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Hampton Inn & Suites Los Angeles Burbank Airport (伯班克)

1,041 条点评
在20家伯班克酒店排名第10
旅客 (64)
客房和套房 (35)
餐饮 (5)

关于

在 伯班克 的 20 家酒店中排名第 10
地点
卫生与卫生
服务
优惠度
绿色领袖 铜级
酒店设施
游泳池
免费高速WiFi
有健身房的健身中心
含早餐
会议室
室外游泳池
干洗服务
接驳车服务
提供上网服务的商务中心
无烟酒店
机场接送
残障通道
洗衣服务
温水浴池
精通多国语言服务人员
自助式洗衣服务
门房服务
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客房特色
客房内冰箱
微波炉
空调
套房
无烟房
酒店信息
酒店风格
绿色
中档
酒店星级
酒店链接
访问酒店网站
特惠信息:套餐优惠
酒店优惠信息
1,041 条点评
103 张照片
13问答
0 个房间贴士

点评

旅行者评分
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  • 中文(简体)
干净的新房间,舒适的床,设计得很好的房间,有挂衣服的挂钩和可以拉出来放化妆袋的架子。很棒的员工,有免费的前往伯班克机场的班车。我们因为要赶早班飞机没有时间去吃赠送的早餐,但是你可以要求打包带走的“早餐袋”。
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看起来他们最近重新装修了这家酒店,一切都很好很干净。早餐很棒,门厅很舒服,床也很不错。我晚上睡得很好,房间很舒服。工作人员很好,酒店附近有一个便利店和餐厅,步行即可到达。这家酒店最棒的地方之一是它离伯班克机场很近。离那里只有几分钟的路程,几乎步行就能到!
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回复来自Hampton Inn & Suites Los Angeles Burbank Airport的General ManagerGerman S
回复时间:4周前
Hello Johnhd16, Thank you for your recent stay and review at our Hampton Inn and Suites Burbank. We are really thrilled you took the time and energy out of your day to share you experience here at our Hotel, Your opinion and review is a key contributior to our overall success and continues improvement. Im special prouf that all the hard work and decdication that all of our teams take was able to reflect during your stay. We are glad you enjoyed and found our recent upgrades nice and great! We look foward to having you the next time you visit Burbank! From all of us here at the Hampton Inn and Suites Burbank Thank you! for your visit!!
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我通过第三方网站预订了这个房间。而它把一切都搞砸了!前台的工作人员解决了所有问题,并非常小心地确保我们得到了我们想要的和这家酒店广告宣传的东西。我的包也是MIA的,工作人员在我等待我的包时和我确认了我有一些东西要清理。他们还给了我外卖/送货菜单,让我可以把晚餐订到我的房间。他们非常体贴,友好,乐于助人。不仅如此,他们给我重新订的房间比我想象的要好。亚麻布也很柔软,质量也很好!谢谢!凯特博伊西
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回复来自Hampton Inn & Suites Los Angeles Burbank Airport的OwnerGerman S
2019年4月12日已回复
Hello Kate, Thank yuo very much for taking the time and energy to provide us with your valued feedback during your recent stay at our Hampton Inn and Suites Burbank.Thank you for rating us a 5 out of 5. Your feedback is a key contributor to our overall success and improvement at our property and for our teams. Our staff takes a lot of pride and joy in making sure our guest have a problem free stayfilled with Hamptonality moments that our wonderful staff provide. Im glad our teams efforts reflected your stay with us. I will be sharing your comments with our staff. Also the individuals who checked you in and made your day that much less stressfull. We hope to see you the next tijme you visit Burbank.
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正在施工期间所以感觉价格有点过高。大多数员工都不足以胜任汉普顿或希尔顿酒店的工作。酒店位于伯班克市中心。出行需要一辆车,步行或乘公共汽车到镇上距离是3英里。房间装修得很好。大堂和自助餐区需要改进。
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暖通空调系统需要更新。房间需要翻新。这地方住得我心累。床不舒适,浴室肯定需要翻新。早餐严格坚守在东部时间早上6点开始,绝不提前5分钟让我们拿咖啡。印象不佳。
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回复来自Hampton Inn & Suites Los Angeles Burbank Airport的on behalf of managementDenise-HiltonHelp
2019年3月14日已回复
Dear Pioneer28379730258, We appreciate the review of your recent stay at our hotel, and apologize that you you were dissatisfied with the condition of your room, and that you received a poor level of service; this is not the Hampton norm, as our goal is Satisfaction Guaranteed. We have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an improved level of customer service. Thank you once again for your comments.
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价位
US$170 - US$275 (基于标准间的平均价格)
其他名称
hampton inn & suites los angeles burbank airport hotel burbankhampton inn and suites los angeles burbank airporthampton inn burbankburbank hampton inn
位置
美国加利福尼亚伯班克
客房数量
99
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