Dear guest, Thank you so much for sharing your comments, but also for taking the time to share your experience. We are pleased to see that you enjoyed your time at the hotel. Our staff is always happy to exceed your expectations; we use our values to improve every day and make the guests feel comfortable in their stay. It is really nice that you found everything about our hotel so good. All the team will be happy for your nice words.
Thank you for taking the time to write a review. We are sorry to hear that your stay was less than satisfying due to the cleanliness of the carpet, shower and condition of the tub at that time. We always desire for our valued guest's experience to be exceptional and we apologize for any inconvenience this may have caused you. Your feedback is highly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to make a more favorable impression in the future.
Dear guest, Thanks for taking the time to leave us a comments about you're most recent stay with us. I am happy to see that you enjoyed your time at the hotel! We really work as hard as we can to make our great guests, such as yourself, feel welcomed, appreciated and as comfortable as possible. We appreciate your opinions and it will be an honor if you consider as again in the future. Sincerely, Radisson San José