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拉利特高尔夫温泉度假村果安 (格纳戈纳)
The LaLiT Golf & Spa Resort Goa

旅客 (2332)
泳池和海滩 (295)
客房和套房 (284)

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在 格纳戈纳 的 23 家酒店中排名第 2
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卫生与卫生
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游泳池
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免费停车
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有健身房的健身中心
免费高速WiFi
Spa
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儿童活动 (适合儿童/家庭)
公用Wifi
室外游泳池
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干洗服务
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提供上网服务的商务中心
提供早餐
机场接送
桑拿
残障通道
洗衣服务
温水浴池
精通多国语言服务人员
网球场
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高尔夫球场
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优惠与公告:套餐优惠
2,942 条点评
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74问答
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点评

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给客房服务部打了几个电话 1) 可以给我房间送一些胡椒芝士面包吗? 好的,夫人,马上送到 (5分钟之后电话铃响了) 夫人,刚才你打电话预订了一根胡椒芝士面包-你确定还需要吗?现在酒店厨房非常忙碌。 2) 可以给我房间送一杯茶吗? 先生,现在厨房非常忙碌,我建议你自己在房间里泡茶,否则的话茶会变凉的。 (如果我想要一份胡椒芝士面包或一壶茶的话,我想要一份……) 3)请给我房间送几瓶水。 好的,夫人,不过需要收费。 (还有哪家酒店还收饮水费???) 4) 请给我送一盒Bensons。 夫人,不是Benson,而是Benson和Hedges!
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回复来自拉利特高尔夫温泉度假村果安的General ManagerSatya Roy C
2012年12月21日已回复
Dear Guest, Thank you for sparing time and posting your review of our hotel on Trip Advisor. Pursuant to your feedback, we have had a detailed meeting with the concerned departments; the management of the hotel has taken serious cognizance of your points and are extremely regretful about it. I wish to assure you that we are taking corrective steps to ensure that these incidents may be avoided. We have embarked on intense staff training on customer sensitization and following our standards which have been overlooked during your stay with us. Your feedback is valuable to us and helps us in our endeavor of constant improvement. Your patronage to our group is of great value, and we look forward to being able to welcome you back to The Lalit Golf & Spa Resort Goa and experience the difference. Warm regards, Satya Roy Chowdhury
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2012年11月22号到25号我去这家度假村参加一个婚礼。我在拉利特高尔夫温泉度假村的经历很值得分享,虽然比较晚,但现在来了! 拉利特高尔夫温泉度假村太可悲了,原因1,服务很慢:登记入住手续办好之后,我的其中两个行李在15分钟之后到了,但是第三个行李却在30分钟之后才到,而且还是在我打了几个电话追之后才到的。 拉利特高尔夫温泉度假村太可悲了,原因2,维护得很糟糕,空调管道的水漏出来了,掉到衣柜里,掉到我的衣服上,这发生了两次,在两个不同的房间里!不过,酒店虽然没有写书面道歉,但是有提出给我免费洗衣服,你敢不这样试试看,是你先把我的衣服弄脏的!
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回复来自拉利特高尔夫温泉度假村果安的General ManagerSatya Roy C
2012年12月21日已回复
Dear Guest, At the outset I would like to thank you for your feedback on your stay our hotel. Customer feedback has always been an integral part of our learning curve, understanding and catering to the needs of the esteemed guests. On this occasion an acceptable standard has clearly not been met, and we have not succeeded in meeting your expectations. I would like to reassure you that we take your comments seriously as it reminds us of how important it is to get the basics right. In this highly competitive market situation, we cannot afford any guest to have a negative impression. Our goal is to provide our guests with warm, efficient and personalised service. I have discussed this matter with our entire team and every effort will be made to ensure that similar incidents do not arise again in the future. To restore your faith back in the hotel, I would request you to let me know your next visit and I will personally look after your stay arrangements. We endeavour to provide you with the fine level of service, which you expect and deserve. I sincerely hope this one off incident will not deter you from visiting us again and you will give us an opportunity to welcome you back. Thank you for your valuable time and consideration. Should you require any assistance, please feel free to contact me at your convenience (schowdhury@thelalit.com) Warm regards, Satya Roy Chowdhury
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这家酒店位于Goa南部,离机场90分钟车程。这里非常适合举行婚礼,有一片私人沙滩。婚礼舞台正在沙滩上,背景是平静的海面和优美的落日。景色美极了,我在印度从没见过如此美景。不过这里的房费很贵,而且离主要景点很远。食物很一般,不过房间条件很好。这里有自己的高尔夫球场,很适合打高尔夫球。房间位置很分散,需要走很多路。
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回复来自拉利特高尔夫温泉度假村果安的General ManagerSatya Roy C
2012年12月21日已回复
Dear Guest, Thank you for sparing time and posting your review & recommendation of our hotel on Trip Advisor. I apologize for the inconvenience caused to you by the distance from the airport although as you rightly mention our location is in an exquisite part of Goa, the only hotel where you have a view of the Arabian Sea, the Talpone River and the Sahyadri Mountain Range. As well as an almost exclusive beach. I am pleased to note that you enjoyed our spacious rooms and all other facilities/ services of the hotel. Thank you for your feedback & we look forward to welcoming you back to Goa. Warm regards, Satya Roy Chowdhury
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1-酒店离机场很远,差不多2个小时,酒店占据果阿南部大部分地方。 2-最好给孩子们多带点食物和零食,填满你的迷你酒吧[你知道我的意思]。 3-度假村共有85亩。房间里有地图,地图上描绘了每个角落的详细信息,出去的时候拿着它,你就不会迷路,或是感到困惑。 4-海滩的左上角全是水上自行车,非常有趣,一条小河从那里流向大海,那里是最适合游泳的地方,而且你能看到这里水的颜色变化。 5-海滩的右边除了少数的岩石区,还有一个小山丘。你穿过岩石区,可以去到海滩棚屋,那里到处是好吃的食物,而且那里会举办大型聚会。
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回复来自拉利特高尔夫温泉度假村果安的General ManagerSatya Roy C
2012年12月21日已回复
Dear Guest, Thank you for sparing time and posting your review and recommendation of our hotel on Trip Advisor. It is our endeavor to create great experiences and we are truly appreciative of your kind words. I apologize for the inconvenience caused to you by the distance from the airport but once here we are pleased to note that you had an enjoyable experience. We look forward to welcoming you back to your home in Goa. Warm regards, Satya Roy Chowdhury
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我因为要参加一场商务会议而住在这家酒店。这里距离机场大约60公里,因此酒店似乎应该增加一些机场接送公交。酒店占地超过80英亩,经营有序。从表面上来看,酒店是个适合休闲度假的好地方。房间很干净,保持的很好。漂亮的泳池,但对于这样规模的酒店来说泳池显得有些小了。 酒店相对来说还是比较新的,是葡萄牙式的风格。你住进去之后会发现,酒店更适合举行婚礼或者举办会议。因此如果你想要度过休闲安静的假期,在来之前要确保你住的这段时间没有任何会议或者婚礼举行。泳池虽然漂亮但是太拥挤了,那些来酒店开会的人会制造很多吵闹的声音。
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回复来自拉利特高尔夫温泉度假村果安的General ManagerSatya Roy C
2012年11月28日已回复
Dear Guest, Thank you for sparing time and posting your review of our hotel on Trip Advisor. Pursuant to your feedback, we have had a detailed meeting with the concerned departments; the management of the hotel has taken serious cognizance of your points and we are extremely regretful about about the fact that you found our food and beverage offerings not up to your expectation. we have also taken a serious note of your observation that you feel the hotel is more into conferences and weddings. we have dedicated one full casa ( block of rooms ) for all our guest who travel with family and friends, whenever we have large weddings and conferences. Also, conference and wedding room are kept away from this dedicated rooms. Your feedback is valuable to us and helps us in our endeavor of constant improvement. Your patronage to our group is of great value, and we look forward to being able to welcome you back to The Lalit Golf & Spa Resort Goa and experience the difference. Warm regards, Satya Roy Chowdhury General Manager
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价位
US$101 - US$413 (基于标准间的平均价格)
其他名称
the lalit golf and spa resort goathe lalit golf & spa resort goa hotel canaconaintercontinental the lalit goa hotelcanacona inter-continentalintercontinental canacona
原名为
InterContinental the Lalit Goa Resort
位置
印度果阿South Goa District格纳戈纳
客房数量
265
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