回复来自Holiday Inn San Jose-Aurola的Director de RecepciónRafaRojasM
2019年8月6日已回复
Dear Mpatsophiri, Thank you for choosing Holiday Inn and for taking the time to comment on your experience at Holiday Inn SAN JOSE-AUROLA. I would like to start by apologizing for not meeting your expectations and that the service provided at the reception was not as you expected. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to train our team to provide a better experience in the future. I hope you give us the opportunity to stay with us again to show you that your unsatisfactory stay was an exception. Again, thanks for sharing your comments, and if I can help you, contact me directly at 25231000 or rrojas@aurolahotels.com. Sincerely, Rafael Rojas Front Desk Manager 25231000 rrojas@aurolahotels.com
回复来自Holiday Inn San Jose-Aurola的Front Office Managerrrojas89
2019年6月27日已回复
Thank you very much for your comments and the time you have taken to send it to us, for us all your opinions about our Hotel are invaluable We always appreciate your loyalty and your preference, all our staff are willing to serve you and become your trust. It will be a pleasure to have your presence here again at the hotel so that you can verify that we continue with the same human quality.
回复来自Holiday Inn San Jose-Aurola的ManagerKatherine May M
2019年5月7日已回复
For us it is great to receive your comments, these help us to provide the best service possible to all our guests We would like to extend our gratitude for your time you too to write this review and at the same time we are pleased to know that your stay was as expected and that your lodging at our Hotel was wonderful. For us will be special if you choose us as your lodging preference in your next visit to our country , we will be glad to serve you . Sincerely Katherine May Front Office Manager
回复来自Holiday Inn San Jose-Aurola的ManagerKatherine May M
2019年4月16日已回复
Each comment is of great importance for our efforts and the implementation of improvements for which we thank you for your time and your comment about our Hotel Hope to hosto you in the nearest future Katherine May Front Office Manager
回复来自Holiday Inn San Jose-Aurola的ManagerKatherine May M
2019年4月10日已回复
With the purpose of reaching the maximum satisfaction of our clients, every day we work hard Thank you very much for letting us know that your accommodation was pleasant and that our service was fulfill your needs and preferences Regards Katherine May Front Office Manager