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Park Hyatt Chennai (金奈(马德拉斯))

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1,296 条点评
1,175 张照片
33问答
0 个房间贴士
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这是我两年内第四次来金奈。其中3次都是在凯悦公园酒店(Park Hyatt)住的。但是这一次可能是我的最后一次住这家酒店了。这是我第二次在房间里被蚊子袭击(上次是在2018年2月),体验非常糟糕。即使是在金奈这里,现代酒店中出现使人瘙痒的虫子也是不可接受的,不好。其他部分很棒,餐厅很坚实,健身房是避难所,但虫子把我的住宿体验给毁了。如果你看到蚊子,我建议你马上离开。我的脚踝已经痒了一个星期了,你可不想遭遇这种情况。
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回复来自Park Hyatt Chennai的General ManagerGM_ParkHyattChennai
2018年12月18日已回复
Dear Dougboat Thank you for taking the time to place your feedback with the online traveller’s community. Please accept my sincere apologies for the inconvenience you experienced regarding the mosquitoes. Though we do extensive fumigation around the hotel several times a day, unfortunately in this case we may have not have been able to keep them all at bay, primarily due to the climate at the said time of the year in Chennai. We have since installed mosquito repellent electric points in each room, and providing our guests with mosquito repellent sprays on request in the restaurant & rooms to reduce the inconvenience I do hope you treat this experience as an aberration from our normally high standards and will continue to stay with us. I remain a call away for anything we could do to assist in the meanwhile. Warm Regards Vishal Mehra
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与 Hyatt Hotels 合作收集的点评
回复来自Park Hyatt Chennai的General ManagerGM_ParkHyattChennai
2018年10月10日已回复
Dear Simzbr Thank you for sharing your experience of your recent stay with us at Park Hyatt Chennai on TripAdvisor. I am glad to note that you made the best of the hotel’s location with the proximity and ease of access to the airport. We are pleased to learn that you had a comfortable stay in our well-appointed rooms and enjoyed the breakfast offerings. We have noted your feedback on the Safety Lock. Though your belongings are safe in the room, for the convenience of our guests, each room is equipped with an electronic safe box. I will share your feedback with the team, for us to advise guests of the same while introducing the room. My apologies for finding our breakfast crockery to be stained, which seems so, due to use over time. We launched the new line as soon as we received the stock, and I’m glad the swap happened while you were here. It is only through feedback from well-wishing guests such as yourself that we are able to identify the lacunae in service that sometimes arise and only constructive feedback such as yours allow us the opportunity to fix them. I do hope we will have the opportunity to welcome you soon again and provide the level of service that demonstrates the true Park Hyatt Chennai’s service levels that guest associate more often with us. Warm Regards Vishal Mehra
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我真的很喜欢经营者所提供的客房服务,环境也正是我想要的。很棒的入住体验,如果有需要真的可以考虑这家酒店。酒店有一家餐厅,我点了泰国咖喱和一点米饭,味道真的很棒,是我吃过最好的一家。
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回复来自Park Hyatt Chennai的General ManagerGM_ParkHyattChennai
2018年9月25日已回复
Dear Suchit S Thank you for taking time to place your sincere feedback on TripAdvisor. Glad that we succeeded in providing you with warm, intuitive and immaculate service during your stay with us in our hotel. I personally second your appreciation of the Thai Curry, as it is one of the finest I have tasted while going around the world. Thank you very much for complimenting our culinary team. We do look forward to welcoming you back soon and continue exceeding your expectations on all your future visits to Park Hyatt Chennai. Warm Regards Vishal Mehra
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酒店员工大部分英语很好,所以交流方面没有问题。房间干净,住宿很好,这是个放松的好地方,酒店里面有个很棒的酒吧,最后,在这里住宿很安全,这一点也很重要。
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与 Hyatt Hotels 合作收集的点评
回复来自Park Hyatt Chennai的General ManagerGM_ParkHyattChennai
2018年8月30日已回复
Dear MrnMrsKumar Thank you for sharing your experience of this recent visit with us at Park Hyatt Chennai on TripAdvisor. Our heartfelt gratitude’s for your kind acknowledgement on several positive elements at the hotel. The team is thrilled to note that their efforts were much appreciated in restaurants and service. My team and I take this opportunity to assure you of our best service at all times and we look forward to the pleasure of welcoming you back soon. Warm Regards Vishal Mehra
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酒店服务超级棒。经过一天长时间的工作,在晚上10点的时候我发现我竟然忘了带我的隐形眼镜护理液,于是我就问酒店前台工作人员外面的医院现在是否还开着,他告诉我说,让我写下我平时喜欢用的隐形眼镜护理液的牌子,然后在酒吧哪里坐一会儿,他去帮我买。没想到他真的去外面找医院帮我买护理液了,而且还买了一个我平时用的一个非常难找到的牌子,这家酒店的服务水平真的让我记忆犹新。酒店客房非常时尚、舒适,酒店给人一种不拥挤也不吵闹的感觉。酒店附近没有什么好玩的,所有出来旅游的游客需要座租住车去出去看看风景/逛街。
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回复来自Park Hyatt Chennai的General ManagerGM_ParkHyattChennai
2018年8月14日已回复
Dear Guest Thank you for taking the time to post a review about Park Hyatt Chennai, and we were delighted to read it. It is our constant endeavour to provide our guests with authentic hospitality. Our teams are thrilled to note that their efforts were much appreciated for their service. My team and I take this opportunity to assure you of our best service at all times and we look forward to the pleasure of welcoming you back soon. Warm Regards Vishal Mehra
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Are smoking rooms available?
Dear Romi D, Greetings from Park Hyatt Chennai! Thank you for your query. We do have smoking rooms available at the hotel. If you have already made a reservation, please place in your preference for a smoking room in there. If the reservation hasn’t been made yet, you may contact the us directly to facilitate it. It will be our pleasure to welcome you to our hotel. Please feel free to connect with me direct for any further assistance. Warm Regards Vishal Mehra General Manager Park Hyatt Chennai
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Dear Adarsh, Thank you for your query. According to the legislation, it is a policy to produce valid identity proof of both the occupants during check-in. We look forward to welcoming you and your girlfriend to our hotel. Warm regards, Vishal
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Dear Shyril M Warm Greetings from Park Hyatt Chennai! We are only about a 15 minutes’ drive from the Chennai Airport, while Sankar Nethralaya in Pycrofts Garden Road is about 30mins away from our hotel. Our Front Office Team will be happy to assist you with facilitating your transport requirements Do let Arun, our Front Office Manager know of your travel itinerary on +918939871203 and he shall try his best to accommodate your request for early check-in based on room availability. We look forward to welcoming you to our hotel, and please feel free to contact me direct for your reservation. Warm regards, Vishal Mehra
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Helo, i would say 10-15mins travel time to T nagar and i used Uber during my stay which i find it to be very convenient, safe and reasonable price.
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Does the Park Hyatt have a laundry room for guests to wash and dry clothes?
We do offer laundry services at a charge but we don't have a laundry room.
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价位
US$115 - US$334 (基于标准间的平均价格)
位置
印度泰米尔纳德邦Chennai District金奈(马德拉斯)
客房数量
201
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