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芝加哥W酒店-市中心
W Chicago - City Center

2,845 条点评
在205家芝加哥酒店排名第139
旅客 (740)
360
全景 (50)
客房和套房 (551)

关于

在 芝加哥 的 205 家酒店中排名第 139
地点
卫生与卫生
服务
优惠度
酒店设施
餐厅
客房服务
有健身房的健身中心
酒吧/大堂
付费Wifi
付费网络
会议室
会议设施
允许携带宠物 (可带狗/宠物)
公用Wifi
宴会厅
干洗服务
提供上网服务的商务中心
提供早餐
无烟酒店
残障通道
洗衣服务
精通多国语言服务人员
门房服务
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客房特色
小吧台
空调
套房
无烟房
酒店信息
酒店星级
酒店风格
时尚
Modern

位置

全屏
100非常适合步行
评分:100/100
298 家餐厅0.5 公里内
33 个景点0.5 公里内
联络
172 West Adams Street, 芝加哥, IL
以当地语言显示的名称/地址
如何前往
芝加哥中途国际机场14公里
芝加哥国际机场25公里
Quincy2分钟
Washington/Wells5分钟
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2,845 条点评
19问答
0 个房间贴士

点评

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芝加哥市中心一家平庸的酒店。小的可笑的房间,对精英会员也不提供休息室,总的设施陈旧。浴室面积和衣柜一样大,水槽只有手掌那么宽(如字面所示)。床甚至没有铺好
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回复来自芝加哥W酒店-市中心的ManagerDeJuanAtCityCenter
回复时间:3周前
Thank you for choosing W Chicago-City Center. We appreciate you taking the time to provide us feedback regarding your recent stay. We do pride ourselves in offering a first-rate guest experience for all of our valued members, and I apologize that we missed the mark with your stay. As a W Hotel property, we are not branded to have a concierge lounge. The W Brand encourages our guests to gather and enjoy our dedicated living room. We do have a range of room sizes depending on the room type you book. We are more than happy to assist you with choosing a room category that best fits your needs. Thank you again for choosing W Chicago-City Center. We hope to have the opportunity to restore your confidence in our property in the near future.
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到了这家酒店,我发现房间内床头上的床垫是有着棕色的斑点的,这看起来是没有经过打扫的。这是一家挺不错的酒店,有着适当的布置设计,另外这家酒店的地理位置也是很不错的,就处于市中心上,也很靠近约翰威利斯大厦(天台)的。 这里的房间是需要准备一个微波炉的,我叫人过来给我加热食物,竟然要收取20美元,我觉得这实在是太荒谬了。
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与这家酒店合作收集的点评
回复来自芝加哥W酒店-市中心的W InsiderDeJuanAtCityCenter
2019年5月17日已回复
Thanks for staying with us and leaving feedback back regarding your stay. Although I'm pleased to know that, overall, you enjoyed your stay, our room cleanliness is something we take extremely serious here at W Chicago - City Center and I apologize for any discomfort felt due to the condition of your guestroom's mattress. I have alerted our Style department leaders and they are working to locate and fix the issue. Here at W it is our goal to provide an exceptional guest experience for each and every person who graces our property. This guest experience includes the cleanliness and overall upkeep of our guestrooms and common areas. I apologize for failing to meet that standard during your stay with us. On your next stay with us please reach out to me, the property's W Insider, directly, so that I can ensure you receive the elevated experience our reputation boasts. Live it up!
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所以 - 我没有机会真正查看酒店/房间。它位于一个方便我参加商务会议的地点(比威斯汀酒店更方便——这里为我安排了搬到威斯汀酒店)。如果您接受超量预订房间的政策 - 然后你会可能偶尔获得一星级的评级,因为在长途飞行后到这里的人会被告知他们确认的房间不可用
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回复来自芝加哥W酒店-市中心的W InsiderDeJuanAtCityCenter
2019年4月24日已回复
Thanks for taking the time to voice your concerns regarding your recently scheduled stay with us. Here at W City Center we strive to provide an exceptional guest experience for anyone who intends to grace our property and I'm disappointed to hear that we fell short of that goal. We truly appreciate your patience in dealing with the unfortunate situation of having your reservation be relocated to another of our Marriott family of hotels and apologize for any inconvenience this may have caused. I hope you will consider giving us the opportunity to give you a proper W welcome and dispel any unpleasant feelings left by this experience. If your travels lead you in our direction in the near future please reach out and ask for me (DeJuan // W Insider), directly, so that I may better ensure a more memorable visit to the Chicagoland area.
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这是一座漂亮的老式建筑,但是重新设计得不好。这里有我见过的最糟糕的旅馆入口——黑暗的小巷。我本以为这家酒店已经关门了。房间很狭窄。没有什么淋浴压力。大厅、夹层楼、宴会厅都非常好。服务很好。
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与这家酒店合作收集的点评
回复来自芝加哥W酒店-市中心的W InsiderDeJuanAtCityCenter
2019年4月19日已回复
Thank you for staying with us and taking the time to provide some feedback regarding your recent stay. I'm so sorry to hear that our property did not live up to your expectations. Our property's design alludes to Chicago's storied history of hideaways & speak-easy's, which is why our entry way resembles a dark alley, leading to our vibrant, bustling, & newly-designed Living Room Bar. Our building dates back to this storied time (1928 to be exact) and, with it's unique structure, there are a few structural roadblocks that causes variances from room to room. That being said, some of our rooms do tend to be a bit cozier than others. I apologize for any discomfort this caused during your stay. It is our goal to provide an exceptional guest experience for each and every person who graces our property and I hope you give us the opportunity to make your stay more memorable the next time you're in the Chicago area. Although our "Cozy" rooms exist, we do have a variety of larger room types on our property. Feel free to reach out to us so that we could better serve you on your next visit. Until then... LIVE IT UP!
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客房隔音不错、交通位置也很好。但房间浴室有点旧、沐浴备品为较低阶品牌、化工味有点重;房间空间宽敞,住起来舒适度很好,床的部分偏软,但尚可接受。
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价位
US$136 - US$638 (基于标准间的平均价格)
其他名称
w chicago - city hotel chicagow chicago city centerw hotel chicagow hotels chicago
位置
美国伊利诺伊州芝加哥中区市区 / 卢普区 (The Loop)
客房数量
369
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