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费尔蒙斯科茨代尔酒店
Fairmont Scottsdale Princess

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客人1 间客房2 位成人0 名儿童
Booking.com
US$269
+ US$74 税费
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Orbitz.com
US$269
US$239
+ US$66 税费
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节省 US$30
Fairmont.com
US$269
US$239
+ US$34 税费
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节省 US$30
Hotels.comUS$239
Agoda.comUS$269
Expedia.comUS$239
价格为合作伙伴提供的每晚平均房费,可能不包含所有税费。 所显示的税费仅为预计。详情请咨询我们的合作伙伴。
旅客 (1767)
客房和套房 (385)
视频 (2)
卓越奖

关于

在 斯科茨代尔 的 78 家酒店中排名第 12
地点
卫生与卫生
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卓越奖
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有健身房的健身中心
酒吧/大堂
Spa
游泳池
付费Wifi
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会议室
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儿童活动 (适合儿童/家庭)
允许携带宠物 (可带狗/宠物)
室外游泳池
宴会厅
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托婴服务
接驳车服务
提供上网服务的商务中心
提供早餐
无烟酒店
机场接送
桑拿
残障通道
洗衣服务
温水浴池
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精通多国语言服务人员
门房服务
高尔夫球场
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优惠与公告:套餐优惠

位置

全屏
48推荐乘车
评分:48/100
19 家餐厅1 公里内
2 个景点1 公里内
4,172 条点评
1,985 张照片
52问答
0 个房间贴士

点评

旅行者评分
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  • 354
  • 169
  • 124
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在斯科茨代尔旅行的时候我们住在这里。但是很遗憾,整个旅行过程中,前台员工真的都很没有礼貌。客户服务太差了,来这里简直是浪费钱。
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与 fairmont.com 合作收集的点评
回复来自费尔蒙斯科茨代尔酒店的ManagerFairmontScottsdl
回复时间:4周前
Dear Flyer07112893423, We sincerely apologize for the lack of service you received during your recent visit. As a Fairmont resort and AAA Five Diamond rated luxury property, we are committed to providing our guests with exceptional service. The experience you encountered was not one our property is well known for. We would greatly appreciate the opportunity to speak with you personally to learn more details about your visit and I ask that you contact me at Younes.atallah@fairmont.com. Thank you again for your feedback and we hope to hear from you shortly. Sincerely, Younes Atallah Hotel Manager
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关于这家酒店的热情好客,我说都说不完!从前台的Darva到服务生到高尔夫球车司机。我最近在费尔蒙特度过了24小时,得到了很好的招待。我迫不及待地想回来再住几天。庭院很美。
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回复来自费尔蒙斯科茨代尔酒店的ManagerFairmontScottsdl
2019年1月17日已回复
Dear Sydney H, Thank you so much for your recent review of your experience at the Princess! We are so lucky to have built such a fantastic team here on property, and I am so excited to share your comments with Darva and the many colleagues that impacted your stay. It is such a joy to know that our team's commitment to providing our valued guests with exceptional hospitality shines through throughout all levels of our resort. We look forward to welcoming you back again soon for a more extended visit! Sincerely, Katie Johnson Digital Communications Manager
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这家旅馆很漂亮,服务超级好!!Ryan帮助我们协调去机场的交通工具,而且还给我们推荐了在这个地方一定要做的事情!我们一定会再来这儿的。
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回复来自费尔蒙斯科茨代尔酒店的ManagerFairmontScottsdl
2018年10月1日已回复
Dear Mmm38902, Thank you for taking a moment to share a fantastic five-star review on our behalf. We are pleased to hear your vacation at the Princess was an extraordinary experience, and we will share your review with Ryan for his exemplary service. We look forward to pampering you with the luxury and comfort you deserve as returning guests to our resort. Sincerely, Katie Johnson Digital Communications Manager
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在费尔蒙斯科茨代尔酒店,一切都经过精心策划和照顾。酒店的大小和品质令人印象深刻。和我互动的每一个人都有真诚的欢迎的笑容。我下次前往亚利桑那州斯科茨代尔时,会光临Fairmont princess酒店。
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与 fairmont.com 合作收集的点评
回复来自费尔蒙斯科茨代尔酒店的ManagerFairmontScottsdl
2018年8月30日已回复
Dear Nedith C, We are humbled by your kind words for our sincere colleagues throughout the property. Nothing pleases us more than knowing that you were taken care of here at our 65-acre lush oasis. Your loyalty means the world to us, and we eagerly await your next stay at the Princess. Sincerely, Katie Johnson Digital Communications Manager
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他们弄丢了我的预订。太可怕了。他们让我们晚上呆在大厅里,等待30多分钟才能打电话,12点的时候才把我的预定的事情给解决, 那时候我的宝宝在大堂睡着了。我主动提出只付房费,并告诉他们在找到我的预定的时候把帐抵消,但当我的孩子睡在大厅的沙发上时,前台的女孩都不愿意帮忙。昨晚的经理Finus很糟糕,前台的接待小姐泰勒很笨。这里的客户服务很差。事实上,当工作人员在后面的房间里等待时,他们让我站在前台站了20分钟。这是我最后一次来这个地方,太可怕了
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回复来自费尔蒙斯科茨代尔酒店的ManagerFairmontScottsdl
2018年8月13日已回复
Dear George D, We are very sorry for the misunderstanding regarding your reservation, and I understand another member of our management team tried to reach out to you while you were on property. Please note that when booking a room through a third-party website, it may take time to be input into our system, but our reservation agents are always available to help with reservations. As a Fairmont resort and AAA Five Diamond rated luxury property, we are committed to providing our guests with exceptional service. We would greatly appreciate the opportunity to speak with you personally to learn more details about your visit and ask that you contact me at Nicole.Thomure@fairmont.com. Thank you again for your feedback and we hope to hear from you shortly. Sincerely, Nicole Thomure Director of Rooms
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价位
US$197 - US$625 (基于标准间的平均价格)
其他名称
fairmont scottsdale hotel scottsdalefairmont scottsdale princessfairmont hotel scottsdalethe fairmont scottsdale princessscottsdale fairmontscottsdale princess
位置
美国亚利桑那亚利桑那中心斯科茨代尔
客房数量
750
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