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Extended Stay America - Melbourne - Airport (墨尔本)

160 条点评
在23家墨尔本酒店排名第17
旅客 (26)
客房和套房 (23)
餐饮 (1)

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在 墨尔本 的 23 家酒店中排名第 17
地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
免费停车
有健身房的健身中心
含早餐
免费高速WiFi
允许携带宠物 (可带狗/宠物)
室外游泳池
无烟酒店
残障通道
洗衣服务
精通多国语言服务人员
自助式洗衣服务
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客房特色
客房内冰箱
微波炉
空调
小厨房
无烟房
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酒店星级
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商务
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酒店优惠信息
160 条点评
5问答
0 个房间贴士

点评

旅行者评分
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  • 17
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酒店有一点旧,但是我住得很舒服。除了有一个前台员工,其他所有人都很友好热心。我很满意经理Tracy的处事方式。前台的Nick也很不错。酒店很干净舒服,就是有点旧。我还会来的。酒店走到几家餐厅都很近,有很多可以选择的餐厅和商店,一家商场就在酒店后面。很棒的区域,住得很安静。
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回复来自Extended Stay America - Melbourne - Airport的General ManagerManager_11525
2014年6月2日已回复
Thank you for taking the time to write a review of our hotel. I am glad that we were able to provide you with a clean, comfortable stay. As well, it's great to hear that you were pleased with our location and our helpful staff during your visit. Thank you for choosing Extended Stay America. It would be our pleasure for you to repeat your experience with us again in the future.
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我在这里续住了。我很惊讶,因为这个房间很特别,是一个大床,有沙发和躺椅。厨房很小但是配备齐全,那里你可以找到盘子,被子银餐具甚至抹布和擦盘子的毛巾。这里没有健身房和游泳池,所以好好考虑。大厅和一些房间里有烟味。那个味道非常的浓烈。特别不好。我的房间闻起来还行,的确,房间有一些年头了,但是不算太差。床有点硬,不是很舒服。总的来说,还是一家不错的酒店。
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回复来自Extended Stay America - Melbourne - Airport的General ManagerManager_11525
2014年5月30日已回复
I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the smoke smell you experienced and that your bed did not meet your expectations. Still, we are happy to know that we were able to provide you with a spacious room and that you enjoyed the in-room kitchen. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
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当我刚走进旅店的时候,没有产生什么太深刻的印象。但我对这里乐于助人,很棒的员工印象深刻。旅店比较陈旧,即使很干净,也有一些以前留下的无法清除的污渍痕迹。但是旅店很安静,这在我长期停留的旅店中比较少见。旅店有一个健身房,里面有单车,椭圆机和跑步机。早餐不是很好,我个人仅喝了咖啡。我不喜欢这里的苹果和玛芬蛋糕。总的来说,我对酒店比较满意。如果是家庭度假,我应该不会选择这里,但如果是因为工作,在这里居住还不错。
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回复来自Extended Stay America - Melbourne - Airport的ManagerManager_11525
2014年4月29日已回复
Thank you for taking the time to write a review of your stay. I’m pleased to hear that our friendly staff met your expectations. Still, I’m disappointed to learn that our free grab-and-go breakfast did not meet your expectations. Please know, your feedback is very important to us and it will help us in our efforts to continually improve our hotel. We would love to have another chance to provide you with a better stay in the future!
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价格上没有不值,客人需要注意两件事:1.没有女佣服务。我们住了四天没有一次这样的服务。我在走廊见到过她一次,能够取一些毛巾,但是客房没有服务。2.从电梯口出来的时候,三楼的味道闻起来像个烟灰缸。我们入住的时候很晚。晚上11点的时候,我们通过输入密码从他们的锁箱里拿到了钥匙。在办入住手续和看到他们的时候他们看起来很友好。健身房有两个跑步机和两个椭圆机。
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回复来自Extended Stay America - Melbourne - Airport的General ManagerManager_11525
2014年3月14日已回复
Mike – Thank you so much for sharing your experience with us. I am glad to hear that you found our staff to be friendly during your stay with us. Still, I am sorry that our housekeeping policies were not explained to you. We offer housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. As well, I apologize that you found the hallway to smell like smoke. I will be meeting with our housekeeping staff to ensure this issue is resolved. Thank you again for your comments. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
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我们这些驴友之前住的酒店都通常情况下都是很好的,但是这一次这家酒店又老又破。佛罗里达的所有酒店都会在旺季是抬高房价,这是一家60美元/夜的酒店现在抬价到120美元/夜。其它所有地区的酒店价格都在150~300美元/夜。不错的一加酒店足够的舒适。
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回复来自Extended Stay America - Melbourne - Airport的General ManagerManager_11525
2014年2月25日已回复
Thank you for taking the time to write a review of your stay with us. I apologize that the condition of our hotel did not meet your expectations. As well, I am sorry that you were not satisfied with our rates. Your feedback will be very helpful as we continue to improve our guest experience. We hope we have the opportunity to provide you with a better experience in the future.
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上一页
价位
US$95 - US$141 (基于标准间的平均价格)
其他名称
extended stay deluxe melbourne-airport hotel melbourneextended stay melbournemelbourne extended stay
原名为
Extended Stay Deluxe
位置
美国佛罗里达墨尔本
客房数量
85
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