阿利亚Spa度假酒店 (锡吉里亚)

我在阿利亚度假酒店度过了一段美好的时光，那次经历是我一生中的一次很棒的经历。这个度假村可以看到锡吉里耶和Pidurangala岩石的壮观景色。泳池区太棒了，我们在那里呆了三个多小时，但感觉不到时光飞逝。工作人员非常谦逊和热心。他们总是尽百分之百的努力使我们住在一个美好的地方。食物是美味的，也有各种各样的本地食物。其他菜系也很好吃。房间非常整洁舒适。总的来说，会百分之二百地把这个度假村推荐给任何人。所以去这里好好享受一下吧。

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回复来自阿利亚Spa度假酒店的ManagerRoam59662731552

2019年10月28日已回复

Dear Guest, We sincerely appreciate to your wonderful review on Trip Advisor and thank you very much it is a pleasure to note that your concerns of our facilities and services provided at your stay in this wonderful location. We deeply Appreciate your extra comment about our special service provides to ensure your comfort and perfect satisfaction. It is our aim to be the very best with everything we do in order to maintain great hospitality. I will certainly share your kind words with all my team members. We are pleased to welcome you again to this wonderful paradise. Warm Regards, Hotel Manager.

RanjanaPerera 写了一条点评 2019年10月

斯里兰卡科伦坡324 分享50 推荐

很棒的酒店

这是一家美丽的酒店，靠近丹布拉-哈巴拉纳路，离锡吉里耶岩石约14公里，这家酒店的标间很宽敞，这是我住过的最宽敞的标间之一。由于酒店的入住率，他们的晚餐和早餐都是自助餐，并且融合了当地和国际美食。别忘了参观他们的博物馆，里面收藏着传统的农业设备和厨房设备。现在他们还提供水疗40%的折扣。然而，我并不是很喜欢前台的工作人员，主要是在登记入住的时候，他们显得很无知，但是，我非常满意管理层在保持优质服务方面的投入，他们会随机与客人交谈并得到他们的反馈，不仅如此，他们还会跟进事情的进展，与同一位客人交谈，向他汇报他们针对客人提出的问题所采取的最新措施。

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回复来自阿利亚Spa度假酒店的ManagerRoam59662731552

2019年10月26日已回复

Dear Guest, "Greeting of Aliya Resort & Spa" Thank you very much for spending your valuable time to post your constructive comments on trip advisor. It is great pleasure to here that you have enjoy our hospitality at Alilya Resort & Spa. I will surely look in to the matters which you have pointed out in your comment. We hope to have the opportunity to welcome you back and provide you our best hospitality in the future. Thank you & Warm Regards, Hotel Manager.

Madusha Surasinghe 写了一条点评 2019年10月

斯里兰卡卡卢特勒11 分享1 推荐

不错的体验

阿利亚度Spa度假酒店（Aiya Resort and Spa hotel）坐落在丹布拉（Dambulla）和哈巴拉纳（Habarana）之间，就位于Awudangawa。酒店游泳池上方的狮子岩（Sigiriya）和Pidurangala岩的景色是这个地方的标志。这里的无边泳池景色相当好看。另外自行车道、羽毛球场、整个园区、水稻博物馆和水疗中心则是其他的主要景点。这家酒店是根据大象这个主题和概念而设计的，另外还融入了农业农村的概念。房间稍微要走些路，在炎热的天气里可能很麻烦。除了中国餐厅外，其他餐厅里都没有空调。这里的房间很宽敞，室内设计也很棒，还有很好的浴室。但是我发现酒店的服务质量和餐食质量都比上我上次入住下降了，餐厅的工作人员需要可以更加关注客人的需求，并及时满足客人的需求。我曾有过几次如下的经历：餐馆里的工作人员总是在拖延时间，并且不立即对顾客的需求做出反应。当我要一个勺子的时候，他们的回应是“就在桌上，但那是唯一一把”，这个人对于客人的漠不关心使我相当遗憾。

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回复来自阿利亚Spa度假酒店的ManagerRoam59662731552

2019年10月26日已回复

Dear Guest Greetings from Aliya resort and spa Thank you very much for spending your valuable time to write us your valuable feedback on trip advisor. Aliya team takes your feedback very serious and we believe there is always room for improvement with in our organization. Your feedbacks help us to uplift our customer service in every aspect to make guest memorable. Please accept our sincere apology for the bad experience led your stay to unsatisfactory level. We Aliya team took it serious and make emphasis on more training for our staff to give proper attention in guest area and deliver prompt service. We hope that to get a chance to welcome you to Aliya resort and spa again and make your stay present and memorable. Warm Regards, Hotel Manager.

Sara A 写了一条点评 2019年9月

30 分享

景色非常迷人

这家酒店非常完美。你可以看到狮子岩的迷人景色，它靠近双岩石，房间很大，很漂亮，早餐很不错，还有最棒的游泳池，价格也很公道。我们没什么可抱怨的。

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回复来自阿利亚Spa度假酒店的ManagerRoam59662731552

2019年9月30日已回复

Dear Valued Guest, Thank you very much for sharing your sincere thoughts with us and we are glad that you have endorsed our hotel. We are pleased to read that we were able to cater to all your needs to ensure you had a comfortable stay and you were pleased with the culinary experience. It is truly encouraging for me and my team to read such positive endorsements from our valued guests. We thank you for your loyal patronage. Thank you, Hotel Manager.

bridgetclaire 写了一条点评 2019年9月

65 分享11 推荐

这个度假酒店很漂亮，员工非常友好

这家酒店算是我住过的最好的酒店之一了，设施简洁但很美观，工作人员友好而热情。坐嘟嘟车从酒店到锡吉里耶只有很短的一段车程，我们是走到外面的马路上找的嘟嘟车，比酒店提供的便宜很多。泳池很惊艳，非常大而且打理得很好。自助早餐和晚餐很丰盛，价格合理。还会再来的，强烈推荐！

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回复来自阿利亚Spa度假酒店的ManagerRoam59662731552

2019年9月28日已回复

Dear Valued Guest, We are glad to hear that you have had a comfortable and relaxing stay at Aliya Resort & Spa, Sigiriya. It is truly encouraging for me and my team to receive such positive feedback from our valued guests. We will be delighted to welcome you back in our hotel and let us know of your plans to visit Sigiriya again in the future. Thank you, Hotel Manager.