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巴特玛假日酒店 (Waterfront City)
Holiday Inn Resort Batam

旅客 (1057)
客房和套房 (655)
餐饮 (196)
卓越奖

关于

在 巴淡岛 的 2 家酒店中排名第 1
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
有健身房的健身中心
免费高速WiFi
游泳池
客房服务
免费停车
餐厅
酒吧/大堂
Spa
会议室
会议设施
儿童活动 (适合儿童/家庭)
允许携带宠物 (可带狗/宠物)
公用Wifi
室外游泳池
宴会厅
干洗服务
托婴服务
接驳车服务
提供上网服务的商务中心
提供早餐
残障通道
洗衣服务
精通多国语言服务人员
网球场
门房服务
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客房特色
空调
吸烟房
套房
家庭房
无烟房
酒店信息
酒店星级
酒店链接
访问酒店网站
特惠信息:点击查看详情
酒店优惠信息
911 条点评
38问答
0 个房间贴士

点评

旅行者评分
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  • 28
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  • 中文(简体)
待了三个晚上,但是由于房间服务太烂,我不得不退房。旅馆和房间都很棒,房间够标准,没有任何问题。可是!在我要求提供早餐后,六点半去吃,餐桌上却摆着脏兮兮的盘子,我只能在室外找了张小桌子,勉强吃了些鸡蛋,排队的人很少,但都帮别人拿了6-7盘鸡蛋——值班工作人员也很少,我觉得明天可能会好点。但是,没有,还是跟今天一样糟糕。这么好的地方,可服务质量实在令人发指。
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回复来自巴特玛假日酒店的Guest Relations ManagerHIRB G
2017年6月20日已回复
Dear Mr George Geddes, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Batam. We would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take your feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, we hope welcoming you again in the near future. Sincerely, Dewi Guest Experience Manager
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这是一个非常漂亮的酒店,坐落在距离轮渡码头很近的距离,在码头步行即可到达,酒店房间都很不错,很干净、宽敞,食物都很美味。好一个安静的度假,酒店还有一个很大的游泳池,夜晚非常宁静,工作人员也都非常友好。
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回复来自巴特玛假日酒店的Guest Experience ManagerHIRB G
2017年6月13日已回复
Dear Lashika B, Thank you for choosing to stay with us during your visit to Batam and for taking the time to share about your great experience at the hotel with us. We are delighted that you enjoyed your overall stay with us and found all facilities provided up to your expectation. Our guests are very important for us and we really appreciate you kind feedback. We hope to welcome you back again soon. Best regards, Dewi Guest Experience Manager
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1,套房宽敞干净。2,早餐种类丰富,味道不错。3,日料很好吃!尤其是牛肉很软,汁水很多。4,中餐我也很喜欢(但据说只有我们两个在这里吃了午餐,其他的客人呢?5,温泉按摩很棒,不过按摩师迟到了十几分钟,也没提供一个小时的按摩,还不打折?6,往返巴士很棒。7,总之我遇到的所有员工都很有礼貌,尽心尽力。
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回复来自巴特玛假日酒店的Guest Experience ManagerHIRB G
2017年5月31日已回复
Dear Gabra32, Thank you for choosing Holiday Inn Resort Batam for your accommodation during your visit to Batam and for taking the time to share about your experiences at the hotel with us. We're delighted that you enjoyed your overall stay with us and enjoyed all facilities provided. Our guests are our priority and it's always a pleasure to know that our team succeeded in making you feel at home with us. We hope to welcome you back again soon. Warm regards, Dewi Guest Experience Manager
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我们预订这家酒店是因为它对孩子很友好,最终不达标。1、儿童泳池不开放。理由-天知道。2、房间很旧,需要翻修。3、食物种类很少,还贵。4、大部分的餐厅都关门了。5、在我们套房里,没有餐具提供。问他们,说要额外每天付30新加坡元才能使用。然后他们本来应该在他们的网页上说明的。还有很多……
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回复来自巴特玛假日酒店的Guest Experience ManagerHIRB G
2017年5月24日已回复
Dear Vicky, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Batam. We would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take your feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, we hope welcoming you again in the near future. Sincerely, Dewi Guest Experience Manager
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我和老婆还有女儿在这个一居室的套间住了两晚。这里的员工友善,服务贴心。向大家特别推荐Ms Dewi,服务优质。女儿很喜欢泳池和儿童俱乐部。老婆专门点了生日蛋糕。一开始,我以为酒店会像其他酒店一样,只给我们一块蛋糕,没想到我错了。这里离市区比较远,但是酒店有免费的班车。而且,车上有免费wifi。我一定会再来这里住的。
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回复来自巴特玛假日酒店的Guest Relations ManagerHIRB G
2017年5月9日已回复
Dear Mr Sudrajats, Thank you for choosing to stay with us as to celebrate your birthday and for taking the time to share about your experience with us. On behalf of the team, we would like to express our sincere thanks for your stars rating and kind words which we will be sure to share with the team. We are glad that you enjoyed your stay with us and your daughter enjoyed our swimming pool and kids club. Once again, thank you for taking the time to share your thoughts and we look forward to welcoming you back again soon. Warm regards,
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价位
US$60 - US$151 (基于标准间的平均价格)
其他名称
holiday inn batam hotel batambatam holiday inn
位置
印度尼西亚廖内省廖内群岛巴淡岛Waterfront City
客房数量
275
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