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Grand Palladium Bavaro Suites Resort & Spa (巴瓦罗)

11,908 条点评
在31家巴瓦罗酒店排名第11
旅客 (10046)
泳池和海滩 (1886)
视频 (9)

关于

在 多米尼加共和国 的 31 家酒店中排名第 11
地点
卫生与卫生
服务
优惠度
旅行者之选 2019获奖者
卓越奖
绿色领袖 白金级
酒店设施
游泳池
有健身房的健身中心
餐厅
酒吧/大堂
免费停车
Spa
免费网络
含早餐
会议室
会议设施
儿童活动 (适合儿童/家庭)
公用Wifi
室外游泳池
宴会厅
干洗服务
成人游泳池
托婴服务
接驳车服务
提供上网服务的商务中心
提供早餐
桑拿
残障通道
洗衣服务
温水浴池
精通多国语言服务人员
网球场
门房服务
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客房特色
客房内冰箱
小吧台
空调
吸烟房
套房
家庭房
无烟房
无障碍客房
酒店信息
酒店星级
酒店风格
家庭度假村
绿色
酒店链接
访问酒店网站
特惠信息:点击查看详情
11,897 条点评
1,092问答
0 个房间贴士

点评

旅行者评分
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  • 中文(简体)
非常高兴我们发现这个度假村。这里很漂亮,工作人员都很亲切,服务殷勤。Wine Bar和La Paisano是我们最喜欢的餐厅。我们一定会再来。我们住的别墅特别整洁奢华。我们选择了更具隐私的房子,有漂亮的露天淋浴和休息区。海滩完美无瑕。到处是棕榈树和精心修剪的漂亮花园。
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回复来自Grand Palladium Bavaro Suites Resort & Spa的Director de Relaciones con ClientesGelsonZC
回复时间:3周前
Dear Kathy W, On behalf of the entire Team of Grand Palladium Bávaro Suites Resort & Spa, I would like to express my gratitude for having decided to share your comments with future visitors. We attach great importance to your reviews and they are taken with our maximum interest. We are delighted to learn that your expectations were met and our staff went the extra mile in order to offer you a great experience. Your praise is very welcome and will motivate us to be for sure more creative each day aiming to consistently improve our variety and offer in order to keep on fulfilling the experience of our dear guests. Our team is very much looking forward to welcoming you back to the Grand Palladium family in the future. Best regards, Gelson Zorrilla Hospitality Manager
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我们在Grand Palladium Resort Bavaro酒店度过了愉快的时光。他们非常关注您的所有需求。La Paisana餐厅的Alan非常棒。喜欢La Paisana餐厅的食物。是我最喜欢的餐厅。我高度推荐您来这家酒店。
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回复来自Grand Palladium Bavaro Suites Resort & Spa的Director de Relaciones con ClientesSachencaN
2019年4月14日已回复
Dear Maria G, Thank you very much for sharing a positive review regarding our Grand Palladium Bávaro Suites Resort & Spa, it pleased us greatly that it has been a memorable one. I am also excited that you found the staff at La Paisana to be accommodating and helpful and that you felt this made of your stay a really pleasant experience. I have passed your kindly words to Alan and the whole team. We hope to have the opportunity to welcome you once again very soon. Best regards, Sachenca Núñez Hospitality Manager
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度假村有很多非常好的东西。 游泳池很壮观:干净,可以游泳,不太拥挤。 那儿有足够多的椅子,所以没有必要在早上7点出去“抢占”你的椅子。 海滩很漂亮,你可以沿着它步行数英里。 餐厅都非常好,服务很好,食物也很好。 特别向La Paisana和El Arrecife Beach餐厅的服务员Gilberto致敬。 他加倍的努力使我们的用餐体验更好。 但房间很令人失望,水压很低,水从来不热,导致洗澡变成一件苦差事,厕所有时不会冲水。 这可能是第一世界的问题,但它降低了我的假期乐趣。
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与这家酒店合作收集的点评
回复来自Grand Palladium Bavaro Suites Resort & Spa的Director de Relaciones con ClientesGelsonZC
2019年2月10日已回复
Dear Guest, Thank you for choosing our Hotel as the perfect getaway to enjoy your holidays at this beautiful Caribbean destination. We are very proud to know that you were impressed, not only by the beauty of your Suite but also by the attentive service you received, our paradisiac beach and the great food and drinks options in different buffets, restaurants, and bars. We highly appreciate your suggestion about the water pressure, which will be considered by our Directive team, thank you for your great feedback; nevertheless, we apologize for this situation you had to experienced, this is not usual and will be addressed by the corresponding team. Thank you for your kind review, we look forward to the next visit of yours. Our best regards! Gelson Zorrilla Hospitality Manager
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这是我和朋友第一次来Grand Palladium Bavaro酒店。我们在海滩度过了美好的一周,玩得很开心。工作人员非常友好,乐于助人,餐厅的食物总是很棒,海滩和泳池区也不是很挤。度假村本身很大,但是总有工作人员愿意开车带我们去任何地方。如果你正在寻找一个放松的地方,强烈推荐这个地方!
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回复来自Grand Palladium Bavaro Suites Resort & Spa的Guest Relations ManagerSachencaN
2019年1月18日已回复
Dear Katrin, Thank you very much by sharing a positive review regarding our Grand Palladium Bavaro Suites Resort, Spa & Casino, it pleased us greatly that it has been a memorable one. It is a great pleasure to know that we have been able to provide a relaxing holiday, that's exactly our goal, making each of our guests go home with the desire to repeat the experience. We take advantage of this marvelous opportunity to invite you once again to keep on discovering the tropical colors of the Caribbean in an exceptional luxurious setting, relax on the beach and let yourself be pampered by our specialists of wellness. Very truly yours, Sachenca Núñez Hospitality Service
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我真不知道该从何说起!我们在等待入住的时候,有人向我们兜售洗浴用品。我们在下午两点到两点半之间到达,那时我们的房间还没准备好,好吧,我们可以出去闲逛,喝点东西。几小时之后,我们的房间还是没准备好,酒店给了我们一个临时房间,那个房间里气味糟糕,有霉味!等到下午六点终于到了我们的房间!破损的淋浴排水管,漏水的天花板,放在地上的充气床垫(和照片中的小屋完全不一样),阳台的门没有把手(从外面锁住了),迷你酒吧只有2瓶啤酒,没有洗衣机。这是我们第一次入住这家酒店,我们再也不会到这里来了!如果你要住在这里的话,祝你好运。
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回复来自Grand Palladium Bavaro Suites Resort & Spa的Director de Relaciones con ClientesYulissaMP
2018年12月16日已回复
Dear Nemesis5279, Thanks for taking your time to share your experience in our property with tripadvisor community. We deeply regret that your experience with us has not been to your liking and your holidays have been stained by the inconveniences mentioned in your comment. we would like to inform you that by procedure our check in time is at 3:00 pm but if we have the room ready before that time then we deliver it to the client without any problem, unfortunately the day of your check in we did not have any available room with King bed before 3:00 p.m. We have taken note of the areas of improvement that you have explain above and we promise you to do our best in order to improve and this kind of situation doesn't happen again with any other client. Once again, we are really sorry for not fulfilling your expectations regarding service,for us will be a pleasure if you give us a second chance of have back and reverse your impressions about our property. At your disposal , Best Regards, Yulissa Mari Puello Accomodation Manager Assistant
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价位
US$186 - US$450 (基于标准间的平均价格)
其他名称
grand palladium bavaro hotelgrand palladium bavaro punta canagrand bavaro punta canagrand palladium bavaro resort spapunta cana palladiumpunta cana grand palladiumpalladium punta canapalladium bavarofiesta bavaro
位置
加勒比海多米尼加共和国La Altagracia Province蓬塔卡纳巴瓦罗
客房数量
672
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