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梅费尔水疗酒店 (迈阿密)
The Mayfair at Coconut Grove

1,540 条点评
在128家迈阿密酒店排名第72
旅客 (424)
360
全景 (9)
视频 (1)

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地点
卫生与卫生
服务
优惠度
酒店设施
客房服务
餐厅
有健身房的健身中心
游泳池
酒吧/大堂
免费高速WiFi
Spa
会议室
会议设施
允许携带宠物 (可带狗/宠物)
室外游泳池
宴会厅
干洗服务
托婴服务
提供上网服务的商务中心
提供早餐
无烟酒店
桑拿
残障通道
洗衣服务
温水浴池
精通多国语言服务人员
门房服务
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小吧台
微波炉
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家庭房
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位于中心地带
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99非常适合步行
评分:99/100
73 家餐厅0.5 公里内
13 个景点0.5 公里内
1,537 条点评
33问答
0 个房间贴士
旅行者评分
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享受酒店本身,因为独特的迈阿密风格和友好的工作人员,距离商店和餐厅都很近的绝佳位置。如果可以的话,你可以要求棉质床单,套房的面积很大,在我们的露台上有一个私人按摩浴缸。我参加会议时酒店的食物棒极了。
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与这家酒店合作收集的点评
回复来自梅费尔水疗酒店的Director of Front Office OperationsMatthew-Sims
2019年3月2日已回复
Dear Compass182574, Thank you so much for the 4 star review! I am glad to read that we hit the mark in terms of hospitality, food, location and style. It is always our goal to hit a home run for each guest that we encounter. We hope to see you again for business or pleasure, we remain at your service! Sincerely, Matthew Sims Director of Front Office Operations
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我在2019年1月在这里度过了一个星期。标准房很大,非常舒适,干净,明亮,在细节上很棒。我在游泳池旁酒吧玩得很开心,顺便说一下,那里的温度很好,所以非常吸引人。我强烈推荐这家酒店!
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与这家酒店合作收集的点评
回复来自梅费尔水疗酒店的Director of Front Office OperationsMatthew-Sims
2019年2月8日已回复
Dear FarAway62339226490, Thank you for taking the time to share your experience! From the sounds of your review, you made the most of our offerings here and we are so pleased to have earned your recommendation! Please consider us again when your travel plans bring you to the Coconut Grove area! Sincerely, Matthew Sims Director of Front Office Operations
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在查看酒店的网站和评论后,6月我们全家度假时,在这家酒店预定了4个房间,打算入住8个晚上。当我们到达酒店,发现酒店接待处很暗,工作人员不友好而且粗鲁。房间很脏,床上用品破旧,根本无法在地板上行走,灯坏了而且褪色了,院子里有老鼠笼子,太可怕了。我向那个漠不关心的经理进行了抱怨,告诉他如果我感到不开心,我会考虑退房,尽管我知道这是新年期间,而且迈阿密非常热闹,我们预定了8个晚上,但是住了1个晚上后我们就退房了。这不是一家四星级酒店,网站上的照片也是和实际不相符的。
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回复来自梅费尔水疗酒店的Director of Front Office OperationsMatthew-Sims
2019年1月17日已回复
Dear Pattisdale, We appreciate the time you took to leave your feedback. The conditions and service you described are certainly not indicative of a typical experience here. It is always our goal to resolve any issue as we strive for total satisfaction. When we were made aware of your concerns, upgraded rooms and a host of other solutions and discounts were offered. We regret that we were ultimately not able to win you over. This certainly does not sit well with us and your comments will be used to improve our services and offerings. Sincerely, Matthew Sims Director of Front Office Operations
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喜欢在这里的每一分钟!我们在梅费尔酒店举行了我们梦寐以求的婚礼。酒店是绝对华丽的,与酒店的规划过程也是非常简单和无忧无虑的。我们在屋顶喝鸡尾酒,在水晶舞厅举行招待会。我们的婚礼协调员是玛蒂尔达,她把一切都安排得出奇地好,一切都非常漂亮。当我们到达酒店时,一切都很完美!非常感谢玛蒂尔达和梅菲尔给我带来的从未想过的最美妙的回忆!
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回复来自梅费尔水疗酒店的Director of Front Office OperationsMatthew-Sims
2018年12月19日已回复
Dear Carolina M, Thank you for the 5 star review! So nice to read that you have joined the ranks of the many couples that have tied the knot here at The Mayfair. We are so glad to have provided the picture-perfect backdrop for the big event! Matilde is indeed a "wedding magician' of sorts and she will be delighted to know of the big part she played in making your special day a complete success. We wish you the best and hope to see you for many anniversaries to come! Sincerely, Matthew Sims
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酒店房间很大,很宽敞,很漂亮。床很舒服!我们喜欢屋顶游泳池和游泳池酒吧,以及楼下大厅的漂亮建筑。酒店位置非常棒,非常中心,我们四处闲逛,酒店离Brickell只有5分钟的Uber车程。当我们在预订的过程中,一个叫Dallas的员工在电话中声音非常甜,非常乐于助人。她确保我们的住宿是完美的!肯定会再次住在这里并且向朋友推荐这里。
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回复来自梅费尔水疗酒店的Director of Front Office OperationsMatthew S
2018年10月3日已回复
Dear anobl, We sincerely appreciate the 5 star review. Dallas will be delighted to know she had such an impact on your stay with us. She, like all of our staff here are dedicated to providing our guests with a comfortable and relaxing stay. It is always nice to read reviews where our unique architecture is appreciated. Indeed we provide a unique backdrop to your Coconut Grove vacation experience. Please consider us again when your travel plans bring you back to the Miami area Sincerely, Matthew Sims Director of Front Office Operations
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When will the management be fired and the place pulled down ?
As soon as possible hopefully. Terrible hotel.
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The hotel is iffy, at best, but lots of old world charm. The bones are still good, but it's been neglected. It WAS the place to stay 30 years ago! The desk manager was very accommodating with us, but if you are used to high quality, no problems, maybe this is not the place for you. I don't think you can blame the engineering prolems on the manager. The food at the Mayfair is excellent, the pool is very nice. I found Coconut Grove very disappointing - a lot of construction. Not the happening nightlife I remember either. Nearby parks are nice, though, and can rent Citibikes easily at many locations. We had excellent Indian food at a restaurant across the street (can't remember the name) from the hotel that would rival anything in Manhattan. We stayed 2 nights and ended up enjoying it. Hope that helps.
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It’s a little walk to the water, no beach but it’s such a lovely place where my husband and I retreat to regularly for a little peace and quiet with great food all around. Super dog friendly and close to a large dog park. The staff goes above and beyond to make you feel welcome and insure a great stay. It’s very lush with beautiful wood accents. Large bathrooms, Japanese soaking tubs on the balconies, rooftop pool and super comfy beds.
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It is maybe 2-3 blocks from the ocean. I didn;t go down there for that but this isn't a beachy part of Miami, this looked more like where some sailing ships were . You should look to find out more about beaches in Coconut Grove as i am not sure about it.
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There is no fee. It is only an authorization on a credit card to cover the cost of any possible incidentals you may incur.
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价位
US$129 - US$296 (基于标准间的平均价格)
其他名称
mayfair hotel miamimayfair hotel and spamayfair hotel coconut grovemayfair coconut grove
原名为
Mayfair Hotel & Spa
位置
美国佛罗里达迈阿密Coconut Grove
客房数量
179
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