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Days Hotel By Wyndham Kissimmee Maingate/Orlando/Celebration (基西米)

2,723 条点评
在159家基西米酒店排名第61
旅客 (580)
客房和套房 (360)
泳池和海滩 (45)

关于

在 基西米 的 159 家酒店中排名第 61
地点
卫生与卫生
服务
优惠度
酒店设施
免费停车
酒吧/大堂
游泳池
客房服务
免费网络
餐厅
有健身房的健身中心
会议室
会议设施
儿童活动 (适合儿童/家庭)
公用Wifi
室外游泳池
宴会厅
接驳车服务
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
温水浴池
温水游泳池
精通多国语言服务人员
自助式洗衣服务
门房服务
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客房特色
客房内冰箱
空调
套房
无烟房
酒店信息
酒店星级

位置

全屏
55相对适合步行
评分:55/100
34 家餐厅1 公里内
2 个景点1 公里内
2,723 条点评
155问答
0 个房间贴士

点评

旅行者评分
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  • 538
  • 391
  • 493
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  • 中文(简体)
酒店的管理人员需要额外的客户服务培训。在我们入住时酒店经理跟我们的交流很糟糕,没有为我们解释额外的费用。我么还对酒店的空调、灯光、卫生间的清洁程度和酒店整体状况的维护非常失望。这家酒店严重需要更新。
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回复来自Days Hotel By Wyndham Kissimmee Maingate/Orlando/Celebration的General ManagerGM_Front_Desk
2019年5月6日已回复
Your candid feedback shows that we have some room for improvement. We sincerely apologize that, upon check-in, you didn't receive the outstanding service we are typically known for. Please also accept our apologies that the cleanliness and condition of our accommodations fell short for you. Your comments will be used by our team to better the guest experience. Should you be willing to give us another chance, we would love the opportunity to deliver the exceptional stay you deserve.
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地方太糟糕了!老旧! 酒店会因为使用了游泳池(酒店有两个),热水浴缸(酒店有一个,而且不干净)和一个有2台跑步机的健身中心而向你收取费用;踏步机和举重器太老旧了,它们几乎用不了。 这个地方唯一的优点是床很干净和调酒师Alicia! 我们支付的价格可以选择更好的4星或5星级的地方!
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回复来自Days Hotel By Wyndham Kissimmee Maingate/Orlando/Celebration的General ManagerGM_Front_Desk
2019年3月4日已回复
Thank you for posting a review about your weekend getaway with us. It pleases us to see that you appreciated our clean rooms and excellent service at the bar. We're very sorry about your concerns regarding the cleanliness of our pools and regret your disappointment with our fitness center. We'll be passing your comments along to our maintenance team right away. We truly value your business and hope you'll consider giving us another chance to do better in the future.
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墙壁薄得不可思议 - 我什么声音都听得到 - 每个人说话的声音。早上5点隔壁房间的两个人因为钱的问题吵了半个小时,把我也吵醒了。我打电话到前台,希望他们派保安过来,但电话响了20分钟都没人接。第二天,隔壁房间换了新住客 - 更吵了,整层楼都听得到 - 每字每句都一清二楚,当晚也是同样的情况。我也懒得打给前台了 - 反正没人接,所以我只好直接到大堂找人,却被工作人员告知他们要帮客人办理入住,让我先等等。最后安保人员来了,然而隔壁房间的住客还是没停止争吵。此行发生过太多次这样的情况了,电话要么没人接,要么得响至少5分钟才有人接。太糟糕了。
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回复来自Days Hotel By Wyndham Kissimmee Maingate/Orlando/Celebration的General ManagerGM_Front_Desk
2019年2月11日已回复
Thank you for sharing your concerns. While it is certainly surprising to read that you encountered such issues with noise, we are sorry that our team was not more responsive. As you noted, we did send security when you contacted us here at the front desk, and we always strive to deliver the care that our guests need. It is, however, evident that we have room to improve. Should your travels bring you back to the area, we would relish the opportunity to make it up to you with a superior experience.
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如果你打算去迪斯尼,这是最适合的酒店,而且离迪斯尼很近。下个月和朋友来迪斯尼的时候,我可能会再预订这家旅馆。房间干净,气味清新。工作人员都很好,乐于助人。
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回复来自Days Hotel By Wyndham Kissimmee Maingate/Orlando/Celebration的General ManagerGM_Front_Desk
2019年1月18日已回复
What an outstanding review to read! It is an honor to be considered the best hotel in the area, and as you noted, we're proud to boast a location close to the Magical World of Disney. It delights us that our fresh rooms and attentive service added to your comfort, and we'd love to host you and your friends when your Disney adventures bring you back this way!
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与其说它是个度假胜地,不如说它是个会议中心。这里没有真正的度假设施,也没有热水浴缸,房间里的家具破旧不堪。浴室瓷砖需要翻修一下。咖啡2美元一杯。不提供额外的咖啡或水。自助早餐不好吃,很普通……香肠的肉汁难以辨认,燕麦粥熬煮得质地过熟。那里的燕麦粥更像奶油汤。
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回复来自Days Hotel By Wyndham Kissimmee Maingate/Orlando/Celebration的General ManagerFrontDesk_GM
2018年9月4日已回复
Dear Debbie, Guest satisfaction is important to us so we're sorry to hear you felt your stay could have been better. Please accept our apologies for any disappointment with the included amenities and appearance. We'll pass your comments along to the appropriate staff members for improvement, and we hope you'll consider staying with us in the future.
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价位
US$60 - US$144 (基于标准间的平均价格)
其他名称
worldgate hotel kissimmeeradisson hotel kissimmeeradisson hotel worldgateradisson worldgate resortradisson kissimmeeradisson worldgate hotel kissimmeekissimmee radisson
原名为
Worldgate Resort
位置
美国佛罗里达佛罗里达州中部基西米
客房数量
434
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