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Barcelo Bavaro Palace (巴瓦罗)

19,860 条点评
在31家巴瓦罗酒店排名第19
旅客 (16448)
360
全景 (94)
视频 (15)

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在 多米尼加共和国 的 31 家酒店中排名第 19
地点
卫生与卫生
服务
优惠度
旅行者之选 2019获奖者
绿色领袖 金级
酒店设施
游泳池
有健身房的健身中心
客房服务
餐厅
Spa
酒吧/大堂
免费停车
含早餐
付费Wifi
付费网络
会议室
会议设施
儿童活动 (适合儿童/家庭)
室外游泳池
宴会厅
干洗服务
成人游泳池
托婴服务
提供上网服务的商务中心
提供早餐
机场接送
桑拿
残障通道
洗衣服务
温水浴池
精通多国语言服务人员
网球场
赌场与博奕
门房服务
高尔夫球场
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小吧台
空调
套房
家庭房
无烟房
无障碍客房
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风景优美
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酒店优惠信息
19,861 条点评
2,394问答
0 个房间贴士

点评

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我们喜欢去这个度假胜地。我们对一切都很满意。没有抱怨,我们去过6次。工作人员很友好。房间保持整洁。整个度假村很干净,有很多娱乐和购物场所。
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与 Barcelo Hotels & Resorts 合作收集的点评
回复来自Barcelo Bavaro Palace的General ManagerJavier C
回复时间:2周前
Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations one more time. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciate. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Barceló. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. Sincerely, Javier Cordero Gilsanz General Manager Barceló Bávaro Palace.
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昨天到了以后,我们就遇到了一个又一个问题。高级职员根本不是高级职员。我们现在已经在这里住了一个星期。真希望我们订的是Barcelo Maya酒店。那里的服务更好。那里的工作人员好多了。这里一点也不好……别给自己找堵了,去别的地方吧。
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回复来自Barcelo Bavaro Palace的General ManagerJavier C
回复时间:5周前
Dear Guest, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló Palace hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. We first would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Best regards, Javier Cordero Gilsanz, General Manager at Barceló Bávaro Palace.
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这家酒店的地理位置是很好的,房间也是很不错的,但如果你想要喝上高档的饮料,或者想要喝普通的饮料,而这里只有一种啤酒可以让你选择,会有点让你的体验大打折扣的。这里的床是很结实的,但并不会很不舒服。
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与 Barcelo Hotels & Resorts 合作收集的点评
回复来自Barcelo Bavaro Palace的General ManagerJavier C
2019年3月3日已回复
Dear Guest, Receive a cordial greeting from all the human team working at Barceló Bávaro Palace. We want to thank you for choosing us as the destination for the enjoyment of well-deserved days of rest and relaxation. We are honored of having been part of these memories. We are very pleased to hear that our services and facilities met your expectations. We thank you for taking the time to bring your concerns to our attention. It is through communications of this nature that we are given an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from our resort. Sincerely, Javier Cordero Gilsanz General Manager Barcelo Bavaro Palace
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这是我们第三次来这里度假了。这里的海滩既干净又漂亮。这里的美食也非常好,只是连续3天面对同样的食物不免会觉得有些单调。所以这时候就可以去海鲜馆和牛排店预定尝试一下,换换口味。这里也有个小问题,就是周围总是有很多吸烟者。
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回复来自Barcelo Bavaro Palace的General ManagerJavier C
2019年1月22日已回复
Dear Guest, Thank you for share your impression in the TripAdvisor your positive experience in our little Caribbean paradise. We is very happy that you enjoyed your stay in our hotel and that you spent a wonderful vacation. We feel grateful for your comment about our resort. We are deeply sorry to know the inconvenient that you had in regards to our smoking guest, please receive our sincerely apologies if you perceive our hotel do not have a non-smoking sign, please allow us to inform you we are taking your suggestion into consideration for take the corrective measure with our executive involved for ovoid this situation for reoccurring. Our highest priority is to make our guests' stay the most beautiful and memorable of all. Thank you for your comments and suggestions will work to achieve maximum satisfaction of our guests; we hope to see you on your next vacation!! Sincerely, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace.
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Wendy Gonzales令我们的家庭旅行非常出色,她的表现超出了本职工作的要求,确保了我们9人满意和舒适!服务非常棒,非常有礼貌、善始善终。Wendy只是我们第5次来Barcelo Palace的许多原因之一。海滩和泳池都非常棒——老少咸宜。我对于食物很挑剔,但是就连自助餐厅的品质和种类都非常出色!感谢Barcelo!我们会经常再来,还会继续推荐你们!
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回复来自Barcelo Bavaro Palace的General ManagerJavier C
2018年12月19日已回复
Dear Guest, We are glad to read your nice review because this is the best way to motivate our human team to continuous in our effort to reinforce the level of service and satisfaction in our guests. Thanks for your kind comments about our facilities, infrastructure; we really appreciate that everything was of your liking! It is a pleasure for us to know that we met your expectations 100% and that we were able to provide you a delightful stay with us and is gratifying to know that your felt safety in our property, we do a big effort in order to create a safe environment that satisfies our clients’ requirements, especially on a special time when they do not expect more than relax and enjoy their holidays. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We hope to host you in our property soon! Best Regards, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace.
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价位
US$180 - US$551 (基于标准间的平均价格)
其他名称
barcelo bavaro palace deluxe hotel punta cana
原名为
Barcelo Bavaro Palace Deluxe
位置
加勒比海多米尼加共和国La Altagracia Province蓬塔卡纳巴瓦罗
客房数量
1402
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