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Panbil Residence Apartment (Batam Center)

12 条点评
在13家Batam Center酒店排名第13
12 条点评
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Berkunjung ke Kota Batam kali ini, memberikan kesan tersendiri, dengan bermalam di Panbil Residence Apartement. Kesan pertama adalah , bahwa bangunan ini cukup megah dengan lobby yang cukup luas dan kebersihan yang cukup terjaga, kamar yang luas dengan fasilitas Wifi yang kencang. Sarapan pagi yang oke , seperti rata rata hotel bintang empat pada umumnya, namun sepertinya hal yang perlu di improve adalah kecepatan respon saat ada request dari kamar, dan juga saat MAKE UP ruang kamar untuk dibersihkan. Semoga menjadi perhatian dikemudian hari.
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我们住在一个2卧室的公寓住了4晚,并在这个地方不知所措。当我们办理登机手续时,公寓看起来好像没有打扫过。它闻到了霉味。桌子和地板上都有面包屑,还有看起来像蜥蜴便便的东西。浴室淋浴闻到陈旧的尿液和厕所碗闻到不好。淋浴排水管被头发挡住了。冰箱是空的(没关系)但很脏(这不是很好)。家具很便宜,全身都有伤痕累累。 “小厨房”有一个水槽和炉子,但没有别的 - 没有锅,平底锅,餐具,洗碗液或海绵。 “阳台”用木头围起来,看起来从未被清理过。它也很热,因为空调压缩机所以它不是你想要花费的地方。 主卧室淋浴很小,设计很差 - 没有玻璃将淋浴区与水槽和马桶隔开,所以虽然有一个巨大的花洒淋浴头,这意味着每次淋浴时,整个马桶都会被淋湿。 一切都给人以廉价,维护不善的印象。每人只提供一条毛巾,而且它们又薄又便宜。不提供面部或手巾。水槽里有一小块肥皂,但没有肥皂盒。其中一个厕所门把手实际上是从门上掉下来的 - 当我们试图从里面打开门时几乎掉下来了。幸运的是有人在厕所外,可能会为我们推开门。 家政服务很少 - 他们铺床并清空垃圾箱,但就是这样。似乎没有试图扫地。当我们回来的时候,我们在早上离开时丢弃的纸巾仍然在地板上,即使家务管理已经过去了。 从正面看,床铺相当舒适,空调很冷。 我会把钱花在其他地方。
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Traveloka Booking ID : 477341269 Tell us your concerns : Hotel didn’t provide the room until 4pm without explanation (which should be ready at 2pm). Requested to refund as service was not delivered as promised and the Hotel representative agreed. Seems this Hotel doesn’t have any procedures of how to handle issue when room is not ready for any reasons. They just leave the guest sitting at the lobby with no status updates at all, unless you approach the receptionist staff and yelling at them to request meeting the Hotel Manager to submit a complaint. Totally dissapointed with this such an awful service. Tumpal Singapore
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I booked 1 night, Executive Studio Apartment for husband and I. The pictures shown on various websites and the room itself is quite different. The bedroom, which is separate from the living area and kitchen, seems to be missing things to make a guest feel warmth. There were nails on the wall near the bed, like there was supposed to be a picture hanging from it but there isn't. The walls was quite dirty i must add and there were only 2 pillows in total for a queen sized bed. I don't know, I am used to having 4 pillows on a hotel bed that is double/queen or king sized. The hot water runs out rather quickly. 2 persons cannot take a shower right after the other as there will be no hot water left. And i am talking about 10 minute showers. When I asked for iron and ironing board, they only sent me the iron. When I asked, there was no ironing board available. Also the electrical plugs were faulty, DO NOT USE THE ELECTRICAL OUTLETS BY THE BED FRAME. It is a struggle to plug in, to plug out and my phone only charged 50% in 2 hours. (Using the same charger and cable I use at home and it normally charges from 0 to 100% in an hour). This is not a huge issue but I almost pulled out the whole outlet when I tried to pull out my charger plug cos the 'holes' are just too tight. The breakfast spread is not huge, food taste acceptable for the basics. Staff are friendly although a little slow to pick up the phone.
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Room big and spacious. There is a balcony but the aircon compressor are there too:). There are2 toilets. Common area and in master bedroom. The apartment is just next to Best Western Premier Panbil and they are link. Check in to be done at the apartment itself. The facilities such as swimming pool, sauna, gym are at Best Western. Sauna is inside the gents/ladies room at the swimming pool (2nd Floor). It's infinity pool and the view is awesome. There are kids pool and adult pool. The spa/massage at the swimming pool area as well. The staff are polite and helpful too.
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价位
US$39 - US$55 (基于标准间的平均价格)
位置
印度尼西亚廖内省廖内群岛巴淡岛Batam Center
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