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轻井泽站前APA酒店 (轻井泽町)
APA Hotel Karuizawa Ekimae Karuizawaso

283 条点评
轻井泽町第 21酒店/日式旅馆 (共 63 名)
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1 - 5 条点评,共 150 条
6天前点评

房間內一進去有一股很刺鼻的臭味。我到前台要求更換房間,職員卻一副事不關己的態度指房間全滿,著我在室外只有零下3度的情況下打開窗戶睡覺,而我在酒店網站卻發現仍有空房可預訂,可見酒店有心隱瞞。 第二天回到飯店,發現酒店床單有污衊卻未有更換。到訪日本多次,卻只有這間飯店是如此令我避之則吉,實是跟日本服務業一向認真及高水平的文化大不相同。

感谢 Airpudin
回复来自轻井泽站前APA酒店的お客様担当マネージャーアパホテル軽井沢駅前軽井沢荘回复时间:6天前
Google 翻译

Thank you for staying with us. We hope you stay with us again in the near future.

1周前点评 通过移动设备发表

前台人员会英语。十分流利。就在车站走四分钟。还直接帮你做会员卡。可以积分变现金。十分方便有礼。对面是outlet 和餐厅。

感谢 張家樵的旅遊日誌
回复来自轻井泽站前APA酒店的Front Deskアパホテル軽井沢駅前軽井沢荘回复时间:1周前
Google 翻译

Thank you for staying with us. We hope you stay with us again in the near future.

2周前点评

饭店维护的还不错还算新,也和其他地方APA连锁的商旅一样,没有甚么特别不同,就是一样都是地点离车站近,一样柜台服务专业快速,没甚么亲切感和笑容,一样公共空间和房间都不大,一样床大但是都太软,甚至凹陷,不过这里没有APA标榜的大浴场,所以没办法让在外面玩一天的身体,得到温暖和消除疲劳

感谢 dee c
回复来自轻井泽站前APA酒店的Front Stuffアパホテル軽井沢駅前軽井沢荘回复时间:1周前

非常感谢您入住APA轻井泽站前轻井泽酒店。 酒店距离轻井泽站北口2分钟步行路程,比我们的客人非常受欢迎。 我们将继续进一步完善我们的员工以及我们的客户和我们的客户,使我们能够继续满足我们的客户。 再次感谢您在百忙之中的不懈努力。 我们期待着再次见到你。

3周前点评

酒店位置很近车站,距离JR駅5分钟路程,穿过轻井泽站就能到达Outlet,酒店斜对面有便宜的脚踏车店可以租用,十分方便,附近没什么餐厅和便利店,建议在Outlet吃完,再回酒店。房间如其他APA一样很小,我们是入住新馆,此处双床房亦比想像中大,行李还是可以打开,床有点软,枕头很簿,整洁度就一般,房内用品齐全,前台人员服务亲切,价钱尚算合理。唯一不好的是房间自动调定了温度,虽然天气冷,但房内温度很焗很干。

感谢 kitkit2017
回复来自轻井泽站前APA酒店的フロント オフィス マネージャーアパホテル軽井沢駅前軽井沢荘回复时间:3周前
Google 翻译

Thank you for staying with us here APAHOTEL<Karuizawa-Ekimae>Karuizawa-Soh and your kind review. We look forward to welcoming you back soon.

3周前点评 通过移动设备发表

酒店位置距离JR駅5分钟路程,附近没有便利店,除了近JR駅外没有优点,房间如其他APA一样很小,枕头很簿,建议要高枕的朋友早点拿多一个,因为是自助,亦不足够的,洗手间有臭味,早餐建议大家到大街那边食,因为酒店早餐太一般了。

感谢 borborlam
回复来自轻井泽站前APA酒店的otherアパホテル軽井沢駅前軽井沢荘回复时间:3周前
Google 翻译

Thanks for staying with us. We appreciate your feedback!

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US$58 - US$348 (基于标准间的平均价格)
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