ITC Sonar, Kolkata - a Luxury Collection Hotel (加尔各答（亦写作“Calcutta”）)
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US$121
在23/02/17前可免费取消
US$121
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US$124
US$112
在23/02/17前可免费取消
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Hotels.comUS$121
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71相对适合步行
评分：71/100
36 家餐厅1 公里内
1 个景点1 公里内
4268 条点评8问答0 个房间贴士
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- 中文（简体）
酒店很高级，设计古雅，听说是著名设计师设计，环境优美，早餐丰盛美味，基本上是我在印度去过的酒店中最高级之一。可惜服务差劣，可能印度对女性尊重仍然不足，所以对女性的服务亦较差，其一例子是入住登记用了约十五分钟亦未成功，男友人五分钟内完成，其二是早上打退房后寄存行李才去早餐，但前枱拒绝，所以要拉着行李来回走动，很重很辛苦。
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此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
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回复来自ITC Sonar, Kolkata - a Luxury Collection Hotel的General ManagerAtul B
2019年11月6日已回复
Dear Guest, Thank you for sharing your feedback on Trip Advisor. We have noted your comments with great concern. Please note that the areas as highlighted in your feedback have our immediate attention. Request you to kindly treat this experience in isolation and give us another opportunity to impress you with our offerings. Warm regards, Atul Bhalla Area Manager- East ITC Hotels & Cluster General Manager ITC Royal Bengal & ITC Sonar
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此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
内饰漂亮，氛围很棒，酒店的员工也非常友善。我们在Eden Pavilion吃的早餐也很不错。客服中心的Puja带我们参观了一圈酒店。水塘里的金鱼多得惊人。我妻子给一大群饥饿的金鱼喂了食，而它们在水里跳来跳去。
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此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk查看原文
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回复来自ITC Sonar, Kolkata - a Luxury Collection Hotel的General ManagerAtul B
2019年10月2日已回复
Dear Guest, It is most kind of you to share your experience with other guests on Trip Advisor and thank you for taking out the time to review us. It is always a pleasure to receive such a wonderful feedback from our discerning guests. I am delighted to know that my team went the extra mile to ensure your comfort and that you were looked after and had a truly memorable stay. Thank you for your generous comments for the hotel and warm appreciation for the team. It always feels so special when it comes from patrons like you. I am happy you loved the distinctively sleek contemporary architectural design of ITC Sonar which is contrasting with the rich historical essence of Kolkata. Your appreciation has been shared with Puja to whom it will be highly inspiring and would motivate her to reach greater heights in service excellence. We immensely value your continued patronage and look forward to welcome you back to your home at ITC Sonar. Thank You. Warm regards, Atul Bhalla Area Manager-East, ITC Hotels & Cluster General Manager, ITC Royal Bengal & ITC Sonar
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此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
在我上个月去加尔各答的一次旅行中，我住在威斯汀酒店，但员工对顾客“漫不经心”的冷漠态度让我选择换一家更好的酒店。我选择了ITC Sonar(我很高兴我这么做了)。在酒店的入口处，门卫亲切的微笑让你感受到这里的温暖以及对于客人的欢迎。给我留下深刻印象的是“green foot”植物园的艺术品们，它们象征着对环境的保护和酒店对环境的关注。我的房间入住手续很快就办好了。带我去房间的女士穿着当地传统的纱丽，说话声音甜美，徽章上表明她是一名实习生。房间里干净、清新、美丽，可以俯瞰池塘里的水莲花和金鱼。房间里有水果，但更吸引我眼球的是被贴心放在房间里的laddoo，旁边还有一张卡片上写着“谢谢你给我服务的机会”。这非常符合国际旅游日的主题：旅游和工作，为大家创造一个更好的未来。这么做非常的贴切和周到，虽然只是非常基本和简单的一件小事，但却十分触动人心。那天晚上我睡得很好，第二天在Eden Pavillion的早餐超级棒，有很多工作人员为我服务。Rebeacka的服务表现最为出色。酒店旁边有一座新的宏伟建筑，叫皇家孟加拉酒店(Royal Bengal)，可以从连接这两家酒店的走廊进入。那里真的很美，虽然我从来没有去过，但我在他们的Grand Market咖啡店吃过饭，那里环境非常宽敞！我下次再来的时候一定会住在这里。这两家酒店的区别很明显。Sonar似乎更像一个度假胜地，巨大的池塘中有荷花和金鱼，大量的木制品使它变得与众不同，整个酒店让人感觉到热情的氛围，可以看到服务员们温暖和非常友好的微笑。皇家孟加拉酒店给人的感觉更加富丽堂皇，酒店里各处的白色大理石和高雅的艺术作品让它看上去非常奢华，它给我一种殖民时期的感觉(虽然看上去有点冷酷)。正是这些辛勤工作的人在各行各业中闪闪发光，我必须列举出几个在我住酒店期间表现非常出色、给了我极大帮助的人，早餐时的Rebeacka女士、Kunju女士、客服中心的Swarnali女士、大堂经理Nikhil先生、一位穿着纱丽的客房管家(不记得她的名字了)，以及衣着得体、谈吐得体的驻店经理Bahl先生(事实上他告诉了我ITC连锁店的奢侈品计划和活动，我印象非常深刻)。正是酒店和员工做的这些举动使它变得独特！强烈推荐给大家!…
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此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk查看原文
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回复来自ITC Sonar, Kolkata - a Luxury Collection Hotel的General ManagerAtul B
2019年9月29日已回复
Dear Guest, It is most kind of you to share your experience with other guests on Trip Advisor and thank you for taking out the time to review us. It is always a pleasure to receive such a wonderful feedback from our discerning guests. I am delighted to know that my team went the extra mile to ensure your comfort and that you were looked after and had a truly memorable stay. Thank you for your generous comments for the hotel and warm appreciation for the team. It always feels so special when it comes from patrons like you. I am happy you loved the distinctively sleek contemporary architectural design of ITC Sonar which is contrasting with the rich historical essence of Kolkata. Your appreciation has been shared with Rebeacka, Kunju, Swarnali, Nikhil and Mr. Bahl to whom it will be highly inspiring and would motivate them to reach greater heights in service excellence. We immensely value your continued patronage and look forward to welcome you back to your home at ITC Sonar. Thank You. Warm regards, Atul Bhalla Area Manager-East, ITC Hotels & Cluster General Manager, ITC Royal Bengal & ITC Sonar
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此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
很棒的酒店，热情好客，是城市里一个独特的地方。美味多样的食物。非常有帮助和热情的前台工作人员，包括PrutkSHA，Kunju，TUMAS，Poja和所有其他人。我们参加了一个有大型宴会厅的会议。感谢整个团队。
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此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.in查看原文
推荐
回复来自ITC Sonar, Kolkata - a Luxury Collection Hotel的General ManagerAtul B
2019年9月29日已回复
Dear Guest, It is most kind of you to share your experience with other guests on Trip Advisor and thank you for taking out the time to review us. It is always a pleasure to receive such a wonderful feedback from our discerning guests. I am delighted to know that my team went the extra mile to ensure your comfort and that you were looked after and had a truly memorable stay. Thank you for your generous comments for the hotel and warm appreciation for the team. It always feels so special when it comes from patrons like you. I am happy you loved the distinctively sleek contemporary architectural design of ITC Sonar which is contrasting with the rich historical essence of Kolkata. Your appreciation has been shared with Pratiksha, Kunju, Tumas, Pooja and The team to whom it will be highly inspiring and would motivate them to reach greater heights in service excellence. We immensely value your continued patronage and look forward to welcome you back to your home at ITC Sonar. Thank You. Warm regards, Atul Bhalla Area Manager-East, ITC Hotels & Cluster General Manager, ITC Royal Bengal & ITC Sonar
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此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
这家餐馆有着美味的食物以及优秀且有礼貌的员工。这家酒店已经成为我在印度最喜欢的酒店之一。印度人的热情好客在这展现得淋漓尽致！我要特别感谢酒店的客户关系主管 Saumya 女士、Pratiksha 女士和Angela 女士，她们非常出色，并为我们提供了一流的服务
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此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com查看原文
推荐
回复来自ITC Sonar, Kolkata - a Luxury Collection Hotel的General ManagerAtul B
2019年9月29日已回复
Dear Guest, It is most kind of you to share your experience with other guests on Trip Advisor and thank you for taking out the time to review us. It is always a pleasure to receive such a wonderful feedback from our discerning guests. I am delighted to know that my team went the extra mile to ensure your comfort and that you were looked after and had a truly memorable stay. Thank you for your generous comments for the hotel and warm appreciation for the team. It always feels so special when it comes from patrons like you. I am happy you loved the distinctively sleek contemporary architectural design of ITC Sonar which is contrasting with the rich historical essence of Kolkata. Your appreciation has been shared with Saumya, Pratiksha and Angela to whom it will be highly inspiring and would motivate them to reach greater heights in service excellence. We immensely value your continued patronage and look forward to welcome you back to your home at ITC Sonar. Thank You. Warm regards, Atul Bhalla Area Manager-East, ITC Hotels & Cluster General Manager, ITC Royal Bengal & ITC Sonar
阅读更多
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
价位
US$121 - US$167 （基于标准间的平均价格）
其他名称
itc sonar hotel kolkata (calcutta), itc hotel kolkata
位置
印度西孟加拉邦Kolkata District加尔各答（亦写作“Calcutta”）
客房数量
237
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关于ITC Sonar, Kolkata - a Luxury Collection Hotel的常见问题
ITC Sonar, Kolkata - a Luxury Collection Hotel附近有哪些餐厅？
交通便利的餐厅包括Avartana、Ottimo Cucina Italiana和Grand Market Pavilion。
ITC Sonar, Kolkata - a Luxury Collection Hotel是否提供免费机场接送服务？
是，ITC Sonar, Kolkata - a Luxury Collection Hotel为客人提供机场接送服务。 建议您提前致电确认细节。
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