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芝加哥希尔顿酒店
Hilton Chicago

6,198 条点评
在205家芝加哥酒店排名第129
旅客 (1650)
客房和套房 (693)
餐饮 (57)

关于

在 芝加哥 的 205 家酒店中排名第 129
地点
卫生与卫生
服务
优惠度
绿色领袖 银级
酒店设施
游泳池
餐厅
有健身房的健身中心
客房服务
酒吧/大堂
Spa
付费Wifi
付费网络
会议室
会议设施
允许携带宠物 (可带狗/宠物)
室内游泳池
宴会厅
干洗服务
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
温水浴池
温水游泳池
精通多国语言服务人员
门房服务
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客房特色
空调
套房
无烟房
酒店信息
酒店星级
酒店风格
园景
经典
酒店链接
访问酒店网站
特惠信息:套餐优惠
酒店优惠信息

位置

全屏
100非常适合步行
评分:100/100
68 家餐厅0.5 公里内
30 个景点0.5 公里内
6,196 条点评
95问答
0 个房间贴士

点评

旅行者评分
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  • 中文(简体)
我对希尔顿酒店的感觉有点复杂。它是一间经过翻新的老酒店。公共区域很漂亮,但有点过时。但是从负责登记的工作人员到管家,所有的员工都是一流的。我打电话给前台的负责人Carsarra,她非常棒。我是酒店的金钻会员,她帮我升级到一个非常宽敞的套房。我在他们楼下的餐厅享用了早餐,酒店没有行政酒廊。早餐很好吃。我来参加一个公司会议,一切都很顺利。所以我给它四星。
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回复来自芝加哥希尔顿酒店的ManagerBrian M
2019年2月10日已回复
Dear Valued Guest, Thank you for taking the time to share your comments regarding your experience as a loyal diamond. It is always great to hear we are meeting the expectations our guests have come to expect and deserve. We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience. I am especially delighted to hear that Carsarra took excellent care of you and that her quality of service was greatly appreciated. Please be certain that she will be recognized for her efforts. We look forward to your continued patronage at the Hilton Chicago! Sincerely, Brian Marchi Hotel Manager
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+1
通过孩子的推荐订了这家酒店,酒店的地段很方便,周边环境非常美,靠近密西根湖边,大堂和Empire hall很惊艳。但美中不足是11楼层的客房服务不是很到位。但总体感觉性价比高,推荐!
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回复来自芝加哥希尔顿酒店的Front Office ManagerKathy H
2018年12月28日已回复
Dear Valued Guest, Thank you for taking the time to share your comments concerning your stay at the Hilton Chicago. Excellent service is what we would like to be known for; therefore your feedback is extremely important as it helps us to improve upon our services and provide a memorable experience to our valued guests. Thank you once more for staying with us, please feel free to contact me on the information below if there is anything myself or my team can do to provide further assistance. Sincerely, Kathy Heneghan Hotel Manager
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服务很棒。妻子肌肉拉伤了,需要一个轮椅,职员在几分钟内提供了帮助。然后还提供了冰袋。非常感谢!酒店还提供一流的食物,还有一个营业至深夜的市场,一楼就是星巴克。
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回复来自芝加哥希尔顿酒店的ManagerKathy H
2018年10月9日已回复
Dear Valued Guest, Thank you for your review of your past stay with us. It was a pleasure to receive your positive scores in our overall service and accommodations. It is always great to hear we are meeting the expectations our guests have come to expect and deserve. We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience. I am especially delighted to hear that Officer Cotton made such a good impression on you and that her quality of service was greatly appreciated. Please be certain that she will be recognized for her efforts. We hope to have another opportunity to serve you the next time you visit Chicago so we can show you the true spirit of hospitality for which Hilton hotels are known. Sincerely, Kathy Heneghan Hotel Manager
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会议期间在这间酒店住了3晚,位于23楼行政楼层的大房每晚的房费是300美元。除了外面罢工者的骚动,我没觉得受到什么影响,但总的来说是因为我也比较不拘小节,其他大部分酒店也面临着同样的罢工问题。这家旅馆有着丰富历史和特色,最近翻新好的房间让人觉得很舒适,地理位置很好,走路就可以到大部分景点。
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回复来自芝加哥希尔顿酒店的ManagerKathy H
2018年9月23日已回复
Thank you for the detailed review of your past stay with us. It was a pleasure to receive your positive scores in our overall service and accommodations. It is always great to hear we are meeting the expectations our guests have come to expect and deserve. We are most grateful for your understanding of the circumstances we are currently faced with. We have tried our best to cope with this stressful situation while keeping in mind that our guest’s comfort and satisfaction remains our top priority. We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience. We hope to have another opportunity to serve you the next time you visit Chicago so we can show you the true spirit of hospitality for which Hilton hotels are known.
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我们的房间可以俯瞰花园、白金汉喷泉和美丽的密歇根湖。这里非常舒适,干净和现代化。我们在Katie O Shays餐厅吃饭,品尝了自助早餐。有两家餐馆在酒店里,饭菜都很好。Elronaya在前台迎接我们,他热情友善。我们整个入住体验都是美好的。
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回复来自芝加哥希尔顿酒店的ManagerKathy H
2018年8月31日已回复
Dear Valued Guest, Thank you for your review of your past stay with us. It was a pleasure to receive your positive scores in our overall service and accommodations. It is always great to hear we are meeting the expectations our guests have come to expect and deserve. We will continue to strive for excellence in service as we are always looking for ways to improve our customer experience. I am especially delighted to hear that our Guest Service Agent Elronayn made such a good impression on you and that his quality of service was greatly appreciated. Please be certain that he will be recognized for his efforts. Our Executive Chef will be happy to learn that you enjoyed the food in our restaurants when I share your comments with him. We hope to have another opportunity to serve you the next time you visit Chicago so we can show you the true spirit of hospitality for which Hilton hotels are known. Sincerely, Kathy Heneghan Hotel Manager
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上一页
价位
US$124 - US$468 (基于标准间的平均价格)
其他名称
hilton chicago hotel chicagohilton hotel chicagochicago hilton hotelhilton chgo hotelhilton towers chicago
位置
美国伊利诺伊州芝加哥中区市区 / 卢普区 (The Loop)
客房数量
1454
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