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Residence Inn Livermore Pleasanton (利佛摩)

95 条点评
在16家利佛摩酒店排名第9
1000 Airway Blvd, 利佛摩, CA
旅客 (53)
客房和套房 (30)
餐饮 (1)
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客人1 间客房2 位成人0 名儿童
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Expedia.comUS$179
PricelineUS$179
价格为合作伙伴提供的每晚平均房费,可能不包含所有税费。 所显示的税费仅为预计。详情请咨询我们的合作伙伴。

关于

在 利佛摩 的 16 家酒店中排名第 9
地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
免费停车
免费高速WiFi
含早餐
有健身房的健身中心
会议室
允许携带宠物 (可带狗/宠物)
干洗服务
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
温水浴池
精通多国语言服务人员
自助式洗衣服务
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客房特色
微波炉
套房
家庭房
小厨房
无烟房
酒店信息
酒店风格
中档
酒店星级

位置

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43推荐乘车
评分:43/100
10 家餐厅1 公里内
2 个景点1 公里内
95 条点评
78 张照片
1问答
0 个房间贴士

点评

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  • 中文(简体)
我们的房间里到处是细菌,马桶坏了,不断溢出来,肮脏的厕所,闻起来像污水。前台的人就像西方的邪恶女巫,收取了我们过夜费用,但我们离开去了隔壁的假日酒店。我们正在参加一个婚礼,打算在纳帕居住5天。他们报了一个费率并收取更高的费用。我们其他的朋友住在希尔顿酒店,他们无法忍受,因为他们是精英级富豪。
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回复来自Residence Inn Livermore Pleasanton的ManagerNicole A
2017年3月23日已回复
I am very sorry, again, for the poor experience you had with us at the Residence Inn Livermore last week. I know that the original room’s bathtub was discolored and looked unclean and you reported bugs in the room, and the second room had an unfortunate plumbing incident that created an unpleasant odor despite our best efforts to clean up the mess, and offer to relocate you again. I realize these, in and of themselves, are frustrating and disappointing to experience at the beginning of a hotel stay, but it was evident you were already frustrated and angry about the “no show” charge for the first night of your reservation and just wanted to leave—which is perfectly understandable. I do sincerely apologize for the issues with the two rooms we checked you into, and I’m sorry we couldn’t make it up to you while you were on property still.
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水淹地板。酒店的房间足够大但是不是我所期望的那样,这家万豪酒店让我感到失望。我喜欢万豪酒店但是这家酒店像一套平房一样,没有它的特色,内部没有走道。这个地方气味很难闻,浴室需要升级。如果我是一个商人工作在这,我将住在这里,但是对于一次商务旅行,任何相邻的其他酒店都会更合适。并且房费太高,甚至比政府规定价格都高。
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回复来自Residence Inn Livermore Pleasanton的ManagerNicole A
2017年3月10日已回复
I'm so sorry to hear about the issues in your room and that you did not enjoy your stay with us. While we are an older "Generation One" Residence Inn with our exterior entrances and separate buildings spread over 3 acres, we do make every effort to keep up on the maintenance on the rooms and property and I'm sorry that it sounds like we dropped the ball here. I will work with our Maintenance and Housekeeping staffs to ensure we are more proactive in making repairs and ensuring that our rooms are clean and don't have any unpleasant odors. We do try to keep our rates consistent with other Tri-Valley hotels (especially other Residence Inn hotels) and we do offer Government rates for our Studio Suites but those rates can book up quickly! I do recommend reserving early to have the best chance at reserving at the Government rate if you are a Federal employee. Thank you for your feedback.
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我在这里的总体住宿体验非常的开心,完全满足我的要求,房间是单人房,里面有两张双人床,还有一个浴室,我的儿子和我们一起外出旅行,我询问一下是否可以额外增加一张床。百度。我们在这里加了一张床,周围环境还是不错的,而且比较注重保护个人隐私,这里的起居室壁炉使用起来也非常的方便,房间里面还有一个厨房,周围环境也很棒我住在924号房间,再次感谢所有的工作人员,他们是如此的热情好客,让我在这里的总体住宿体验非常的开心,早餐也非常的好吃,在当地将是你的不二之选。
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简陋老旧的房间价格却贵的离谱,马桶座垫看上去就值3美刀,到处的瓷砖都开裂了。下一次我会住Hampton Inn酒店的。既然经理都承认这里又老又破,为什么不能降点价呢。
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回复来自Residence Inn Livermore Pleasanton的ManagerNicole A
2016年8月26日已回复
I'm sorry that you did not enjoy your stay with us 76rick. Yes, we are obviously an older hotel but we do try our best to ensure they are properly maintained. The cracked tile in the room is concerning--perhaps you can PM me or contact me at the hotel to let me know which room so I can address this with our Chief Engineer to see about getting that fixed or replaced. Our rates may be high, however that is influenced by the local area market and hotel demand, in addition to the size of our rooms and amenities being more than many other area hotels provide. I hope you were able to take advantage of some of these. Thank you for your feedback, and I wish you well on future travels.
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在这呆了一整晚。非常干净的设施,小孩喜欢这里的游泳池,我们能够在这换洗一些衣物。很高兴我们得到一个功能齐全的公寓。还为我们一家五口人添加了早餐。会强烈向要呆在这个地方的家人和朋友推荐这里。
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上一页
1234569
价位
US$171 - US$406 (基于标准间的平均价格)
其他名称
residence inn livermorelivermore residence inn
位置
美国加利福尼亚Tri-Valley利佛摩
客房数量
96
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Residence Inn Livermore Pleasanton (利佛摩)