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圣莫尼卡总督酒店
Viceroy Santa Monica

在38家圣莫尼卡酒店排名第7
旅客 (631)
360
全景 (45)
视频 (2)
卓越奖

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卫生与卫生
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卓越奖
绿色领袖 铜级
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游泳池
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有健身房的健身中心
餐厅
酒吧/大堂
免费高速WiFi
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儿童活动 (适合儿童/家庭)
允许携带宠物 (可带狗/宠物)
公用Wifi
室外游泳池
宴会厅
干洗服务
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
温水游泳池
精通多国语言服务人员
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酒店优惠信息

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94非常适合步行
评分:94/100
29 家餐厅0.5 公里内
10 个景点0.5 公里内
区域
圣塔莫尼卡
圣塔莫尼卡是座海滨城镇,它既是旅游胜地,又拥有繁荣的当地文化,两者之间保持了完美的平衡。海滩边,自行车骑手、轮滑爱好者、跑步者和步行者沿着著名的自行车道前进,享受着洛杉矶美好的天气。在圣塔莫尼卡码头,太阳能驱动的摩天轮高耸在水面之上,而公园里嬉戏的游人乘着过山车尖叫连连。离开海边向内陆走,第三街满是购物者和街头艺人。这里每一个街区都有音乐或是杂技表演上演,吸引了不少游人。这一切使圣塔莫尼卡既有海边小镇的闲适,也有大都市的活力。
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1,953 条点评
812 张照片
20问答
0 个房间贴士
旅行者评分
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这里的员工都非常有礼貌和仪容整洁。酒店靠近圣莫尼卡海滩,海滩里面和外面都有很棒的餐厅,还能在圣莫尼卡的户外购物中心购物。里面很漂亮整洁,早餐也非常赞。尽管我只在酒店住了很短的时间,但感觉就像在家里一样,我以后还会再来。
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回复来自圣莫尼卡总督酒店的General ManagerJMBridges
回复时间:1周前
Hello Vida D, I am delighted to read how much you enjoyed Viceroy Santa Monica and all it has to offer. Our prime location is unbeatable being slightly off the beaten path in a quieter area of the city but still only a short walk away from a lot of what Santa Monica is famous for! Thank you for allowing our team to create such an exceptional experience that we now have the pleasure of welcoming you back. We cannot wait your return! Warmest, Michael Bridges General Manager
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酒店的一切都很好,从入住到退房都很方便,他们知道酒店应该提供什么样的服务。送餐服务10分钟内就送来了早餐。食物很棒,精心调制的鸡尾酒非常美味。
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回复来自圣莫尼卡总督酒店的General ManagerJMBridges
2019年2月7日已回复
Hello F649FXmarkb, I am very appreciative of your 5 out of 5 review here on Trip Advisor. What you have taken the time to share is the very ground from which we build and maintain our relationships and loyalty with all of our guests. Our service is what we aim to provide consistently ensuring only the most positive and memorable experiences are shared here with us at Viceroy Santa Monica. I am very glad to hear you enjoyed what you ordered from Cast Restaurant & Lounge as well. We cannot wait to welcome you back in the near future. Until then we wish you the best. Warm regards, Michael Bridges General Manager
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这家酒店的服务和员工都很出色,从我们到达酒店到离开,对我们一直很友好。酒店的房间很干净,舒适又安静。酒店的大厅有点冷清和无聊。但是我认为这就是这家酒店的总体的设计风格。我没有在这里体验太多的服务,因为我来这里短暂入住是为了工作。酒店深夜的服务清单应该加上一条就是帮忙搬运行李,因为很多其他的酒店都会提供这个服务。但是总的来说这家酒店是一个管理很好的酒店。你可以看得出这里的员工训练有素,很出色。
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回复来自圣莫尼卡总督酒店的General ManagerJMBridges
2019年1月20日已回复
Greetings Journey52616522250, Thank you very much for your honest opinion and overall positive review here on Trip Advisor. I am sorry if our eclectic design may not have met your expectations, however, I am excited to announce we will be undergoing a renovation soon! Additionally, we do in fact have 24-hour room service available. I am sorry if this was not effectively communicated at any point during your stay. Please come back soon so we may have an opportunity to recreate a more positively memorable experience. Thank you again, Michael Bridges General Manager
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我们住的房间里有蚂蚁。酒店的服务人员进到房间里喷洒了杀虫剂,但是味道不容易散去,直到晚上房间里还有化学制剂的气味。我在不到五分钟里打死了六只蚂蚁。而酒店只给我们免去了停车侍者的钱作为补偿,这让我不能接受。我认为在酒店里不应该会有这样的问题。
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回复来自圣莫尼卡总督酒店的Assistant Front Office Managerdylsal11
2018年12月14日已回复
Dear Explore12395951777, I am terribly sorry to hear of the issue you faced here at Viceroy Santa Monica. It would be my pleasure to personally discuss this and any other challenges you may have experienced during your stay with us at your convenience. I kindly ask that you contact me directly so I can ensure you feel we, as a hotel, have provided proper service recovery. I look forward to hearing from you, Dylan Saladino | Assistant Front Office Manager VICEROY SANTA MONICA T 310 260 7500 F 310 260 7515 E dylan.saladino@viceroyhotelsandresorts.com
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圣莫妮卡酒店位置优越,在刚入住时看起来并不太干净舒适,但酒店配置了你需要的一切,包括一个极美的小庭院。我的女儿在这里举办了婚礼,婚礼办得非常棒,酒店精美的接待也管理得很好。我们一直给圣莫妮卡酒店5星好评,直到我们离店后差不多两周后才发现,酒店向我们收取了9千美元的住宿费用。尽管如此,我们仍然给它4星,因为错误的收费很快得到解决,但这一些耗费了电话沟通及要电子邮件发送“证据”才能取消这些扣费。记住,要永远检查你的信用卡账单。
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回复来自圣莫尼卡总督酒店的Assistant Front Office ManagerDylanS1758
2018年10月10日已回复
Dear Reuben M, Thank you so much for taking time to provide a review here on Trip Advisor of our hotel. We are more than honored to have hosted and been part of such a beautiful ceremony for your daughter. Thank you for choosing us to help create that memorable day. I would like to apologize for the billing discrepancies you encountered. I can assure you all charges made are legitimate, however, completely understand your frustration given the context. I am glad we were able to rectify the situation, though, it is unfortunate it warranted a docking of our score from you. Please come back soon so we may solidify your loyalty to our amazing hotel! All the best, Dylan
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所有照片旅客客房和套房泳池和海滩餐饮商务中心和活动室家庭和游乐区
TripAdvisor 独家授权的专业照片圣莫尼卡总督酒店
The Viceroy Oceanview King at the Viceroy Santa Monica
TripAdvisor 独家授权的专业照片圣莫尼卡总督酒店
The Empire Suite at the Viceroy Santa Monica
官方提供的照片圣莫尼卡总督酒店
Bristol Room
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Are the double bed room beds full size or queen size? Thank you.
Greetings coda8it, Our double bed rooms are comprised of two full size beds while our single bed rooms are strictly king size. Do not hesitate to contact the hotel directly should you have any further questions. Best, Michael Bridges General Manager
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What is the cost to rent a cabana?
Hello, See below our price list for our cabanas: Half Day: • 11 AM – 2 PM • 2:30 PM – 5:30 PM Full Day: • 11 AM – 5 PM Evening: • 7 PM – 1 AM Viceroy Cabana (Tudor & Stuart – seats up to 12 guests) Standard Rental and Minimum (excludes use of pool) • Half Day: $250 rental; $300 F&B minimum • Full Day: $400 rental; $400 F&B minimum • Evening: $450 rental; $800 F&B minimum Grand Cabana (Hanover – seats up to 18 guests) Standard Rental and Minimum (excludes use of the pool) • Half Day: $350 rental; $400 F&B minimum • Full Day: $500 rental; $500 F&B minimum • Evening: $550 rental; $1,100 F&B minimum A service charge of 20% will be applied to all food and beverage and tax of 10.25% will be applied to all charges. Please let me know if you have any further questions, I am here to assist! All the best, Michael Bridges General Manager
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Uber is really cheap and reliable. Make sure you download the app before you go. I downloaded it while we were there and it wouldn't accept my credit card. My son had downloaded the app here in Australia and it worked for him.
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The pool does not get sun all day. By 4pm the sun begins to vanish, maybe even earlier and by 6pm I'd say only 5% of the pool area has sun.
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价位
US$389 - US$715 (基于标准间的平均价格)
其他名称
viceroy santa monica hotel santa monicaviceroy hotel santa monica
位置
美国加利福尼亚圣莫尼卡圣塔莫尼卡
客房数量
162
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