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JW Marriott Mumbai Juhu (孟买)

3,058 条点评
在560家孟买酒店排名第28
旅客 (1693)
客房和套房 (383)
视频 (1)
卓越奖

关于

在 孟买 的 560 家酒店中排名第 28
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
游泳池
餐厅
有健身房的健身中心
免费停车
客房服务
免费网络
酒吧/大堂
Spa
付费Wifi
付费网络
会议室
会议设施
儿童活动 (适合儿童/家庭)
公用Wifi
室外游泳池
宴会厅
干洗服务
托婴服务
提供上网服务的商务中心
提供早餐
无烟酒店
机场接送
桑拿
残障通道
洗衣服务
温水浴池
精通多国语言服务人员
门房服务
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客房特色
客房内冰箱
小吧台
空调
吸烟房
套房
家庭房
无烟房
无障碍客房
酒店信息
酒店星级
酒店风格
商务
家庭
3,057 条点评
60问答
0 个房间贴士

点评

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我只想说一点,前台的工作人员Abhishek非常粗鲁,服务态度咄咄逼人,我看到他向客人大声喊叫,我完全无法想象。保洁人员jorden和vishal都非常了解客人的需求,很合作。
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回复来自JW Marriott Mumbai Juhu的General ManagerSharad_JWMM
回复时间:2周前
Dear TripAdvisor Member, Thank you so much for taking the time to share your experience on TripAdvisor. At the outset please accept my sincere apologies for the inconvenience faced by you. I am most concerned to note that the interaction observed with some of our team members was not as per our normal standard. I have personally counseled them on how these interactions could have been handled better. I hope you will not allow this to forever mar your impression of our hotel and trust you will give us another opportunity to welcome you back to JW Marriott Mumbai Juhu soon. I have also noted you positive feedback and thank you for sharing that too. It has been my pleasure to convey your compliments to Jorden and Vishal. I look forward to welcoming you back to our hotel. Warm Regards, Sharad Puri General Manager
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我今天来到了这里,这家旅馆位置很好,我对他们的服务很满意。他们有很棒的食物。非常有趣的是那家旅馆的位置非常好。我建议您至少去那里一次,并尝尝自助餐。
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回复来自JW Marriott Mumbai Juhu的General ManagerSharad_JWMM
2019年4月8日已回复
Dear TripAdvisor Member, I would like to take this opportunity and thank you for choosing to stay with us. I am delighted to read your positive comments about the hotel and we are pleased to know that you enjoyed your experience. We eagerly anticipate your next visit! Warm Regards, Sharad Puri General Manager
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Srushti非常乐于助人。她使确保你住得非常舒适,遇见她会很开心。还会再次回来,Srushti是最棒的,她总是保持微笑,真的很赞😃很快会再回来见你。
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回复来自JW Marriott Mumbai Juhu的General ManagerSharad_JWMM
2019年3月31日已回复
Dear TripAdvisor Member, Thank you for taking the time out of your busy schedule to share your experience at JW Marriott Mumbai Juhu. It is my pleasure to read such a wonderful experience of your stay with us. Your kind and generous comments are much appreciated and are a great source of motivation for our team. I hope that our distinctive service will tempt you to return and stay at one of the many excellent Marriott Hotels in the future. Warm Regards, Sharad Puri General Manager
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我以前没住过JD万豪酒店,但这次因为工作来珠瑚万豪酒店住了3周。这是座美丽的酒店,老实说,每个人对我都很好。很遗憾我没法说出所有人,因为我记不住每个名字。大堂咖啡厅的工作人员——咖啡很美味但是我至今喝过最贵的,6英镑(比著名的印度门的Taj要贵)——都很好,并且以专业精神接受任何抱怨。Savio来机场接我。自始至终照顾我的JD宾客服务部主管Amen、行政餐厅经理Sahil、我的客房服务员Zakil——都非常好。我会100%推荐这家酒店。谢谢你,JD万豪酒店。
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回复来自JW Marriott Mumbai Juhu的General ManagerSharad_JWMM
2019年2月25日已回复
Dear TripAdvisor Member, I very much appreciate you taking out the time to share your feedback. Positive feedback from our guests is what keeps me and my team motivated to give our best. With a mission to provide exceptional service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your kind words for Savio, JD, Amen, Sahil and Zakil will be shared with the team, to continue to inspire and motivate them to deliver excellence. We hope you choose to stay with us again whenever your travels bring you back to Mumbai. Warm Regards Sharad Puri General Manager
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服务令人惊喜。工作人员很友好。我看到食物也很棒。登记处的manisha非常leyuzhuren乐于助人。我们在酒店里得到了很好的照顾。想要再回来一次。一定要去看风景。
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回复来自JW Marriott Mumbai Juhu的General ManagerSharad_JWMM
2019年2月15日已回复
Dear TripAdvisor Member, Thank you very much for your positive rating of the hotel . It feels great to read the positive comments about the hotel, my team and the services offered by them. I would ensure Manisha is recognized for her services. We look forward to welcoming you back at our hotel. Warm Regards, Sharad Puri General Manager
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上一页
价位
US$164 - US$315 (基于标准间的平均价格)
其他名称
jw marriott in mumbaijw marriott mumbai juhujw marriott hotel mumbai
原名为
JW Marriott Hotel Mumbai
位置
印度马哈拉施特拉邦孟买Juhu
客房数量
355
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