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拉普拉亚迦密酒店 (卡梅尔)
La Playa Carmel

1,079 条点评
在24家卡梅尔酒店排名第14
旅客 (449)
客房和套房 (75)
视频 (1)
卓越奖

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在 卡梅尔 的 24 家酒店中排名第 14
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卓越奖
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游泳池
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室外游泳池
宴会厅
干洗服务
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优惠与公告:房价省下 20%
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1,079 条点评
23问答
0 个房间贴士

点评

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非常小的房间,没有空调也没有电梯,墙也非常薄。你能够透过墙听到其他人的谈话。这里的设施都小得可爱,服务员都不错,早餐也很棒。非常喜欢接送巴士的服务,以及沿街的停车位。
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回复来自拉普拉亚迦密酒店的General ManagerCarmelBrettB
回复时间:2周前
Dear Christina m, Thank you for your review. Your feedback provides information important to our ongoing improvement efforts. We endeavor to provide all of our guests with an exceptional experience. I apologize for your disappointment with your room assignment and I regret any inconvenience this caused. We do have many different room types and sizes. Given another opportunity, I am confident that we can provide the memorable experience that you should expect at La Playa. Please do not hesitate to contact me directly should your future plans include a visit to Carmel. I would be most happy to personally arrange your reservation. I hope that we have an opportunity to welcome you back. Regards, Brett B.
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我们提前半年预订了海景大床房,入住时却发现是海景双床房,空间小到会把自己绊倒。酒店告知我们只剩这种房型了,也就是说他们把我们订好的房间安排给其他住客了。酒店方向我们全价收取豪华大床房的费用,每晚599美元。完全不能接受这种做法。希望住在大床房的客人能开心吧,毕竟我们可相当不满意呢,我们每年都会来卡梅尔,但不太可能再住这间酒店了。
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回复来自拉普拉亚迦密酒店的General ManagerCarmelBrettB
回复时间:4周前
Dear V2884UQjohnb, Thank you for your review. Your feedback provides information important to our ongoing improvement efforts. We endeavor to provide all of our guests with an exceptional experience, and we clearly failed to do so during your recent stay with us. I apologize for your disappointment with your room assignment and I regret any inconvenience this caused. We do have many different room types and sizes. Given another opportunity, I am confident that we can provide the memorable experience that you should expect at La Playa. Please do not hesitate to contact me directly should your future plans include a visit to Carmel. I would be most happy to personally arrange your reservation. I hope that we have an opportunity to welcome you back. Regards, Brett B.
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很棒的历史酒店,早餐也非常棒。许多客人好像对酒店的历史风貌感到厌烦。但我们却发现它令人愉快和舒适。(含度假村费)的早餐很好,有香槟、煎蛋卷、华夫饼等。
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与这家酒店合作收集的点评
回复来自拉普拉亚迦密酒店的General ManagerCarmelBrettB
2019年3月31日已回复
Dear G1609QRchrisl, Thank you for taking the time to share your impression of La Playa Carmel on Trip Advisor. I was delighted to know that you enjoyed your stay with us, your kind words about our service are appreciated by all of us. We hope to see you again in the future. Regards, Brett B
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很棒的酒店,有足够的公共空间举办大型活动。员工细心,地理位置也很棒。步行到海滩和卡梅尔镇的任何地方,都很方便。绝对是一个非常棒的度假地点。
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回复来自拉普拉亚迦密酒店的General ManagerLaPlayaCarmel
2019年3月16日已回复
Dear Coastman3, Thank you for taking the time to share your impression of La Playa. I was delighted to know that you enjoyed your stay with us, your kind words about our service are appreciated. We hope to see you again in the future, please do not hesitate to contact me directly should your future plans bring you back to Carmel. Regards, Brett B.
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来了这里我们才知道这家酒店不是在海滩上,反而离海滩还有3-4个街区的距离,我们只住了2晚,但是却花了1547美元,这还不包括一些别的食物和饮料的钱。我们的房间设施很陈旧,浴室非常小,而且浴室的设施特别老旧。食物也不好吃,居然让我们用叉子搅咖啡,煎的面包布丁和蛋饼每天不是糊了就是凉了。但是这不是一家普通的旅馆啊,而是一家三星级酒店。而且车不能开到门口,只能停在大街上,因为楼梯很多。这家店只是广告做得好,而且还都是虚假信息。但是服务员态度都很好,床单也很干净。在这里入住应该每晚不超过350美元才对,不然就是被骗了。
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回复来自拉普拉亚迦密酒店的ManagerMary C
2019年2月27日已回复
Dear for56, Thank you for taking the time to share your feedback regarding your recent stay. We endeavor to provide all of our guests with an exceptional experience, and we clearly missed the mark during your stay with us. I am embarrassed by the poor impression that we left with you. Given another opportunity, I am confident that we can provide the service and memorable experience that you should expect at La Playa. Please do not hesitate to contact me directly should your future plans include a visit to Carmel. I would be most happy to personally arrange your reservation. I hope that we have an opportunity to welcome you back. Thank you again for bringing these matters to my attention. Sincerely, MaryC Date of stay: February 2019
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价位
US$399 - US$868 (基于标准间的平均价格)
其他名称
hotel la playala playa carmel ca
原名为
La Playa Hotel
位置
美国加利福尼亚卡梅尔
客房数量
75
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