我们不支持您使用的这种浏览器。TripAdvisor网站可能不能正常显示。我们支持以下浏览器:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

瑞享纳巴汀城堡大酒店 (佩特拉)
Movenpick Nabatean Castle Hotel

297 条点评
在41家佩特拉酒店排名第24
旅客 (179)
客房和套房 (57)
餐饮 (9)

关于

在 佩特拉 的 41 家酒店中排名第 24
地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
免费停车
餐厅
酒吧/大堂
免费高速WiFi
含早餐
有健身房的健身中心
客房服务
会议室
会议设施
室内游泳池
宴会厅
干洗服务
提供上网服务的商务中心
残障通道
洗衣服务
精通多国语言服务人员
门房服务
显示更多
客房特色
套房
家庭房
无烟房
酒店信息
酒店星级
酒店风格
山景
风景优美
酒店链接
访问酒店网站
特惠信息:套餐优惠
297 条点评
5问答
0 个房间贴士

点评

旅行者评分
  • 52
  • 78
  • 75
  • 56
  • 36
时节
旅行者类型
语言
  • 更多语言
已选筛选条件
  • 筛选
  • 中文(简体)
我们对这次旅程充满期待,但结果令人失望!接待处让我们印象深刻,然而一旦走过那,迎接而来的是直线下降的品质。房间不整洁。窗帘很薄,质量也很差,所以第二天你会被太阳公公叫醒!地毯上也到处是污渍。早餐也是让人无力吐槽,很糟糕。这儿里主中心也比较远,的士开出去都要花很长时间。还有,你绝对不会想在这吃晚餐!!综上所述,我是不会向其他人推荐这个地方的。
阅读更多
回复来自瑞享纳巴汀城堡大酒店的Managerrania b
2017年9月7日已回复
Dear natasha a, We really hope that we will have another chance to prove our self. We would like to apologise if we fell short your expectations and was not able to provide you the services hat we are known for. I instructed of Executive Housekeeper to give more training to the team to improve attentiveness to details and quality of work. I also shared your feedback about breakfast to our Executive Chef and F&B Manager and they too will look into this to improve the quality. We hope that you will reconsider visiting us again. We would really appreciate having the opportunity to serve you better. Sincerely, Rania Bawalsa Hotel Manager
阅读更多
我在佩特拉的时候和一个团队住在这个酒店,我简直不能相信它是Movenpick的连锁品牌。酒店很陈旧,走下坡路,不注意细节。早餐和晚餐的食物很糟糕。整个走廊的地毯很脏,寝具上有洞。唯一好的是景色。我绝对不会再来这里的。
阅读更多
回复来自瑞享纳巴汀城堡大酒店的General ManagerTWAISSI
2014年11月14日已回复
Dear Valued Guest, Thank you for taking your precious time to post your comments on Tripadvisor. I have taken careful note of your comments and sorry to read that your stay was marred with the mentioned deficiencies. As your feedback is an invaluable source to review our performance, I have discussed them with my team in order to avoid such inconveniences to our valued guests and ensure future improvements. We hope to have the pleasure of welcoming you back to Petra assuring you already in advance of our utmost care and attention to your comfort. Best regards, Abedrabo Twaissi General Manager
阅读更多
这家酒店不能算是五星级酒店,家具很旧,还没有液晶显示器,酒店依然用的是旧的显示器,浴室太差了,唯一的游泳池里面的水很冷,温度大概18度,我们让这边员工加热一下,但是他们说不可能。酒店离市区和Petra比较远,所以如果你想要呆那儿,最好有一辆汽车。这边没有儿童游戏区或者儿童活动。
阅读更多
回复来自瑞享纳巴汀城堡大酒店的General ManagerTWAISSI
2014年7月13日已回复
Dear Valued Guest, Thank you for taking your precious time to post your comments on Tripadvisor. I have taken careful note of your comments and sorry to read that your stay was marred with the mentioned deficiencies. As your feedback is an invaluable source to review our performance, I have discussed them with my team in order to avoid such inconveniences to our valued guests and ensure future improvements. We hope to have the pleasure of welcoming you back to Petra assuring you already in advance of our utmost care and attention to your comfort. Best regards, Abedrabo Twaissi General Manager
阅读更多
这间酒店很好,但是有些方面还可以有些提升,例如浴室和家具可以更新一下。酒店的服务很好,但是总体的感觉需要在更有活力一些。员工们都很友善而且乐于助人,这比其他一切都要重要。
阅读更多
回复来自瑞享纳巴汀城堡大酒店的General ManagerTWAISSI
2014年6月18日已回复
Dear Valued Guest, Thank you for taking the time to post your kind feedback on Tripadvisor. We are delighted to know that you have enjoyed your stay with us. Moreover, we have taken careful note of your comments and as they are invaluable source to review our performance, I have them with the departments concerned for future improvements in these areas. We are hoping to have the pleasure of welcoming you should your travel plans bring you again to Petra. Best regards, Abedrabo Twaissi General Manager
阅读更多
似乎约旦的Moevenpick酒店服务甚至没法达到平均水准-看看对Moevenpick死海酒店的评论吧。每天早上我们都有自助早餐。服务员工没被训练好,不能提供应有的服务。落座后要等一阵才能喝到一杯咖啡。吃自助时我们经常拿两次菜。当我们回来时,发现第一轮吃过的脏盘子还没收走,很明显我们都吃完了。房间装饰的很好。在烧烤房的用餐经历非常棒。风景特别美丽。食物都是烧烤后供点餐的,我们可以看着备餐的过程。
阅读更多
回复来自瑞享纳巴汀城堡大酒店的General ManagerTWAISSI
2014年6月3日已回复
Dear Valued Guest Thank you for posting your feedback on Tripadvisor regarding your recent stay at the Mövenpick Nabatean Castle Hotel. We have taken care of your comments and as they are an invaluable source for us to review our performance and strive to achieve excellent standards of product and service to our guests, I have shared them with the departments concerned for future improvements. We hope to have the pleasure of welcoming you back to Petra assuring you already in advance of our utmost care and attention to your comfort. Best regards, Abedrabo Twaissi General Manager
阅读更多
上一页
价位
US$88 - US$336 (基于标准间的平均价格)
其他名称
mövenpick petra wadi musamoevenpick nabatean castle resort
位置
约旦Ma'an Governorate佩特拉
客房数量
92
这是您的 TripAdvisor 详情页吗?

拥有或管理这家酒店? 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。

获取详情页