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费城曲特买酒店 (桑顿)
Faircity Quatermain Hotel

354 条点评
在65家桑顿酒店排名第21
旅客 (186)
客房和套房 (77)
餐饮 (22)

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在 桑顿 的 65 家酒店中排名第 21
地点
卫生与卫生
服务
优惠度
酒店设施
免费停车
免费高速WiFi
有健身房的健身中心
游泳池
客房服务
餐厅
酒吧/大堂
含早餐
会议室
会议设施
室外游泳池
宴会厅
干洗服务
接驳车服务
提供上网服务的商务中心
提供早餐
无烟酒店
机场接送
洗衣服务
精通多国语言服务人员
门房服务
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房间设施
空调
房型
套房
家庭房
无烟房
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酒店星级
酒店风格
超值
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354 条点评
4问答
0 个房间贴士

点评

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一流的酒店,一切设施应有尽有,很好吃的早餐,免费去曼德拉广场的巴士,员工很亲切,花园令人放松,还有个泳池,要是天气转暖的话会很不错,可惜我们无福消受了。
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回复来自费城曲特买酒店的General ManagerMarkWernich
2017年5月18日已回复
Dear Valued Guest, We are delighted to read how much you enjoyed your stay with us at the The Faircity Quatermain. We are happy to learn that our facilities and service far exceed your expectations. More especially, to read your compliments of the friendliness and dedication of our STAFF, our relaxing pool and great breakfast. We make every effort to ensure your expectations are exceeded and we sincerely appreciate you taking the time to share your personal experience and acknowledge our efforts. We look forward to your next visit. Yours in hospitality Faircity Management & Staff Shaun Wheeler General Manager
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这家酒店是我们通过背包客(Travelbag)预订的16天南非之旅中的第一个。这是一个很好的开端,我们的房间安静而舒适。我们的一些团体使用Uber出租车前往种族隔离博物馆( The Apartheid Museum)。我们乘坐酒店的班车前往桑顿购物中心,并享用那里的商店和餐馆。这里的工作人员热情友好。我们遇到的唯一问题是,我们要在7:15开始我们的旅行但是酒店的早餐直到7:00才开始供应,这使事情变得相当匆忙。
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回复来自费城曲特买酒店的Guest Relations ManagerMarkWernich
2017年5月10日已回复
Dear Valued Guest, Thank you for taking the time to post a review of your recent stay with us. We are incredibly happy to hear that we were able to provide a welcoming and helpful experience as a start to your first visit to South Africa. We are also pleased to hear that you were able to make use of our complementary shuttle service and enjoyed the shopping experience in Sandton City. We do however apologize for the rushed breakfast experience, next time be sure to ask for our complimentary breakfast packs that our wonderful restaurant team put together with healthy, and tasty morning snacks. We look forward to welcoming you back to our exquisite hotel. Yours in hospitality Faircity Management & Staff Nonku Sithole Guest Relations Manager
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首先,这家酒店从Gautrain车站接送服务就是个噩梦。尽管打了好多次电话,他们还是迟到了30分钟。房间还可以,没什么特别的,在我看来,可以升级房间。早餐也还好-如果有更多的选择的话会更好。餐厅工作人员在早餐期间并不很友好。这里有不错的花园,可以坐在那里放松一下,无线网还不错。距离桑顿购物中心有点远,但是他们有免费的穿梭班车,必须去组织接送和下车,因为他们没有像桑顿地区其他酒店那样常规的班车时间。休闲方面,不确定我会再待这里。如果来参加会议,还是可以的。
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回复来自费城曲特买酒店的Guest Relations ManagerMarkWernich
2017年4月25日已回复
Dear Carol K, Thank you for taking the time to tell us about your experience at the Faircity Quatermain Hotel. Please accept our sincere apologies for the discrepancies in the level of service received during your stay with us, we have taken note of your comments regarding the shuttle service, restaurant staff during breakfast and the breakfast, these comments have been forwarded to the relevant departments for correction. We have also noted your comments regarding our rooms and we will use these for future improvements. At Faircity Hotels, we strive to provide a superior service experience all our guests; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours in hospitality Faircity Management & Staff Nonku Sithole
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我去约翰内斯堡出差时,尽量住在这家酒店。这是一家经典的精品酒店,有很棒的员工,温暖优雅的欢迎你。位于市中心。房间宽敞整洁。我强烈推荐,感觉像在家里一样。
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回复来自费城曲特买酒店的Guest Relations ManagerMarkWernich
2017年4月25日已回复
Dear Valued Guest, Firstly thank you for reviewing your recent experience and awarding us a fantastic five stars! It fills me with tremendous pride reading such positive reviews like yours, I am delighted that you thoroughly enjoyed your stay, and found our location and service excellent. We certainly look forward to welcoming you back in the near future. Yours in hospitality Faircity Management & Staff Nonku Sithole
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房间干净整洁,员工热情友好。酒店位置距离中心区域有一段距离,所以大家可能需要有一辆车或者叫上优步去诸如Sandton购物中心之类的地方(酒店也有免费的接送车)。服务确实很好很贴心,不过他们似乎每天都忘了给我浴室添加洗发水,所以我不得不每天打电话问他们要。商务间还有一台咖啡机,不过需要打电话要咖啡豆。在缤客网上说这家酒店有机场的接送车,不过没有讲清楚这个免费接送车只是到Sandton站,如果要去机场的话还要额外付钱的。
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回复来自费城曲特买酒店的Guest Relations ManagerMarkWernich
2017年4月4日已回复
Dear Valued Guest, Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your feedback regarding your stay with us at Faircity Quatermain! We are very pleased to hear that you received good service from all our staff members. We are also happy to know that the rooms were nice and clean. Our hotel shuttle is complimentary when booked for within a 5 km radius from the hotel, airport transfers are charged for and need to be booked with the hotel. I apologize that this information was not communicated to you very well, we will look into this on our website as well. We also like to apologize for not replenishing the amenities in your room daily as we should, I have shared the feedback with the housekeeping manager who will ensure that going forward this is improved. We look forward to welcoming you back to our hotel in the near future. Yours in hospitality Faircity Management & Staff Nonku Sithole Guest Relations Manager
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上一页
价位
US$88 - US$132 (基于标准间的平均价格)
位置
南非豪登约翰内斯堡桑顿
客房数量
104
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