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Best Western Inn (圣克鲁斯)

243 条点评
在53家圣克鲁斯酒店排名第26
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客人1 间客房2 位成人0 名儿童
旅客 (18)
客房和套房 (15)
餐饮 (3)

关于

在 圣克鲁斯 的 53 家酒店中排名第 26
地点
卫生与卫生
服务
优惠度
酒店设施
免费停车
含早餐
免费高速WiFi
有健身房的健身中心
儿童活动 (适合儿童/家庭)
提供上网服务的商务中心
无烟酒店
残障通道
温水浴池
精通多国语言服务人员
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客房特色
客房内冰箱
微波炉
空调
套房
家庭房
无烟房
酒店信息
酒店星级
酒店链接
访问酒店网站
酒店优惠信息

位置

全屏
62相对适合步行
评分:62/100
34 家餐厅1 公里内
7 个景点1 公里内
243 条点评
1问答
0 个房间贴士

点评

旅行者评分
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漂亮干净的房间,不错的早餐有几种可以选择。酒店位置就在1号高速公路旁边。考虑到这是一个毕业的周末,价格对比周边其他酒店很合理。酒店提供了一晚上住宿所需要的一切基本物品。下次不会介意再住在这里。
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回复来自Best Western Inn的General ManagerAna D
2017年7月6日已回复
Dear Guest: We really appreciate your business and we hope you visit us again soon at the future if you need to came back to Santa Cruz at the future. Thank you,
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从外面看是一般化的。里面不错。凌晨一点钟,被警察的敲门声所吵醒,因为“知名的贩卖冰毒头目”试图闯入我在酒店停车场的车里。汽车停在检查区的正前方。
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回复来自Best Western Inn的General ManagerAna D
2017年6月10日已回复
Dear Guest: As I explained you, all Santa Cruz had a issue with the homeless people, We always keep in touch with the police or security person , and than soon we notice some one who do not are our guest and is around our building to quick him out. We keep checking our cameras to prevent any thing to disturb any of my guest. I am glad not any one was hurt and I am very glad the homeless only was looking your car and he did not break any window and did not stole any thing from you and from any one at our hotel. One more time accept our apologize for the inconvenience. Take care Ana Dubon
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这是一次非常糟糕的住宿,我不会再次入住这里。我已经在3月17日提前4周预定了一间楼下的客房。我们大约8点到达的酒店,我预定的楼下的客房没有了,我们只能入住楼上的房间,没有电梯,第二天早晨当我们回来时发现房间可以用,又搬到了楼下。我不得不爬楼梯,没有任何意义。办理入住和退房手续很糟糕。经常提供给我们一些错误的信息。我们受到了很多次错误的房价账单,需要不断地修改。我不得不随时关注收费标准上的价格,去办公室做修改。不断的出现错误。
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与 Best Western 合作收集的点评
回复来自Best Western Inn的ManagerAna D
2016年3月26日已回复
Mrs. Eckert: I personal expressed you , that we were very sorry for the inconvenience of your accommodations at the first floor , and the next day early morning we looked for the best solutions , and than soon we got a early check out and the faster our housekeeper cleaned the room , we moved you to the first floor , and I sent with you our maintenance person to help you out with your luggage, and the reason for we got confuse with your rates was because we gave you over 250.00 in discount for the inconvenience of your accommodation and we had to keep fixing the rates. For some reason we did not find out any note at your reservation requesting the first floor. When is slow at the hotel is very simple to help out our guests with their request but in a busy time like we have right now , is little difficult but we try our best. One more time we apologize for any inconvenience with your accommodations.
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这家酒店里正在进行装修。客人们需要提前在网站上查看。早餐不是热的,从早上9点开始,持续一个小时,早餐的结束时间是上午10点。信用卡持有期是4天,即使你是用现金支付的。我在其他的最佳西方酒店从未遇到过这样的问题。酒店里有一些阴影。祝福你们。
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与 Best Western 合作收集的点评
回复来自Best Western Inn的ManagerAna D
2016年3月26日已回复
Dear Guest: We are very sorry to know that your did not were satisfied during your stay at our hotel. But I need to mention your some points: - Our breakfast schedule every day is from 6:00 am to 10:00 am every day , we offer Continental hot breakfast. - When our guest make the reservation and use a credit card we have to authorize the credit card , but if the guest wants to pay cash at the check in or check out we can do that but, the bank will need between 4 to 7 business days for the guest can see his or her transaction release . We make release the transaction immediately at the same time we post the cash payment, but are the banks who need that period of time for the release transaction goes trough. I just want to make sure you are aware how banks works when guest switch for different credit card or decide to pay cash. Take care,
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我喜欢这家酒店,因为可以很方便去到加州大学圣克鲁斯分校访问我的女儿和儿子。酒店很干净很安静很舒适,也很靠近校区。停车场有点小,对于小型车来说还可以。酒店有早餐给你一天所需的能量,而且网速也不错。
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与 Best Western 合作收集的点评
回复来自Best Western Inn的ManagerAna D
2016年3月26日已回复
Dear Guest: Thank you very much for identify our facility as "Best Hotel to go for Visiting UCSC" we really appreciate you sharing your positive feedback , and thank you for gave details for what do you think we are the more convenience hotel for all parents and students who need to visit the Santa Cruz University. You gave us the great opportunity to offered our service.
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上一页
价位
US$129 - US$334 (基于标准间的平均价格)
其他名称
best western santa cruzsanta cruz best western
位置
美国加利福尼亚圣克鲁斯
客房数量
28
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