回复来自旧金山机场／蚝点海滨万怡酒店的Assistant General ManagerMesuiP1
2019年8月19日已回复
We appreciate you Erik! Thank you very much. Our team is very happy that you continue to enjoy and recommend our hotel. We look forward to your return. Kindest regards, Mesui Pale Assistant General Manager
Hello & Thank you for your review of our hotel. We appreciate you taking your time to provide your feedback. You are correct, like most hotels in the San Francisco area, we have started to charge a daily fee for parking. Thank you for staying with us, we hope to serve you again soon.
Dear Sshamby, We are saddened to hear of your experience. Our staff takes your feedback very seriously. I assure you that the Housekeeping and Maintenance teams will take appropriate steps to address these issues noted for the condition and smell of the room. Integrity is a core value for Marriott. Except for accessible rooms which have specific requirements, the furniture and set up of each room is accurately represented online. Water-view rooms are sold at a premium for our hotel. Unlike other Marriott hotels that sell Bay-view rooms and Ocean-view rooms, we sell water-view rooms that face out towards the water. We understand how this view fell short of your expectation. On behalf of our staff, I, sincerely, apologize for these issues that you experienced. We hope that you will still consider staying with us in the future. Kindest regards, Mesui Pale Assistant General Manager
Thank you very much for submitting a guest survey. We appreciate your kind feedback about hotel, amenities, and surroundings. Our team is thrilled that you enjoyed your stay. We hope that you will return to stay with us again in the not too distant future. Kindest regards, Mesui Pale Assistant General Manager
I think so... I am not sure because I took a taxi, but I don't think that we had to get on the 101. Call them and ask them. The Hotel does have a free to/from shuttle to South San Francisco, where I enjoyed three great Italian restaurants in the three nights that I spent there. There is a great walking/running path along the Bay.
Parking is free for hotel guests and you don't have to register your car or display a ticket in the windshield indicating you're a guest at this Courtyard. Therefore, I would think leaving your car for those days will be okay, especially being you are staying overnight upon your return on March 12.
