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波旁公约依比拉普达酒店 (圣保罗)
Bourbon Convention Ibirapuera

2,925 条点评
在342家圣保罗酒店排名第64
旅客 (714)
客房和套房 (227)
餐饮 (32)
卓越奖

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地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
客房服务
餐厅
有健身房的健身中心
免费高速WiFi
酒吧/大堂
会议室
会议设施
公用Wifi
宴会厅
干洗服务
提供上网服务的商务中心
提供早餐
桑拿
残障通道
精通多国语言服务人员
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客房特色
客房内冰箱
小吧台
空调
套房
无烟房
无障碍客房
酒店信息
酒店风格
超值
安全
酒店星级
2,924 条点评
786 张照片
43问答
0 个房间贴士
旅行者评分
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豪华客房不错,让你有家一样的感觉,很干净和舒适。其他房间没有这么好了——里面非常黑暗,旧家具,小浴室和床单也差。前台的克里斯蒂安很帮得上忙。和其他人不一样。我为了避免排队,必须要提前退房,得到的答案是拒绝的。我们也没有办法。我也听到其他住客说前台的服务不好。所以说除了豪华房,还有很多要改进的地方。我还想在这个地方找一家客房和服务都好的酒店。
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回复来自波旁公约依比拉普达酒店的Relacionamento com o ClienteRelacionamento C
2017年11月3日已回复
Hello Mr. Marceladu, thank you for sharing your opinion with us, it helps to improve our services. We have an improvement plan to better serve you, please accept our apologies. Thank you for your attention, Customer Relationship
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对于美国的旅行者来说,你很难认真的把它当作商务酒店。因为这里的健身房直到早晨7点才开门,房间里也没有熨斗。请不要再给我讲你那的安全政策或你那定价过高的洗衣房了。酒店的位置很好,也很安全,房间还可以。
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回复来自波旁公约依比拉普达酒店的Gerente geralRedeBourbon
2016年4月19日已回复
Dear Mr./Mrs. Intopia, Thank you for your rating. We’re glad to learn that the location, safety and room of the Bourbon Convention Ibirapuera hotel were satisfactory during your stay. We have received your suggestion regarding the hours of the Fitness Center. Thank you for helping us improve our services. We will study the feasibility of your suggestion together with the departments in charge to provide you with the best possible service. In terms of having an iron inside the room, unfortunately it is not possible due to policy reasons. However, we’d like to take advantage of this opportunity to inform you that we have ironing services available at our hotel. To order this service, you simply have to contact the staff by dialing #9. It is a pleasure to welcome you. You’re always welcome at our hotel. Sincerely, General Management
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房间干净而且舒服,健身房很好有足够的器材。早餐很差,种类很少而且食物的品质不好。客房服务需要很长时间去回应你的需求,正餐的品质还可以,但有点小贵。
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回复来自波旁公约依比拉普达酒店的GerenteRedeBourbon
2016年1月27日已回复
Dear Mrs. Rúbia, Knowing that you appreciated your stay at Bourbon Convention Ibirapuera makes our entire staff extremely happy and proud. Thank you for the compliments paid to the comfort and cleanliness of our rooms and fitness center. We were surprised to hear you weren’t satisfied with the variety and quality of our meals, given that we offer an international menu with over 15 options between hot dishes, salads and a variety of desserts. Our suppliers are also carefully selected by our chef and nutritionist so as to ensure excellent quality in our foods. Regardless, the manager in charge has been made aware of your comments and is verifying the possibility of improvements together with the F&B staff. We hope you’ll come back soon. Sincerely, General Management
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酒店很棒,位置非常好。在我们28小时的航程飞行到达之后,房间里没有电。没有人通知我们。我们花了一些时间去适应。房间很好没有问题。就浴室的大小我有点问题,淋浴间太小了。回程时我又在这里住了2晚,要了间大一点的房间,这下好多了,盥洗室的大小没有问题,非常干净舒适。作为一间会议酒店,早餐时这里有很多的人。早餐还可以。他们的煎蛋卷收费,所以别吃。Wifi很好,速度很快。
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回复来自波旁公约依比拉普达酒店的Gerente geralRedeBourbon
2015年11月24日已回复
Dear Mr. NinuMumbai, Thank you for your rating. We are glad to read that the location, cleaning, comfort and Internet service of Bourbon Convention Ibirapuera were satisfactory during your stay. We would like to inform you that we really did have a few power outages in September due to maintenance of the power grid carried out by the local utility company. Please note that Bourbon Convention Ibirapuera did not intervene in this procedure. We kindly ask that you contact us directly via the email gerencial .conv @ bourbon .com .br to provide us with more details about the time you spent with us. By doing so, we can better verify the source of your dissatisfaction and give you an explanation or solution for the incident. You are always welcome at our hotel. Sincerely, General Management
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这家酒店很好,我去过很多次而且总是会返回因为这里房间不错,但最好的是它的位置。它的对面就是购物中心Moema,在那里你可以买到开始探索圣保罗所需要的一切。Wifi运行非常好,早餐也很好就是有时候挤满了人。不足之处是,作为传统酒店,有时客人非常多要花很长时间登记或退房。
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The Single Room at the Bourbon Convention Ibirapuera
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Apartamento Deluxe
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Olá! Não, não dispomos de aquecedor de mamadeira no quarto, mas o pai ou a mãe pode descer até o restaurante do hotel que a equipe aquece. Quanto a piscina, a mesma continua desativada para uso do hóspede. Atenciosamente, Relacionamento com o Cliente
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Olá, Qual o valor da diária do estacionamento e qual horário é servido o café da manhã aos domingos? Obrigada,
Não lembro bem, mas acho que de 22 a 25 reais
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A piscina aquecida voltou a funcionar?
Olá! Não, a piscina está desabilitada para uso. Atte. Relacionamento com o Cliente
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No quarto, há ferro para passar roupa?
Olá! Não, não temos ferro de passar roupa nos apartamentos. Mas possuímos serviço de lavanderia de uma empresa externa. Atte. Relacionamento com o Cliente
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价位
US$67 - US$173 (基于标准间的平均价格)
其他名称
bourbon convention ibirapuera hotel sao paulo
位置
巴西圣保罗州圣保罗
客房数量
595
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