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洛杉矶西区希尔顿希尔顿逸林酒店 (卡尔弗城)
DoubleTree by Hilton Los Angeles Westside

旅客 (124)
客房和套房 (78)
餐饮 (7)

关于

在 卡尔弗城 的 10 家酒店中排名第 4
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特惠信息:套餐优惠
酒店优惠信息
1,262 条点评
35问答
0 个房间贴士

点评

旅行者评分
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工作人员很友好,但整个酒店需要全部翻新和装饰一下。从表面上看,浴室和房间有一半的地方都是布满了擦痕,电器很多都破损了。
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与 DoubleTree by Hilton 合作收集的点评
回复来自洛杉矶西区希尔顿希尔顿逸林酒店的ManagerRileyW109
回复时间:3周前
Dear Explore06617772101, Thank you kindly for the review! Though I'm glad you had a good experience with the staff, I'm sorry that overall it wasn't a better experience. We understand we're not the newest hotel here in Los Angeles, though we do what we can to maintain the property. Please know, we are schedule for a full renovation and face lift later in the year! Hopefully we'll be able to address many of your concerns, and have the pleasure of serving you again in the future! Thank you again for the feedback, as well as allowing us to serve you! Best wishes on all your future travels, and we hope you'll consider us again. Warmest regards, Riley Wood Director of Rooms
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我住在这家酒店是因为这里在录制《危险边缘》节目!选手的选拔就在那里举行。我对房间的质量和服务感到非常惊喜。我很乐意在以后的洛杉矶之旅中再回到这家酒店。
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与 DoubleTree by Hilton 合作收集的点评
回复来自洛杉矶西区希尔顿希尔顿逸林酒店的ManagerRileyW109
2019年5月16日已回复
Dear Stuart C Thank you kindly for the review! So glad to see you enjoyed your stay! We actually get a lot of Jeopardy! and WOF contestants here at our property, and we always love seeing you on tv just a few months after! We all work hard to provide a great experience, and hopefully we were able to help you win a little more money! Thank you again for the review, and we'll see you at the Tournament of Champions! Warmest regards, Riley Wood Director of Rooms
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酒店位于商业区,很容易找到位置。我们晚上10点左右才到,已经筋疲力尽了,但当我们回到房间时,却闻到了难闻的香烟味。和前台员工交流后,他们帮我们换到了一个新房间。停车的费用是28美元,停车场离房间有点远,停车区域也不大。网站关于早餐的描述让人十分疑惑,因为这让人觉得预定价格包括了饼干和早餐,而实际上,你必须是希尔顿的高级会员才能享用早餐。饼干很好吃,但他们早上没有提供免费的咖啡,而我们在圣地亚哥住的希尔顿逸林却有。总的来说,员工都很友好,酒店也很干净。
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回复来自洛杉矶西区希尔顿希尔顿逸林酒店的ManagerRileyW109
2019年4月30日已回复
Dear travelgirl679, Thank you kindly for the review! We appreciate the feedback as it allows us to monitor our operations. I'm glad to see that overall you enjoyed your stay! I am sorry about that initial mishap and the room smelling of smoke. We are a completely NON-smoking facility, however, it doesn't necessarily stop someone from doing it. We do treat the rooms as thoroughly as possible when that's the case. We'll also take a look at the wording on the website and sorry that it was unclear. All of our Doubletree guests get a proper warm welcome with a complimentary Doubletree Cookie. Unfortunately, breakfast is not included unless booked with it included specifically. That being said, for our Diamond (or Gold) Hilton Honors guests, they get breakfast included at ALL of their Hilton stays across the globe. Thank you again not only for the review, but for giving us the opportunity to serve you! Warmest regards, Riley Wood Director of Rooms
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我出差旅行,住过世界各地的希尔顿酒店。每次住洛杉矶西区希尔顿希尔顿逸林酒店,这里的工作人员都是最棒的。在洛杉矶附近的许多其他酒店中,我之所以选择这里,是因为这里的员工让我感到受欢迎而且与众不同。下个月再见。
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与 DoubleTree by Hilton 合作收集的点评
回复来自洛杉矶西区希尔顿希尔顿逸林酒店的ManagerRileyW109
2019年4月18日已回复
Dear Safari67380911772, Thank you kindly for the review, as well as giving us the opportunity to serve you again and again! Really glad to see that you've enjoyed your stays with us particularly in regards to our staff. We believe it's the people inside the building more than even the building itself that makes a stay memorable. We know there a tons of hotels here in Los Angeles, and thank you kindly again for giving us the opportunity to serve you. We'll see you next month! Warmest regards, Riley Wood Director of Rooms
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我不推荐这家酒店。虽然有几个工作人员挺友好的,但是当我有问题想寻求帮助时,大部分都会无视我。我们想要得到应有的客房服务,但不得不说这是一个糟糕的尝试,而且代价高昂。房间的墙壁、地板上有污渍,床上有蚂蚁。浴室很小,房间很热,感觉很脏。
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与 DoubleTree by Hilton 合作收集的点评
回复来自洛杉矶西区希尔顿希尔顿逸林酒店的ManagerRileyW109
2019年4月3日已回复
Dear melissabtenn, Thank you kindly for the review. We appreciate the feedback as it allows us to monitor our operations. I'm sorry to see you found your entire stay disappointing. Though I'm glad there were some pleasant staff members, we all work hard to provide a better experience and I'm sorry if you felt disregarded. With 365 rooms, we understand not every guest is going to enjoy their stay every single night. That being said, when issues do arise, which inevitably at every hotel they eventually will, we do want to ensure we Make It Right. I'll follow up with the team in this regard, and thank you for bringing it to our attention. Thank you again not only for the review, but for giving us the opportunity to serve you. Best wishes on all your future travels! Warmest regards, Riley Wood Director of Rooms
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价位
US$154 - US$289 (基于标准间的平均价格)
其他名称
doubletree los angeles westside hotel culver cityradisson hotel culver cityradisson culver cityculver city radisson
原名为
Radisson Los Angeles Westside
位置
美国加利福尼亚卡尔弗城
客房数量
368
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