回复来自坦帕市中心希尔顿酒店的Assistant Director of Front Office OperationsBarath M
2016年5月31日已回复
We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Guest satisfaction is very imperative to us and we try hard to ensure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.
Thank you for taking the time to write a review about your experience at the Hilton Tampa Downtown. We are excited to hear that you had a great 2 week stay with us. It sounds like you were able to take in all the great things that Tampa has to offer in the downtown area. We hope to see you again soon. Thank you for your business.
Thank you for writing a review about your experience at the Hilton Tampa Downtown. The Frozen Four was an amazing event. Our staff embraces the challenge and we are glad that it showed that we can handle anything that comes our way. We hope to see you back again soon. Thank you for your business!
Thank you for writing a review about your experience at the Hilton Tampa Downtown. We appreciate your comments that you made about your loyalty to our hotel and the service you receive. We love repeat guests! Thank you for your business.
Thank you for writing a review about your experience at the Hilton Tampa Downtown. Gasparilla race weekend is always an experience and the hotel loves all the action it brings. We apologize for the issue you had with our valet company. It sounds like we were able to Make it Right with the assistance of our management team. Hope to see you next year! Thank you for your business.