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凯悦酒店旗下 - 安达兹西好莱坞酒店
Andaz West Hollywood

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游泳池
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90适合步行
评分:90/100
33 家餐厅0.5 公里内
10 个景点0.5 公里内
3,447 条点评
41问答
0 个房间贴士
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总的来说,不错的酒店:舒适,安静的房间;漂亮的屋顶泳池区;位置便利;代客泊车虽然有点贵,但又快又方便;轻松的氛围和友好、乐于助人的工作人员。唯一的缺点是,我在办理退房手续时意外地收取了每晚20美元的“目的地费”——无论是在预订还是在入住期间,都没有提到这一点。
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与 Hyatt Hotels 合作收集的点评
回复来自凯悦酒店旗下 - 安达兹西好莱坞酒店的General ManagerAndaz W
回复时间:3天前
Thank you for staying at the Andaz West Hollywood and for taking the time to review your recent stay with us. I am happy to hear that you enjoyed so many aspects of the hotel such as our location, rooftop pool and the friendly staff. I understand you were not properly informed of our destination fee and I sincerely apologize. We have followed up with our Front of House team regarding this feedback to ensure we are informing our guests. Thank you again for your feedback and I look forward to welcoming you back to the hotel in the near future. Nate H. General Manager
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这家酒店很漂亮,各种设施丰富而且维护良好,这里的工作人员无论是办理入住的工作人员都很好而且很热心。我们在这里免费升级了房型,这种服务可并不多见。因为我们是带着孩子一起出行的,工作人员还为我专门准备了一个干净的小包还有强生的婴儿用品,通常带着孩子一起出行会更麻烦一些。对了,这家酒店的游泳池真的很棒,景色美丽而且周围的休息区也很好,我下次还会再次入住这里的。
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与 Hyatt Hotels 合作收集的点评
回复来自凯悦酒店旗下 - 安达兹西好莱坞酒店的General ManagerAndaz W
2019年3月6日已回复
Thank you so much for your enthusiastic review of Andaz West Hollywood. It is so nice to receive positive feedback on our check-in process to the valet, the comfort of our guest rooms and in particular our helpful customer service. I am so glad that your stay was enjoyable and I hope that you will join us for another great weekend in the not so distant future. Nate H. General Manager
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请注意,酒店并没有事先警告客人他们正在被罢工队伍包围。我猜那是客房打扫的员工,但不确定。罢工运动似乎是在上午11点到中午左右,在酒店门前活动,而且声音很大。另外,请注意,尽管在这里有许多评论提到停车的费用,这个费用刚刚再次提高,现在是每天47美元。遗憾的是,在洛杉矶,汽车是很必要的,所以要把这笔费用加到你的计划中。
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回复来自凯悦酒店旗下 - 安达兹西好莱坞酒店的General ManagerAndaz W
2019年2月11日已回复
I am terribly sorry about your experience at our hotel during your stay. We pride ourselves here at Andaz West Hollywood on an outstanding guest experience, and I want to apologize for the disturbance you experienced from demonstrations outside by our labor union LOCAL 11 UNITE HERE. As with nearly all hotels in Los Angeles, Andaz West Hollywood is in routine negotiations with LOCAL 11 UNITE HERE following the expiration of our contract on November 30, 2018 of our latest collective bargaining agreement, which represents colleagues across more than 30 hotels in the city. Hopefully one day we can welcome you back to create an experience more consistent with the Andaz true hospitality. Nate H. General Manager
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酒店有个不错的小健身房,屋顶上有个迷人的小游泳池。位于日落大道上。早上提供免费的咖啡和松饼。晚上6点到7点可以免费品酒。迷你吧冰箱里的小吃和非酒精饮料是免费的。房间很干净,配有漂亮的家具和舒适的小浴室。只能淋浴。工作人员很有礼貌,乐于助人。大厅里的餐厅非常帮。来这里出差,想不出任何不来住宿的理由。很高档。整个酒店的装饰主题是“摇滚”。面向日落大道的房间可以看到美丽的风景,但会很吵。面对峡谷的房间相对比较安静。
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回复来自凯悦酒店旗下 - 安达兹西好莱坞酒店的General ManagerAndaz W
2018年12月27日已回复
I am so pleased to hear that you enjoyed your recent stay at Andaz West Hollywood. Thank you so much for taking the time to provide your feedback!! I am delighted that you enjoyed the pleasant rooms as well as our unique complimentary amenities. We look forward to welcoming you back upon your next visit to California!! Nate H. General Manager
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从我们步入的那刻起我们就喜欢上了这里。他们为我们提供了饮料和点心,非常好客。他们还有一个补充的鸡尾酒小时,简直是太赞了!他们的小型酒吧甚至还提供免费的饮品和小食,无疑是额外的福利。屋顶泳池也很不错...
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回复来自凯悦酒店旗下 - 安达兹西好莱坞酒店的Guest Relations ManagerAndaz W
2018年10月22日已回复
Thank you for the complimentary review on your most recent stay at Andaz West Hollywood. I am truely happy that you were able to enjoy your stay from the moment you walked through the doors. We look forward in welcoming you back again soon.
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You are smack dab in the middle of music central; all you have to do is walk a very short distance. I would definitely check out next door or you’ll kick yourself later. You can ask the hotel concierge for more information or check out things to do near the Andaz. Y’all know the legendary Whiskey A Go Go and the Rainbow Bar/restaurant are a very short walk from the lovely Andaz hotel. It’s safe to walk around and yes there are homeless people on the street, but they can be can surprise you with their kindness when they are shown kindess. Just bring your southern charm and enjoy the big city
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Can't help you. Stayed on the 7th and floor no hot tub in are room. Please go to this hotel if you find the right room its great and is centrally located. We were on the back of the hotel facing the views of the glorious hills
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Is there street parking near the hotel? If so, is it safe to leave a car overnight on the street?
No street parking
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Could you please tell me how to go from this hotel to Santa Monica beach, by bus?
I’m sorry..but i don’t know how help u...but i’m sure that if u ask to the hotel’s desk they will let u know everything about ground transportation...pesonallly i suggest to rent a car, because prices are very chip specially with some companies like Alamo...hope you’ll enjoy west hollywood...
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价位
US$283 - US$1,027 (基于标准间的平均价格)
其他名称
andaz west hollywood hotel west hollywoodhyatt west hollywoodwest hollywood andazwest hollywood hyatt
位置
美国加利福尼亚西好莱坞
客房数量
239
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