Dear Guest, We deeply regret to know that the rooms and the location of our hotel did not meet your expectations. Your feedback is indeed very important for us as it helps us to constantly evaluate our services and also understand the areas to improve upon in order to deliver better experiences for you. Please note that your valuable feedback has been received with the concerned department. We look forward to serving you better whenever your travel brings you back to the "City of Joy". Warm Regards Subhash Sinha General Manager
Dear Guest, We are delighted to note just how memorable your experience was. The visual imagery of the bar is unique and opulent overlooking an expansive view of the city's skyline. Our endeavor has always been to look after our guests and provide them with the highest levels of service and assistance. We will be sure to convey your kind compliments to Tuli and the team. We value your recommendation and look forward to welcoming you back soon! Warm Regards Subhash Sinha General Manager
Dear Guest, Your well-contended feedback about the alluring ambience and services extended gives us immense pleasure. We strive to ensure that our guests enjoy a memorable experience and we are delighted to know that we were successful in achieving the same. Your warm compliments have been communicated to Tuli and the team who continuously strive to ensure seamless hospitality. We hope to have the pleasure of welcoming you back soon! Warm Regards Subhash Sinha General Manager
Dear Guest, We are delighted to know that you loved the appetizing offerings, the passion with which our culinary experts create an explosion of flavours. The entire team strives to curate extraordinary experiences with love and affection for our patrons to give them remarkable momentous. It was certainly a pleasure serving you and we look forward to welcoming you again soon. Warm Regards Subhash Sinha General Manager
回复来自The Westin Kolkata Rajarhat的Director of OperationsAmol_More_1
2019年9月30日已回复
Dear Guest, We are delighted beyond words to know your journey from check-in till check-out was taken care of with utmost care and affection. Our constant endeavor has been to curate an extraordinary experience for our patrons to give them an everlasting memory. We try to balance it with opulence enhancing their comfort with silent anticipation of undulated service. Evana and Shalini our proactive and dedicated team members, leave no stone unturned in providing services to our guests. Our entire team is elated to learn about your token of appreciation. We will look forward to your continued visits. Warm Regards Amol More Director of Operations