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ME迈阿密酒店
The Gabriel Miami, Curio Collection by Hilton

575 条点评
在129家迈阿密酒店排名第52
旅客 (455)
360
全景 (17)
客房和套房 (326)

关于

在 迈阿密 的 129 家酒店中排名第 52
地点
卫生与卫生
服务
优惠度
酒店设施
游泳池
客房服务
餐厅
酒吧/大堂
Spa
免费高速WiFi
有健身房的健身中心
会议室
会议设施
公用Wifi
室外游泳池
干洗服务
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
精通多国语言服务人员
门房服务
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客房特色
小吧台
空调
套房
无烟房
无障碍客房
酒店信息
酒店星级
酒店风格
时尚
风景优美
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酒店优惠信息

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97非常适合步行
评分:97/100
26 家餐厅0.5 公里内
16 个景点0.5 公里内
574 条点评
27问答
0 个房间贴士

点评

旅行者评分
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  • 68
  • 47
  • 51
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房间很吵!你可以听到外面所有的声音。员工不是很礼貌,我的房间是脏的。我不会再用同样的价格过来住了。我没有在Marriott或者Biscayne的其他酒店得到更好的服务。我因为我的旅程住在这里,把我的行李搬上搬下很困难,无论是在楼梯还是走廊,我在电梯里遇到行李员,他告诉我如果有要求要带上现金去楼下他的位子来谈。真是疯了。
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与 Meliá Hotels International 合作收集的点评
回复来自ME迈阿密酒店的Managercristondias
2017年12月10日已回复
Dear784adriad, Thank you so much for taking the time out of your day to provide us with this feedback. Please feel free to reach out to me directly my e-mail address is criston.dias@melia.com. This is not the experience we want our guest to have and I do hope you accept my apologies on behalf of the hotel and I look forward to speaking with you soon in order to understand the situation fully. Regards, Criston Dias Assistant Guest Experience Manager
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餐厅服务很差,经理甚至不愿意和我们单独沟通。很吵。价格和服务不相匹配。我不会再来这家酒店。这家酒店声誉很差。
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回复来自ME迈阿密酒店的Managercristondias
2017年12月2日已回复
Good Afternoon, We are very happy to have received your feedback regarding your last stay with us here at the ME Miami Hotel, as your opinion is very important to us. This is not the experience we want our guest to have and I do hope you accept my apologies on behalf of the hotel . Our goal is to always make our guests feel right at home, more so with the best services in house. We focus not just on our brand of reputation but also on your satisfaction with the dedication of making your stay memorable. We would like to apologize for the inconveniences you faced while dealing with our overall service, we would like you to know that we are working to immediately correct these issues. Thank you for staying with us. We are looking forward to see you again, very soon! Criston Dias Assistant Guest Experience Manager
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我们去了在美航球馆的斗牛音乐会,我订了迈阿密是因为它靠近美航球馆。我们感到惊喜,因为它是如此美好,如此接近一切。我们从不开车去任何地方……步行去音乐会,走到Bayside,所有的餐馆和酒吧都在那里。安全区域。很干净。很开心。
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与 Meliá Hotels International 合作收集的点评
回复来自ME迈阿密酒店的Managercristondias
2017年11月16日已回复
Dear _fmbben, Thank you so much for taking the time to provide us with this wonderful review, we truly appreciate it! Did you enjoy the concert? We are thrilled to hear that you you enjoyed the location and the convenience for your trip. Our goal is to always make our guests feel right at home.We have a few big concerts happening before the year is over, we hope that we will have the opportunity to welcome you back soon to once again experience a flawless stay! Regards, Criston Dias Assistant Guest Experience Manager
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我们在南加勒比之行中住过这家酒店。酒店的位置很好,就在迈阿密油轮码头,它距离海湾、商店、当地的景点等都很近。酒店的房间很不错,就是灯光有点昏暗。水温也一般。房间内咖啡壶盖不太容易打开。找自己的房间难度比较大,我们第一晚是住在15楼的,我们坐了两部电梯才到。第二天我们住到了12楼,上楼的过程也比较曲折,要在三楼办理下入住。工作人员都很友善,我想如果我们住的久些,应该能适应这些问题
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与 Meliá Hotels International 合作收集的点评
回复来自ME迈阿密酒店的Managercristondias
2017年11月12日已回复
Good Evening ruelo153, First and foremost we would like to thank you for taking the opportunity to share this review with us, we truly appreciate it. We are happy to hear that you were able to enjoy our location and the rooms. We apologize for the inconveniences faced based on the location of your room, upon your return to ME Miami we would like to place you somewhere you feel is ideal. It is also a pleasure to hear that you enjoyed our staff. We were happy to have you stay with us and we look forward to welcoming you back soon! Criston Dias Assistant Guest Experience Manager
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酒店很不错但是很嘈杂,我们从来没有退回我们的押金。我们5月份住过那里;现在是八月了!所以,现在我们很难对这家酒店说些好的话。我们会再试着把钱拿回来…
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回复来自ME迈阿密酒店的Managercristondias
2017年8月26日已回复
Good Afternoon Nini et Steph, Thank you for sharing your feedback with us, we truly appreciate it. We are happy to hear that you believe the hotel is good, however we apologize for the inconveniences you faced while dealing with the noise and your deposit. Upon your return to Miami I would love to personally assign you to a room to your preference. In regards to the deposit it usually depends on the bank that you utilize however, I would love to assist you directly with resolving this issue. Please reach out to me directly at criston.dias@melia.com and I will be more than happy to assist. I look forward to hearing from you soon! Criston Dias Assistant Guest Experience Manager
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价位
US$157 - US$372 (基于标准间的平均价格)
位置
美国佛罗里达迈阿密市中心
客房数量
129
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