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Spacious Old Town Scottsdale Suites by Sonder (斯科茨代尔)

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在 斯科茨代尔 的 18 家特色住宿中排名第 10
酒店信息
酒店星级
比较更多人气酒店
设施
免费网络
停车服务
提供早餐
Wifi
停车服务
提供早餐
免费高速WiFi
免费停车
自助早餐
免费高速WiFi
停车服务
含早餐
住宿等级
3.5 星级
4 星级
3 星级
3.5 星级
位置
斯科茨代尔
距离凤凰城天港国际机场 10.7 公里
距离Old Town Scottsdale 0.4 公里
Downtown Scottsdale
距离凤凰城天港国际机场 11.1 公里
距离Old Town Scottsdale 1 公里
斯科茨代尔
距离凤凰城天港国际机场 10.8 公里
距离Old Town Scottsdale 0.5 公里
斯科茨代尔
距离凤凰城天港国际机场 11.6 公里
距离Old Town Scottsdale 1.9 公里
1 条点评
0问答
0 个房间贴士

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I stayed at the Sonders suites for a bachelorette party over a long weekend. Overall we had a positive experience- they were very clean and the owners were very accommodating when we requested additional towels or had questions. On the last day, we requested a late checkout of 12pm. When we got to the apartment (we ran late and got there at 12:15 instead of 12) to check out and get our bags before heading to the airport, the cleaning crew had already cleaned our apartment (even though we asked to check out late). They had moved all our luggage into a closet and even went ahead to open our sealed luggage to place items that were not in luggage inside. We noticed that some items were missing (for example, chargers that we had left plugged into outlets). When we asked the cleaning crew, they pretended to not have seen any chargers even when we showed them exactly where they were plugged. We had iPads charging in the wall and the iPad was in the luggage, but the charger was not. We contacted the Sonder staff to let them know of the situation and were told they would investigate it, however we had to follow up multiple times over the course of the next few days as they were not providing us with updates. Finally, they told us that they spoke to the cleaning crew who told them they didn’t take any chargers and therefore they cannot help us further or provide an reimbursement. If you stay here, make sure to keep your items locked up. They have extremely poor customer service and refuse to admit fault when their staff steals from their guests.
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价位
US$97 - US$323 (基于标准间的平均价格)
位置
美国亚利桑那亚利桑那中心斯科茨代尔
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