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圣保罗君悦酒店
Grand Hyatt Sao Paulo

4,187 条点评
在342家圣保罗酒店排名第7
旅客 (1168)
客房和套房 (570)
视频 (1)
卓越奖

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地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
游泳池
有健身房的健身中心
客房服务
餐厅
Spa
免费高速WiFi
酒吧/大堂
会议室
会议设施
公用Wifi
室内游泳池
室外游泳池
宴会厅
干洗服务
成人游泳池
接驳车服务
提供上网服务的商务中心
提供早餐
机场接送
桑拿
残障通道
洗衣服务
温水浴池
温水游泳池
精通多国语言服务人员
门房服务
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4,186 条点评
1,581 张照片
20问答
0 个房间贴士
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酒店周围没什么可做的。除此之外,酒店的设施非常差 - 酒吧是自助早餐和一些瓶装酒水。房间开始变得陈旧过时。非常喜欢凯悦酒店 - 但不是这间。
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与 Hyatt Hotels 合作收集的点评
回复来自圣保罗君悦酒店的Director of Guest ExperienceMarianaNunes
回复时间:2周前
Hello, thank you for your time to review our hotel. I am sorry to ready that our location was not convenient for your stay in São Paulo and that you were not satisfied with our bar and rooms product. Your comments are very valuable to us and we will evaluate both to improve our offerings. Should you decide to stay with us again in the future, please don't hesitate to contact me on mariana.nunes@hyatt.com and I will personally see that you have a more comfortable stay. Many thanks, Mariana
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我在圣保罗君悦酒店住了将近三个星期,度过得很愉快。房间在上层,宽敞而现代化。景色也不错。早餐非常健康。我喜欢他们注重当地传统食物的这一点。健身房的设备有点太多了有点挤。SPA看起来很不错,还有亚洲风格的装饰。这家日式餐馆有一些上等的食物。工作人员很乐于助人,也很随和。我一定会再来的!
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回复来自圣保罗君悦酒店的Director of Guest ExperienceMarianaNunes
回复时间:4周前
Hello Muahdib, thank you so much for your review! Being with us for three weeks, your feedback is of extreme value to us and we are pleased to read that you enjoyed your stay. We too hope you can return soon! All the best, Mariana
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由于这家酒店陷入低迷,他们需要投资来保持房间的质量。他们以前的房间质量很好,但是现在你可以找到破烂的东西、脏毛巾等等。此外,游泳池是不开放的,我通常喜欢每天游泳一次。
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与这家酒店合作收集的点评
回复来自圣保罗君悦酒店的Director of Guest ExperienceMarianaNunes
2019年1月30日已回复
Hello, thank you very much for your time to review your stay. I apologise for the condition of your room. We have a diligent maintenance programme and I will be sure to address it with the respective department. As for the swimming pool, it was closed for 3 days exactly so we could conduct maintenance work and provide a better experience for our guests. Please don't hesitate to contact me on mariana.nunes@hyatt.com when you plan your next stay, and I will personally see that your stay will be more comfortable. Best regards, Mariana
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这家酒店太棒了!出色的客户服务,细心体贴!非常感谢客户服务中心的布鲁纳,在凌晨3点我儿子发高烧很绝望的时候,她帮助了我,让一名出租车司机去药房取药。我将永远感恩!她让我完全没有压力!房间漂亮舒适。巨大的浴室有许多很棒的设施。泳池区既可爱又现代化!下午早些时候,池水结冰了!凯悦俱乐部休息室很壮观,有非常细心的员工,和美味的食物、饮料!可以看到城市的美景!酒店有一种豪华的感觉!我一定会回来的!!感谢圣保罗君悦酒店的美好住宿。管理得很好,经理很幸运有这样一个优秀的团队!!
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回复来自圣保罗君悦酒店的Director of Guest ExperienceMarianaNunes
2019年1月29日已回复
Hello, thank you so much for your review and recommendation! We are very pleased that you enjoyed all aspects of your stay, but mostly for being able to assist you at a time of need with your ill son. Our biggest delight is to take care of our guests and it's very rewarding when we can achieve that in such a meaningful way. Hope you have a chance to return soon, we look forward to welcoming you back! Mariana
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这家美丽的凯悦酒店位于圣保罗市中心。这个非常现代的酒店有宏伟的大堂。服务周到。房间很大,床上用品很好,很舒适。非常大的浴室。从城市看风景很好。外面的泳池区域很漂亮。
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回复来自圣保罗君悦酒店的Director of Guest ExperienceMarianaNunes
2019年1月14日已回复
Hello Roberto, thank you so much for you time to review our hotel! I am very pleased to read that the service was up to your satisfaction and that you enjoyed all the facilities. Come back soon, we are waiting for you! Mariana
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相册类别
所有照片旅客客房和套房餐饮泳池和海滩商务中心和活动室家庭和游乐区
TripAdvisor 独家授权的专业照片圣保罗君悦酒店
The Grand Suite at the Grand Hyatt Sao Paulo
TripAdvisor 独家授权的专业照片圣保罗君悦酒店
The Club Room at the Grand Hyatt Sao Paulo
Grand Hyatt Sao Paulo
官方提供的照片圣保罗君悦酒店
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Como é o Club, as bebidas e comidas?
O ambiente é “cool”, os atendentes simpáticos, as opções para comer são boas e as bebidas são bastante boas, variadas (desde vinhos à gin, vodka, passando por cervejas e drinks. Se quiser pegar um lugar com vista tem que chegar mais cedo. Super recomendo porque vale a pena!
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Suites para noite de núpcias
Não sei responder, desculpe.
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Yo reservé un conductor del Hotel - puntual y lo más rápido posible
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I am sure they do or can. But like Discodave said, get a licensed taxi at the airport. If you want a pickup at GRU and avoid queuing after a long flight, I recommend Sao Paulo airport transfers (google it for website, can't do that here). You'll pay a premium, but I love their service.
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vcs tem noite de núpcias qual o valor
Não tenho idéia. Tem uma suíte legal chamada Sky View que a média custa R$ 800,00 a diária. Já a suíte presidencial U$ 18.000, a diária
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价位
US$131 - US$711 (基于标准间的平均价格)
其他名称
grand hyatt sao paulo hotel sao paulosao paulo grand hyatthyatt sao paulosao paulo hyatt
位置
巴西圣保罗州圣保罗
客房数量
467
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