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'Tween Waters Island Resort & Spa (俘虏岛)

旅客 (1074)
客房和套房 (600)
视频 (6)
卓越奖

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在 俘虏岛 的 4 家酒店中排名第 3
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
游泳池
免费停车
餐厅
有健身房的健身中心
Spa
免费高速WiFi
酒吧/大堂
会议室
会议设施
儿童活动 (适合儿童/家庭)
允许携带宠物 (可带狗/宠物)
室外游泳池
宴会厅
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
温水浴池
温水游泳池
精通多国语言服务人员
网球场
自助式洗衣服务
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客房内冰箱
微波炉
空调
套房
小厨房
无烟房
酒店信息
酒店风格
风景优美
迷人
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3,615 条点评
1,799 张照片
61问答
0 个房间贴士

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回复来自'Tween Waters Island Resort & Spa的General ManagerGeneralManager22
2012年11月14日已回复
Dear Ford64, Thank you for staying with us and we are very glad that you enjoyed our “unique” location. I do apologize if your accommodation were not as you expected. We try to manage our guest expectations prior to arrival by providing many photos and virtual property tours on both our website and Facebook. In addition, our knowledgeable onsite reservation and front desk staff are available daily to answer questions about our resort and our islands as well as recommend the appropriate accommodations from the many different types we offer. Once on property our staff is always willing to show our guests our other lodging options should your current accommodations not meet your needs. We have many larger units than the one you booked ranging from studios to 1, 2 and 3 bedroom suites and stand-alone cottages. All of which have efficiency to full kitchens including microwaves. You are correct, we only serve lunch at our pool bar & grill during the afternoon. However there are 9 other restaurants about a mile up the road in Captiva Village including a takeout Pizza café. We also offer take out service including pizza from our Crow’s Nest Bar and Grill starting at 5pm. Finally, the drive to the resort is about 12 miles from the Causeway and can take 20 to 25 minutes given the 35 mile an hour speed limit. However, most of our guests will agree that the trip over the causeway bridge and the 20 minute drive to the resort is one of the highlights of their trip. The island maintains much of its natural beauty with over ½ of the land dedicated to preservation and boasts 15 miles of unspoiled beaches, 22 miles of bike paths, 250 different types of shells and 0 stop lights. It’s no wonder Frommer's Travel Guide named Sanibel Island the #1 tourist destination of 2011. I have heard many guests comment that traveling over the bridge is like a short flight to another time and country. I have stated our mission statement many times before which is: “To deliver a warm, friendly and memorable island resort experience that provides value to all our guests resulting in a desire to return.” We offer many different discounts, packages, and resort credits depending on our occupancy and your length of stay. For our over 50% return guests and our 13 thousand plus fans on Facebook we are successful in fulfilling our mission. I would welcome the opportunity to speak with you personally about where we fell short and any suggestions as to how we can meet your expectations. In the future we do hope you will find you way back to Sanibel and Captiva Islands to experience all of their natural beauty. Thank you again for staying with us and we wish you many safe travels.
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这里条件好,安静,我们主的是海湾房,可以看见落日的美景。住宿条件和服务都很棒,员工友好,服务周到。这里既有快餐店也有高档餐厅。游泳池和Spa也不错,特别提醒如果你在10月底来这里的话,这个度假村会办一场非常大的万圣节舞会的,会有大约700-1000人来参加,舞会的时间是万圣节前的那个周六,喧嚣要到凌晨2点到3点才结束的。
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放松休闲的好地方。酒店的面包店可以把食物送到房间。两个户外热热的浴缸让你的身心更为放松。酒店里和泳池边都能品尝到美味的食物。我唯一的要求是房间里有更美味的咖啡和液体奶精。周六下午一点的时候不小心弄坏了房门钥匙,我得自己去办公室修理。最后酒店派了一个保安来给我换了钥匙。
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除了Tween Waters酒店,我没有其他想住的地方了。古老的弗罗里达海滩古典而高雅,这真的可能吗?对的,在Tween
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回复来自'Tween Waters Island Resort & Spa的General ManagerGeneralManager22
2012年11月1日已回复
Dear CaptivaMe, We appreciate your review of our resort and we are glad to hear that “Tween Waters is never disappointing.” Our cottages are very popular with our guests for many of the reasons that you pointed out and our sunsets, which can viewed from the screened lanai of many of them, has been described as “America’s most romantic” by many publications. We do apologize that the TV in your cottage has not been updated to our new 32” flat panel yet. The new TV’s have been purchased and are on property but not all have been installed. I will make sure that we try and finish all the installs by the end of next week. As for the DJ, our policy states that music for functions, such as weddings, cease at 10pm. However, we do have live entertainment in our Crow’s Nest lounge on Friday and Saturday nights that plays until 1am. I will observe the volume of their music over the next several weekends and recommend they turn it down if appropriate. Thank you for letting us know. Finally, I will be sure to let Maria know you enjoyed her pool side service. Thanks again for staying with us and we look forward to your many return visits.
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价位
US$191 - US$371 (基于标准间的平均价格)
其他名称
tween waters hotel captiva islandtween water inntween waters inntween waters captiva island
位置
美国佛罗里达墨西哥湾西南沿岸地区俘虏岛
客房数量
137
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