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Donner Lake Village (特拉基)

148 条点评
在14家特拉基酒店排名第8
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旅客 (79)
客房和套房 (34)
泳池和海滩 (11)

关于

地点
卫生与卫生
服务
优惠度
酒店设施
免费停车
免费高速WiFi
无烟酒店
桑拿
残障通道
洗衣服务
精通多国语言服务人员
自助式洗衣服务
客房特色
客房内冰箱
微波炉
小厨房
无烟房
酒店信息
酒店风格
湖景
风景优美
酒店星级
酒店链接
访问酒店网站
优惠与公告:房价省下 30%
148 条点评
102 张照片
6问答
0 个房间贴士
旅行者评分
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  • 中文(简体)
工作人员很热心,房间干净整洁,不错。我们玩得很开心。真希望这不是我们的最后一晚。湖畔景美。位置好找。前台办理入住和退房手续很快。不必担心丢失钥匙,因为房门可以设置密码,我很喜欢。有机会再来。
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回复来自Donner Lake Village的Guest Relations ManagerKelseyGPM
回复时间:1周前
Thank you for highlighting our staff, rooms and location! Make sure to tell us that you are a returning guest next time you stay with us! :)
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我是在凌晨1点到达酒店的,很顺利就入住了。房间干净舒适。WiFi还可以,但速度不够快,而且手机没有信号。桑拿浴很不错,但是使用之前,要提前15分钟打开它。
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回复来自Donner Lake Village的Guest Relations ManagerKelseyNT
2019年1月15日已回复
Thank you for staying with us - We hope to see you back again soon!
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当我来到我的房间时,房门已经被打开了。有人在我到达之前进入过我的房间。当我检查房间确保房间里只有我一人时,我发现马桶上有头发。工作人员每天都有来整理床铺并且更换干净的毛巾,但是在4晚住宿期间水池、浴缸和厕所都没有打扫过。
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回复来自Donner Lake Village的Guest Relations ManagerKelseyNT
2018年12月18日已回复
Hi Jeff - We are sorry to hear your comments. I hope you made the Front Desk aware of how you found your room. This is an unusual and concerning situation, but we can assure you our condominium hotel is very safe. Please feel free to reach out to us at info@donnerlakevillage.com if you would like to speak with someone further about this. We are truly sorry that this occurred but appreciate your feedback.
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我们很喜欢这里的位置,而且工作人员非常友好。我们唯一的不满就是,在入住前他们告诉我们说可以免费帮我们升级到湖景房。我想这太好了。但是,他们并没有这么做(看照片),我们的房间完全没有没有风景,没有任何东西,只能看到隔壁建筑的墙壁和屋顶,最大的问题是我们的房间就在制冰机旁边,听起来就像滚动烘干机里装满了石头。透过门可以听到模糊的声音。其他方面来说的话,酒店是干净和漂亮的。
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回复来自Donner Lake Village的Guest Relations ManagerKelseyT282
2018年9月22日已回复
HI Wanderer - The Donner Pass HIstorical Hikes are so fun, we hope you had a great time! Thank you for highlighting our location and staff! We are concerned to hear your comments about the upgrade and hope you were able to reach out to the Front Desk or call our 24/7 Guest Services number in order to let them know. Depending on occupancy we always try to cater to our guests and move them to a room where they would be more comfortable. Guest satisfaction is our number one concern. Please reach out to info@donnerlakevillage.com if you have any other concerns! We do hope you had a great trip and hike - and hopefully will see you back again! Again, thank you very much for taking the time out of your day to review us.
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我们住得很愉快。楼上的女士深夜吵吵嚷嚷,四处乱动。我们抱怨了,然后第三天晚上就好了。服务员只铺床,换毛巾,没有用吸尘器打扫。但我们确实住得很开心。海滩很好,湖很大。我唯一的抱怨是我看到一位女士花更少的钱走进一个更好的房间。我定了一张国王大床房,比那位女士多付了50块钱,而她花了更少的钱获得了更好的体验。
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回复来自Donner Lake Village的Managerbeckymoore
2018年7月23日已回复
Very glad to hear you enjoyed your stay and like the great location! I am sorry you had a noisy neighbor, but you did the right thing by telling the Front Desk and letting them speak to the other guest. I am happy it worked out. The prices for the rooms can vary based on many different variables. Rooms that are booked farther out generally get a better rate. Longer stays usually have a better discount. The best promotional rates will always be communicated in the emails we send monthly. I hope that information helps.
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所有照片旅客客房和套房泳池和海滩餐饮家庭和游乐区
官方提供的照片Donner Lake Village
Studio with Lakeview
The beautiful view
View from the Townhouses
View from room 242
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I am planning a stay here In April 2017. What is the difference between the Lodgette and a Studio?
Hello Charlesvincent A, the Studio is bigger and has a kitchenette (no oven). Below are room descriptions. Lodgette: Approximately 360 square feet with one Queen bed and a sleep sofa. Features a small refrigerator, microwave and coffeemaker. Accommodates 2 to 4 people. Studio: Approximately 420 square feet with one Queen bed and a sleep sofa. Kitchenette has a small refrigerator, small oven, microwave coffeemaker, cookware, utensils and two-burner stove top. Accommodates 2 to 4 people Hope that helps. Let us know if you have any other questions. Becky
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Hello! We do not have a complimentary shuttle that runs directly from Squaw at this time. Please see below for shuttle options to Squaw (the North Lake Tahoe Express is very popular). Uber is also available around Lake Tahoe now! North Lake Tahoe Express | 530-584-3922 Anytime Taxi | 530-414-4187 FAST TAXI Airport Shuttle | 530-583-6699 or 800-977-TAXI Please do not hesitate to contact our front desk with additional questions or assistance with transportation. (888) 976-5913 - Becky
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can we bring dogs?
Hello, Krista! Dogs are great Tahoe companions, however, Donner Lake Village is pet-free when it comes to room accomodations. We apologize for any inconvenience this may cause you. Please let us know if you have any further questions, or need assistance otherwise.
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Everyone has their own perspective and expectation. Sometimes an experience is totally based on a mood or mindset.
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价位
US$127 - US$283 (基于标准间的平均价格)
其他名称
donner lake village hotel truckeedonner lake hoteldonner lake resortdonner lake village resort
位置
美国加利福尼亚太浩湖特拉基
客房数量
44
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