Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte.
Dear Mr. Jay, Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our front desk team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Equip Novotel São Paulo Center Norte
Dear Mrs Flavia, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte
Dear AmonaV, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Cordially, Equip Novotel São Paulo Center Norte
回复来自Novotel Sao Paulo Center Norte的General ManagerHelio G
2018年4月2日已回复
Dear guest, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We apologize for the inconvenient concerning the towels we are fixing this issue. We hope to see you at the hotel in other occasions. Regards, Helio Gelinski General Manager