回复来自Found:Re Phoenix的Director of MarketingMichelleR5978
2019年5月28日已回复
Hello 360travelling247, Thank you for sharing your experience. If you could please email me at mrykalsky@foundrehotels.com at your earliest convenience, I would like to get a few details from you to ensure other guests do not experience the same. Thank you!
回复来自Found:Re Phoenix的Director of MarketingMichelleR5978
2019年5月13日已回复
Hello Discovery374640, Thank you for sharing your experience. I'll definitely share your wonderful accolades with my team. I know they'll love your amazing feedback. I hope you take advantage of our great summer rates and visit us again soon. Thanks!
回复来自Found:Re Phoenix的Director of Marketing MichelleR5978
2019年5月13日已回复
Hi michiganwolverine_rk, Thank you for sharing your experience with us! Let me review your comment about the shower with our engineering team to see if they can fix that issue. I'll also review your comment about the service in the restaurant with our restaurant manager to ensure our service standards are at 100%. I hope we see you again soon. Thank you!