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County Inn (山景城)

137 条点评
在18家山景城酒店排名第17
旅客 (26)
客房和套房 (9)
泳池和海滩 (3)

关于

在 山景城 的 18 家酒店中排名第 17
地点
卫生与卫生
服务
优惠度
酒店信息
酒店星级
酒店设施
免费停车
含早餐
免费高速WiFi
游泳池
餐厅
室外游泳池
无烟酒店
残障通道
洗衣服务
精通多国语言服务人员
自助式洗衣服务
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客房特色
微波炉
空调
无烟房
酒店链接
访问酒店网站

位置

全屏
47推荐乘车
评分:47/100
1379 家餐厅10 公里内
137 个景点10 公里内
137 条点评
2问答
0 个房间贴士

点评

旅行者评分
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  • 中文(简体)
一层铺着强化地板,感觉像在海绵上行走。当住在我楼上的人在房间里走来走去时,噪音很大。冰箱非常吵,我不得不拔掉它才能睡觉。淋浴器的压力很差,上午8点热水就用完了。在我停留的最后,工作人员也不能满足我们公司要求的发票细节(显然,他们的系统不允许),这意味着我现在可能得不到补偿!
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回复来自County Inn的Guest Relations ManagerGuestXperienceTeam
2017年5月16日已回复
We are very sorry to hear that you did not have a perfect stay with us, and that so many aspects of our property did not suit you. We apologize sincerely for the hot water issue, and for not being able to present your receipt in the manner that you wished. We appreciate your business, and the time that you took to leave your review, thank you sincerely. Best wishes, Hotel Management
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房间还可以啦,直到我们准备睡觉的时候,空调发出了一个可怕的高音,而且整晚都这样。早上8点,没有热水,到9点的时候才有点点热。电话坏了,没法找前台。虽然员工还是很和善很抱歉啦,还帮我们取消了第二晚的房间。我们后来出来找了一家Best Western住的。
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回复来自County Inn的Guest Relations ManagerGuestXperienceTeam
2017年5月6日已回复
Hi Jill, We are sorry to hear that you experienced a number of issues in your room, and we apologize for not fixing them for you during your stay. We are happy that we at least acknowledged the fact that your room was not suitable for you, and that we did not charge for canceling your second night. We appreciate your business and your feedback, thank you. Best wishes, Hotel Management
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我出差入住的这家酒店。整个入住期间,房间的暖气都没用。我觉得很难受。酒店的前台对于设施是否完好一点也不关心。他们就是不关心!我在不知情的情况下,入住了这家酒店。你们千万不要犯同样的错误。来这里是又费钱又受罪。
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2016年12月15日已回复
Dear guest, thank you for sharing your concerns with us. We try very hard to make our guests stays as pleasant as possible and it is always a disappointment when we learn one of them has left with a less than first-rate experience. The service you described here is not at all acceptable. Please know that we are bringing your experience to our front desk team's attention and we will make sure that this does not happen again. We sincerely hope you will give us another try to restore your faith in our hospitality. Should you want to discuss this further, please fee free to contact me directly at 408-734-9900.
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前台的人真是太太太粗鲁了!我绝对不推荐这家酒店。马路上有很多噪音。我打电话给他们,让他们在我退房后解决这个问题。但他对我没有耐心。荒谬。最糟糕的酒店,我要一直住这里。如果你可以选择另一家,请不要犹豫。有很多好的选择而且价格好。我知道这是一家2星级酒店,但良好的服务不只是要靠酒店的舒适,而是要依赖于工作在这里的人。
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2016年12月5日已回复
Dear guest, thank you for sharing your concerns with us. We try very hard to make our guests stays as pleasant as possible and it is always a disappointment when we learn one of them has left with a less than first-rate experience. The service you described here is not at all acceptable. Please know that we are bringing your experience to our front desk team's attention and we will make sure that this does not happen again. We sincerely hope you will give us another try to restore your faith in our hospitality. Should you want to discuss this further, please fee free to contact me directly at 408-734-9900.
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我在County Inn旅馆的住宿体验一般。前台员工很一般,在登记入住时只做被要求的事情。当我询问附近某地的方向时他们不提供任何援助,那个员工说“我不知道”然后就没下文了。离开时,我拿走我的账单明细,没有任何人问候我住的是否开心。不过我还是对于房间的洁净程度很惊讶。虽然它外表上一般,但很干净,这是我旅行中最在意的事情
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2016年12月2日已回复
Dear guest, thank you for sharing your concerns with us. We try very hard to make our guests stays as pleasant as possible and it is always a disappointment when we learn one of them has left with a less than first-rate experience. The service you described here is not at all acceptable. Please know that we are bringing your experience to our front desk team's attention and we will make sure that this does not happen again. We sincerely hope you will give us another try to restore your faith in our hospitality.
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上一页
价位
US$100 - US$285 (基于标准间的平均价格)
其他名称
county hotel mountain view
位置
美国加利福尼亚山景城
客房数量
53
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