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The Westin Tampa Waterside (坦帕)

1,954 条点评
在170家坦帕酒店排名第47
旅客 (458)
客房和套房 (191)
视频 (1)

关于

在 坦帕 的 170 家酒店中排名第 47
地点
卫生与卫生
服务
优惠度
绿色领袖 绿色合作伙伴
酒店设施
游泳池
餐厅
客房服务
有健身房的健身中心
酒吧/大堂
付费Wifi
付费网络
会议室
会议设施
允许携带宠物 (可带狗/宠物)
公用Wifi
室外游泳池
宴会厅
干洗服务
接驳车服务
提供上网服务的商务中心
提供早餐
无烟酒店
机场接送
残障通道
洗衣服务
温水游泳池
精通多国语言服务人员
门房服务
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客房特色
客房内冰箱
空调
套房
家庭房
无烟房
酒店信息
酒店风格
港景
码头景观
酒店星级

位置

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75相对适合步行
评分:75/100
18 家餐厅0.5 公里内
1 个景点0.5 公里内
1,954 条点评
502 张照片
27问答
0 个房间贴士

点评

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酒店正在装修,在抵达前我们不知道这点。房卡基本没什么用。几乎每个楼层都在施工。停车场一片混乱(由于施工,被迫使用代客泊车)。扑面而来浓烈的油漆味。我和一些同事一起住那里,一个人因为管道问题而不得不在两天内换三次房间(厕所没有冲水,淋浴时没有水)。同事们被锁在房间外面,无法在餐厅享受到服务。取车时泊车员找不到你的车等等
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回复来自The Westin Tampa Waterside的ManagerAndrew G
2017年12月13日已回复
Dear Jimc82, Thank you for taking the time to write a review in regards to your recent stay at the Westin Tampa Waterside Hotel. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated our hotel as a 2; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. Our entire staff strives to provide the utmost in service and accommodations and we failed to deliver a flawless guest experience. Please reach out to me directly if you would like discuss the matter further at the email On behalf of the entire Westin Team, we thank you for your business and we hope to welcome you back in the very near future. Andrew Grant Director of Rooms andrew.grant@westintampawaterside.com
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经过漫长的一天的旅行,前台一位名叫Maritza的可爱女士迎接了我们。她真实而有趣的个性正是我们所需要的!床非常舒适,淋浴很好。房间非常干净。 酒店正在建设中,但公共区域不受影响。你将不会后悔留在这里,这是我们的巡航之前的一个神话般的体验!我无法表达我们在逗留期间的愉悦。Maritza成就了我们的体验,我希望在未来的旅程中遇到更多像她一样的人!
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酒店的位置很好,服务员对于当前状态也努力保持微笑:没有餐厅,没有休息室。它们都迁至会议厅。地毯支离破碎,休息室目前也由GC打理。在这里12月修复完毕之前可以看看别的地方。
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2017年10月8日已回复
Dear Robert B, Thank you for taking the time to write a review in regards to your recent stay at the Westin Tampa Waterside. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the lack of amenities and the condition of the Hotel. Please reach out to me directly if you ever decide to stay with us again and I will ensure you a better experience. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Tampa. Sincerely, Andrew Grant Director of Rooms Westin Tampa Harbour Island andrew.grant@westintampaharbourislandhotel 813-229-5000
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几个月前,我写了一篇评论,但并不讨人喜欢。在上周末把我女儿送到坦帕大学后,又住了4个晚上,我可以肯定地告诉你,装修工作进行得很顺利,而且这个物业应该达到了我们都知道的威斯汀标准。值得夸奖的是仆人/行李员非常好。如果你能应付一家正在装修的酒店,我会说在这里的位置和工作人员是不会被打败的。
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2017年9月6日已回复
Dear Picklesmcd, Thank you so much for taking the time to write such a wonderful review about your recent stay at the Westin Tampa Harbour Island Hotel. We so appreciate that you decided to give the hotel another try. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. I see that during your visit you noticed all of the signs and design boards throughout the lower and main lobbies in the hotel. We started the $18 million dollar renovations in August. Guestrooms renovations will include the latest version of the Heavenly Bed by Westin, all new furniture, headboards which include reading lights, electric sockets and USB ports, 49” flat screen televisions, carpeting, seating, artwork, painting and new RFID door locks that include the mobile application. Our corridors, meeting rooms, restaurant and lobby will be completely renovated as well. The pool deck will be resurfaced along with all new pool furniture including bar height tables that provide a beautiful water view. In addition the Westin will be adding a private Club Lounge for all Club Level, SPG Platinum and Ambassador Guests. We are upgrading our entire Internet system to include new Fiber Internet, additional access points and our bandwidth will increase to 500 MBPS. The exterior of the entire building will be sealed and painted. Our completion date for all of our expansive renovations will be completed by late December of this year. On behalf of the entire Westin Team, we thank you for your business and we hope to welcome you back in the very near future. Sincerely, Maryann White General Manager Westin Tampa Harbour Island Hotel maryann.white@westintampaharbourislandhotel
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我们订了一间位于最高层之一的贵宾房,希望能看见漂亮的水景。景色很美,但不幸的是酒店仍需要一些改进。办理入住的楼层很脏。房间家具不配套,还有刮痕和污渍。房内的冰箱没有插好,以至于一开始并不冷。我的丈夫不得不把它从橱柜里拔了出来再插好。窗户上的标记说明当窗帘完全拉开时,窗户可以打开,但它不能。我打电话给前台以弄清为什么,他们告诉我他们关上了插销。床很棒,但在佛罗里达提供羽绒被有些无用,除非温度被调到了67华氏度以下。作为一晚203美元的房间,我希望它能更物有所值.
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回复来自The Westin Tampa Waterside的Front Office ManagerWestinTampaHarbour
2016年3月20日已回复
Greetings, It is wonderful to hear you found the view from your room to be excellent. We apologize for the issues you did have. We do hope to see you again! Warmest Wishes, Lauren Maranzano Front Office Manager WESTIN TAMPA HARBOUR ISLAND 725 S. Harbour Island Boulevard, Tampa, Florida 33602 T 813.229.5000 F 813.229.5322 lauren.maranzano@westintampaharbourisland.com
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上一页
价位
US$173 - US$523 (基于标准间的平均价格)
其他名称
westin tampa harbour island hotel tampatampa westin
原名为
Westin Tampa Harbour Island
位置
美国佛罗里达坦帕
客房数量
299
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