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Occidental Punta Cana (巴瓦罗)

5,104 条点评
在32家巴瓦罗酒店排名第22
旅客 (4173)
360
全景 (82)
视频 (12)

关于

在 多米尼加共和国 的 32 家酒店中排名第 22
地点
卫生与卫生
服务
优惠度
酒店设施
免费停车
WiFi
游泳池
有健身房的健身中心
免费早餐
海滩
潜水
儿童看护服务
停车
公共 WiFi
付费 WiFi
付费上网
网络
室外泳池
酒吧/酒廊
餐厅
提供早餐
自助早餐
池滨酒吧
池畔酒吧
网球场
有氧运动
儿童活动 (适合儿童/家庭)
儿童乐园
机场交通
提供上网服务的商务中心
宴会厅
会议室
Spa
礼宾部
洗衣服务
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客房特色
海景
无烟房
套房
家庭房
空调
客房整理服务
迷你吧
平板电视
私人阳台
安全
冰箱
其他俄语电视
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酒店信息
酒店星级
酒店风格
家庭
家庭度假村
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访问酒店网站
酒店优惠信息
5,101 条点评
1,308问答
0 个房间贴士

点评

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食物需要更多样性,环境噪音很大,影响睡眠,应该多安排服务人员多作解释,多作安排,让客人更多体验!!!
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与 Barcelo Hotels & Resorts 合作收集的点评
回复来自Occidental Punta Cana的GerenteAmbarOPC
回复时间:2周前
Dear Fearless46864617088,   Thank you for sharing your experience at Occidental Punta Cana with us. First of all I apologize for not being able to respond to your comment in Chinese. On behalf of our hotel, I extend our sincerest apologies for the perception that has taken our property. I hope you have the certainty that we have taken into account your comments, by virtue of taking the appropriate actions to correct the detractors that prevented you from fully enjoying your stay. Our main goal is to offer each of our guests an excellent experience, that is, a five-star experience. Once again, we thank you for choosing Punta Cana to enjoy your holidays. We sincerely hope we will be honored again with your visit and, in this way, change the perception that has been taken from our hotel. It will be a pleasure for us to welcome you in the future. It was a pleasure to serve.   Cordially,   Ambar Guzman Assistant Manager Occidental Punta Cana
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打扫卫生的人很是不好.其它的还好。入住三夜,床上用品,洗漱用品不给换。其它的都很好。海滩环境优美。吃的也好。
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与 Barcelo Hotels & Resorts 合作收集的点评
回复来自Occidental Punta Cana的ManagerScarlettOPC
2019年4月8日已回复
亲爱的 Wander66001189091, 首先,来自Occidental Punta Cana团队的亲切问候。感谢您分享您对我们体验的印象所花的时间,以便其他旅行者可以从您的评论中受益。   我们很高兴知道您在我们的度假村享受愉快的住宿,但我们很遗憾您没有像清洁一样安心。 我们会考虑您的意见。 我们希望很快能再次在Occidental Punta Cana见到你。 我们很高兴为您服务。   此致 Scarlett Acosta Social Media Manager Occidental Punta Cana
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食物不干净,海鲜不新鲜,我们一大班人吃完都拉肚子了!严重不行。 自助餐也不怎么样,服务态度差,厨师根本不会烹饪海鲜,没什么食物可选择! 海滩很漂亮但没什么地方玩,水位很浅!酒店地方很小停车场也很小,都找不到停车位!收费的地方有很多,不可否认都是被游泳池的相片骗来入住的,决对不会推荐给亲朋好友,希望能接受改进。
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回复来自Occidental Punta Cana的Public Relations Managergpcsm
2018年6月29日已回复
Dear Amelia Z, Thank you for choosing us as your holiday destination and for taking the time to provide us with your experience rate. We are dissapointed to see that you didn't enjoy the five stars vacation that our guests are used to have. We are also very concern to learn about the food inconvenience, since we follow strict standards to make sure our guests are serve with high quality food and beverage services. This and all the mentioned points of your review, will be evaluated in order to take them as tools to ensure the excellent holiday experiences we are known for. We hope you reconsider visiting us again, as a chance to change your perception of our resort. It was a pleasure to serve you. Best regards, Luz Salcé Guest Service Manager
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度假村本身很干净,外观很漂亮。自助餐真令人很伤心。早餐服务很慢,即使工作人员并不忙,而且花了很长时间才弄到咖啡。每顿饭每天都吃同样的食物。午餐和晚餐时,你只能喝啤酒、水、汽水或葡萄酒。没有提供其他酒精饮料。游泳池干净但非常浅。游泳池酒吧大部分时间都有一个酒吧开着,而且很长时间才被招待。我们房间里的电视机出了问题,向前台发了几封投诉信,没还是没有解决。海滩很漂亮,非常大。海滩上的摊贩们不断地唠叨,度假胜地的人们整天都在问你是否需要他们的服务。
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与 Barcelo Hotels & Resorts 合作收集的点评
回复来自Occidental Punta Cana的Community Managergpcsm
2017年10月17日已回复
Dear Shauna_roe, We truly appreciate the time taken to share you recent experience at the Occidental Punta Cana with us and the TripAdvisor community. In general we are pleased to hear that we were able to meet your expectations with regards to our installations and facilities. I have taken the liberty of sharing your comments and suggestions regarding the less than satisfactory aspects of your stay with our management, so appropriate measures can be taken to improve the quality of our vacation offerings. We would like to sincerely extend our apologies to you for the perceived lack of service and for not meeting your expectations with our food and drink selection. Once again, I would like to take this opportunity to thank you for choosing to stay with us and hope that we have the opportunity to welcome you back in the future. This time, to offer you an experience far better than your last. It was our sincerest pleasure to serve you. Kind regards, Scarlett Acosta Community Manager
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我和我妻子从8月30日至9月13日下榻该酒店度蜜月。当我们到达时,我们的房间已经准备好了,房间精心布置,有气球和玫瑰装饰。我们住在一楼的15房。自助餐很大,有很多食物选择。一切都很美味,我主要吃大米和豆类,因为我早在前一天,住在纽约华盛顿高楼时,就爱上了多米尼加食物。A La Carte餐馆很棒。海鲜是我们最喜欢的其中之一。它的位置靠近海滩。员工很棒,每个人都很好且乐于助人。特别感谢一位在接待处的夜间经理SANTIAGO ROSARIO(HERMANO,你是最好的),以及一位甜美的女士,YOLANDA PEREZ,负责清理我们的房间。欧美管理部门给这2人加薪。肯定很快会回来。
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回复来自Occidental Punta Cana的Community Managergpcsm
2017年9月22日已回复
Dear Eugene N, Greetings from the Occidental Punta Cana ! We truly appreciate you for taking the time to share your recent experience with us and the Trip Advisor community. Needless to say, we are thrilled to know that we were able to meet your expectations. Our first priority is and always will be our guests' satisfaction. We hope you know that we will share your comments with Santiago and Yolanda. Once again, we thank you for choosing to stay with us. We hope to host you again in the future. It was our pleasure to serve you. Sincerely, Scarlett Acosta Community Manager
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上一页
价位
US$118 - US$282 (基于标准间的平均价格)
其他名称
occidental grand flamenco punta cana hotel punta cana, grand flamenco punta cana, occidental punta cana, flamenco punta cana, grand flamenco occidental punta cana, punta cana occidental grand flamenco, occidental flamenco punta cana
原名为
Occidental Grand Flamenco Punta Cana
位置
加勒比海多米尼加共和国La Altagracia Province蓬塔卡纳巴瓦罗
客房数量
860
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