房 (169)

关于

在 阿雷格里港 的 81 家酒店中排名第 3
地点
卫生与卫生
服务
优惠度
酒店设施
餐厅
客房服务
有健身房的健身中心
游泳池
免费网络
Spa
付费Wifi
会议室
会议设施
室内游泳池
宴会厅
干洗服务
提供上网服务的商务中心
无烟酒店
桑拿
残障通道
洗衣服务
温水游泳池
精通多国语言服务人员
门房服务
显示更多
客房特色
小吧台
空调
套房
家庭房
无烟房
酒店信息
酒店星级
酒店风格
宁静
Modern
833 条点评
10问答
0 个房间贴士

点评

旅行者评分
  • 379
  • 330
  • 69
  • 36
  • 19
时节
旅行者类型
语言
  • 更多语言
已选筛选条件
  • 筛选
  • 中文(简体)
酒店很好,地理位置很棒。房间不错,挺舒服。问题是员工和服务都相当差。我来过这家酒店好几次,因为我是喜来登/万豪酒店的常客。每次我都遇到问题。有一天我的房间没有清理,还有一次接待人员不礼貌,还有一次我被收费了,但是没有通知我,等等。也许酒店需要给员工好好培训一下。
阅读更多
回复来自Sheraton Porto Alegre Hotel的Guest Service SupervisorFrancineB122
回复时间:3周前
Dear victorg23, good evening! Thank you for staying at Sheraton Porto Alegre and for giving us your feedback regarding our services. Justifying failures is not part of our philosophy as a company, so, we apologize for having failed to meet your expectations. Please be sure all your comments are being reviewed along with our higher management so that we can work on improvements in order to deliver a positive memorable experience the next time you are with us. We thank you for your constructive criticism that helps us to monitor the quality of our services in order to achieve our main goal, total guest satisfaction. We hope to see you again soon and to be able to offer you the service you deserve and expect. We are at your service should you have any further questions or concerns. Have a great week! Best regards, Francine Bassols Guest Service Supervisor
阅读更多
虽然要价昂贵,但酒店位于城市里其中一个更好更安全的地区。前台工作人员都很好,早餐选择极其可怜可能是降低这个酒店品牌档次的唯一原因。但如果是在阿雷格里港的话,我们还会再次入住这里的。
阅读更多
回复来自Sheraton Porto Alegre Hotel的Guest Service SupervisorFrancineB122
2019年4月15日已回复
Dear T8875VUmarks, good afternoon! Thank you for choosing Sheraton for your stay in Porto Alegre and for your feedback. We are happy to receive your compliments regarding our front desk staff, and we would like to point out that we pride ourselves on cordiality and a desire to take the next step in order to help our guests have a memorable experience in our hotel! Your comments on breakfast have been directed to our the responsible department, so that they can take any necessary steps to improve the quality of the services offered. Once again, thank you for your feedback, which helps us qualify our services. We are at your disposal and hope to welcome you back to our property soon! Best regards, Francine Bassols Guest Service Supervisor
阅读更多
令人惊叹的酒店,有舒适的房间和最好的酒店健身房。俱乐部休息室物有所值,服务非常棒,我喜欢他们为我提供的巴西起泡酒和红酒。我觉得工作人员非常欢迎我,他们让我感到宾至如归和舒适。
阅读更多
回复来自Sheraton Porto Alegre Hotel的Guest Service SupervisorFrancineB122
2019年4月4日已回复
Dear Kim, good afternoon! Thank you for choosing Sheraton Porto Alegre and for spending your time to write a review regarding your stay with us! We are very happy to hear that your visit was satisfactory and that you enjoyed our Club Lounge, our wines and our service. We pride ourselves on making sure our guests feel welcome and satisfied during their stay with us! We hope to welcome you back to our hotel soon and once again, we thank you for your kind words. Best regards, Francine Bassols Guest Service Supervisor
阅读更多
我上周来了这里。酒店就在城市中心。房间很大,很干净而且非常舒适。酒店很不错,健身中心就在22楼。早餐很赞。房间费用是一晚189欧元。但是不幸的是,阿雷格里港不是个很漂亮的地方...
阅读更多
回复来自Sheraton Porto Alegre Hotel的General ManagerAlejandroI466
2019年3月8日已回复
Dear Fabio, First of all, we’d like to take this opportunity to thank you for choosing Sheraton Porto Alegre Hotel as your destination in Porto Alegre and writing your review about your stay Your comments were transmitted to our associates. As we have a commitment to provide exceptional services to our guests, we are delighted to know we were able to arrange a personalized experience at our hotel we are very glad we met your expectations! We hope to welcome you to Porto Alegre soon! Best regards, Alejandro Irazábal General Manager Sheraton Porto Alegre Hotel
阅读更多
酒店最大的优点就是这里的位置,在最好的区域中心。房间很大很好,空调运转良好,浴室很好,每天都提供饮用水。服务很好,健身房很棒(一开始觉得有点奇怪,很小,有私教在带外面的人练习,但最后感觉还行)。我觉得酒店没什么可挑剔的,还会再来的。
阅读更多
回复来自Sheraton Porto Alegre Hotel的Guest Service SupervisorFrancineB122
2019年1月9日已回复
Dear regular-traveller25, Thank you for choosing Sheraton Porto Alegre and for taking your time to leave your feedback on our page on TripAdvisor! Indeed, we are located in a privileged area of the city, providing our guests with easy access to every part of the city and with many facilities and points of interest around us, such as Parque Moinhos de Vento, the next door mall Moinhos Shopping and Rua Padre Chagas, a bohemian street with many bars and restaurants. We are happy you enjoyed the room you stayed in and our amenities and hope to welcome you back to our hotel soon! Have a wonderful day! Best regards, Francine Bassols Guest Service Supervisor
阅读更多
上一页
价位
US$101 - US$277 (基于标准间的平均价格)
其他名称
sheraton porto alegreporto alegre sheraton
位置
巴西南大河州阿雷格里港Moinhos de Vento
客房数量
171
这是您的 TripAdvisor 详情页吗?

拥有或管理这家酒店? 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。

获取详情页