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Excellence El Carmen (Uvero Alto)

旅客 (6803)
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全景 (93)
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在 多米尼加共和国 的 6 家酒店中排名第 1
地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
客房服务
免费停车
餐厅
酒吧/大堂
Spa
免费高速WiFi
含早餐
有健身房的健身中心
会议室
公用Wifi
室外游泳池
宴会厅
干洗服务
成人游泳池
提供早餐
机场接送
桑拿
残障通道
洗衣服务
温水浴池
温水游泳池
精通多国语言服务人员
网球场
门房服务
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4,317 条点评
1,479问答
0 个房间贴士

点评

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这是我们第二次入住卓越度假村。真诚地说,度假村的质量、食物和最重要的工作人员(很友好,友善),都非常地棒,怎么说都不为过!我们会继续回去的!
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与这家酒店合作收集的点评
回复来自Excellence El Carmen的Online Brand ControllerExcellenceCollection
回复时间:2周前
Dear guest, First and foremost, we would like to thank you for choosing Excellence el Carmen as your vacation destination and for taking the time to write and share your feedback with other travelers. We are grateful for your compliments towards our staff, whose kindness and helpfulness are one of our hotel’s greatest strengths. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
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这个度假胜地很漂亮,每天的天气都很好。工作人员非常友好,乐于助人。这些饮料很美味,但酒精含量很低,不过我没什么所谓,因为我们整天都坐在游泳池或海滩边。我们读了之前的评论,知道食物不好吃,但它比我们预想的还要糟。我们试了几家餐馆,感到失望和饥饿。我们开始从客房服务部点咖啡当早餐,然后去巴菲特餐厅吃午餐,因为我们都能在那里找到吃的东西,然后晚上在阿罗马吃个冰激凌。总的来说,这对我们而言是一个很棒的假期。
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回复来自Excellence El Carmen的GerenteExcellence G
2019年4月24日已回复
Dear auntchel88 Thank you so much for choosing Excellence El Carmen as your destination. Your comments are very important to us so we can manage the aspects we need to work, that's why we will share all your comments and suggestions to the involved departments to keep improving on a daily basis. We are happy to read that you loved every minute of your stay with us and we thank you again for mentioning the highlights of your stay and how great service was at every corner of our resort. Our staff will be happy to hear and read the positive comments about the bespoke service they provided during your stay! We truly hope to have the privilege to welcome you back at any of our properties in the near future and reinstate your confidence in our services. Please receive our warmest regards from The Excellence Collection family.
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我很喜欢Excellence el Carmen酒店,这是一个完美的度假地。酒店的位置很棒,就在海边,景色非常好。酒店的工作人员都很专业也很友好,这是一个放松自己的完美去处。我非常愿意再来度假。酒店的房间很大很宽敞,房内的装饰非常浪漫,适合情侣入住。
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与这家酒店合作收集的点评
回复来自Excellence El Carmen的Online Brand ControllerExcellence G
2019年3月4日已回复
Dear guest, First and foremost, we would like to thank you for your recent stay at Excellence el Carmen and for taking the time to share your feedback with other travelers. We are pleased to read that your stay at our property was the best experience ever due to the location, wonderful amenities offered, nice facilities and lovely staff. We will forward your kind words to our team who will be delighted to hear that they are doing a good job. We look forward to welcoming you back to provide you with another unforgettable experience. Please, receive our warmest regards from Excellence Group.
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回复来自Excellence El Carmen的General ManagerExcellence G
2018年12月19日已回复
Dear guest, First and foremost, we would like to thank you for your choosing Excellence el Carmen as your vacation destination and for taking the time to share your opinion with other readers. We are pleased to read that you got a very warm welcome and you enjoyed your holidays staying at our property. Excellence Group is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. It is lovely to read that you thoroughly enjoyed the relaxing treatments offered at Miilé Spa. As far as we know, our valued guests consider that our Spa is a must to visit because the staff members go out of their way to provide you with amazing treatments. It has been a pleasure hosting you as our guest and we look forward to seeing you soon. Please, receive our warmest regards from Excellence Group.
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8月18-25号,这一周我是在这个美丽的度假胜地中度过的。我当时住在4号建筑的一个池边房间( Swim out room)。房间很赞,食物和饮料都很不错。唯一不足的地方在于沙滩,那里的海草简直可怕,但不是度假胜地的错。这里的好的地方:房间、餐厅、酒吧、健身房、俱乐部、各种娱乐。不好的地方:沙滩、位置。员工们特别棒,会竭尽所能来满足你的每一个需求。谢谢了,Excellence el Carmen度假胜地,你们帮我妻子过了一个很开心的生日。
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回复来自Excellence El Carmen的General ManagerExcellence G
2018年10月11日已回复
Dear Lowens, First and foremost, we would like to thank you for choosing Excellence el Carmen to celebrate your wife’s birthday and for taking the time to write and share your feedback with other travelers. We would like to thank you for adding very generous remarks mentioning the services that made your stay more comfortable. Excellence el Carmen is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests’ highest expectations and provide them a service as much personalized as possible. Nevertheless, we are sorry you experienced the seaweed season. It has taken us by surprise how much we have had this year, but our staff is constantly doing their best to remove it, though they are working in vain. We highly appreciate that you consider Excellence El Carmen on your top of mind and we look forward to welcoming you back soon and pamper you with our superb service creating another unforgettable experience. Please, receive our warmest regards from Excellence Group.
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价位
US$260 - US$635 (基于标准间的平均价格)
位置
加勒比海多米尼加共和国La Altagracia Province蓬塔卡纳Uvero Alto
客房数量
452
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