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经典英国哈特雷庄园酒店 (Down Hatherley)
Hatherley Manor Hotel & Spa

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Down Hatherley Lane, Down Hatherley格洛斯特 英格兰
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酒店最新信息:该酒店表示,他们正在执行针对新冠肺炎的安全预防措施。阅读更多
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旅客 (327)
客房和套房 (60)
餐饮 (41)
新冠肺炎疫情期间安全出行
来自经典英国哈特雷庄园酒店的备注
更新日期:20/05/07

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卫生与卫生
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绿色领袖 绿色合作伙伴
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免费停车
免费高速WiFi
健身/Spa 更衣室
酒吧/酒廊
棋盘游戏/拼图
儿童电视网络
允许携带宠物 (可带狗/宠物)
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咖啡店
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免费速溶咖啡
特殊饮食菜单
葡萄酒/香槟
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24 小时前台服务
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1,189 条点评13问答0 个房间贴士

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Steve M 写了一条点评 2019年8月
Hitchin19 分享19 推荐
食物很一般,服务很糟糕。门厅工作人员很傲慢。考虑到这家酒店的价格,我认为这个地方不太好,我还有很多期待没有得到满足。我听说这家酒店允许宠物入内,这不太适合我。我不会再次入住这家酒店了!
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回复来自经典英国哈特雷庄园酒店的General Managergeneralmanager_HMH
2019年8月6日已回复
Dear Steve Thank you for your review I must say I am a little perplexed by it , firstly my staff do seem to get very good feedback both on here and directly from guests, secondly we are a countryside hotel and do accept well behaved dogs ( not hunting dogs that I am aware of ) and also well behaved owners, we have no affinity with Blood-sports so I am not sure on what your views are based. kind regards Stephen
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Ben C 写了一条点评 2019年7月
1 分享1 推荐
如果你想在20世纪70年代度过一个压抑的晚上,这里就是你想找的地方。房间很破旧,墙面磨损,设施不足。餐厅的晚餐和早餐服务不尽人意。简直是笑话。在获得“豪华”这个标签和收取相配的费用之前,这个地方要先全面翻新一下。但水疗房的情况完全不一样!它们两个是强烈的对比。水疗设施很棒,服务水准一流。很难相信他们是相连的两个地方。我强烈推荐这里的水疗,但你最好住在另一家本地的优质旅馆。
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回复来自经典英国哈特雷庄园酒店的General Managergeneralmanager_HMH
2019年7月10日已回复
dear Ben Thank you for yuor review we are sorry that you did not enjoy your experience in the hotel, and I would be happy to look into this in more detail if you could provide me with some specific pointers. in relation to the bedrooms we do constantly try to keep up to date with the painting but it is an older building which does hamper maintaining obviously. as for amenities in the room then again i am not sure what you mean by limitied , we are a full service hotel and offer a full range of toiletries and tea and coffee making facilities in our standard rooms and then enhanced goodies in our ecutives and above. However we are pleased that you enjoyed the brand new Spa facilities which have clearly been a massive investment showing our intent for quality, the team across all areas are employed by us and many work across all departments, obviously if you book a treatment then you get one on one service and I would be dissapointed if this was nothing short of exceptional kind regards Stephen
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Eve 写了一条点评 2019年5月
2 分享1 推荐
我们最近在这家酒店举行了婚礼!地毯很旧,婚礼用的椅子很恶心(污迹斑斑而且有坏的),来宾等待期间播放的音乐有卡顿(尽管早晨跟我们说这个问题可以解决),由于婚礼要举行两晚,一间男洗手间(晚上婚礼进行到一半卫生纸用没了)显然不够用,婚礼过程中没有酒保为我们服务,结果我们只能自助!卧室很旧而且是米黄色的!哈特雷庄园酒店真心不够好!绝对不推荐!不过这里的水疗还不错!酒店员工很好,非常热情,待人接客很贴心,食物也很好吃!婚礼结束后在新的水疗中心度过的新婚之日倒是让人很开心!
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回复来自经典英国哈特雷庄园酒店的General Managergeneralmanager_HMH
2019年6月10日已回复
Thank you for your review of Hatherley Manor , the main building obviously is not new though we do try to keep it at the best possible standards it will suffer from wear and tear due to its age and due to it being in constant use , I note your concern re the chairs these were put out by our night staff and were changed by the day team who complete all the checks prior to the space being let which should have been explained to the ladies who came down in the morning to set things in the room. in regards to the toilets we do have frequent checks in place but obviously items can run out and these were replaced as soon as advised ,likewise with the bar your server did temporarily leave the bar to get some more stock whilst it was quiet, i hope you enjoyed the free drinks however please be mindful that we do have CCTV in all our bars and that this could be regarded as theft so I would not suggest that other guests found in this situation do the same !!. On a positive note we are pleased that you enjoyed the lovely new spa and that you found the staff and the food amazing kind regards Stephen
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wilkins77 写了一条点评 2019年5月
英国拉格比61 分享18 推荐
优点与缺点并存……就是这家酒店!我们在往南旅行的途中,在这里暂住了一晚。这家酒店很漂亮,但我们只能预订经典的房间了,而且为了能住上还不得不支付每人每晚25英镑的价格……在我看来这太贵了,我猜他们是投资了300万英镑之后必须要用一些方法把成本赚回来吧。网站上声称这是一家4星的酒店,但它绝对不是。遗憾的是,酒店对细节的关注不够,而且这个地方让人感觉很陈旧。花了50英镑体验了这里的娱乐设施后,我很失望。我连人字拖都没能拿到,因为他们用光了。我们的经典房间很过时,没有保险箱,没有冰箱,看到的是屋顶的景观,设备破旧不堪,电视比我的电脑显示器还小……短暂住一下还行,但我们是不会再回来住的。
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回复来自经典英国哈特雷庄园酒店的General Managergeneralmanager_HMH
2019年5月7日已回复
dear Wilkins 77 Thanks for your review i am sorry that on THIS occasion you did not get the experience that you wanted, the spa is a chargeable facility and in our opinion offers a value for money experience , not hotel guests can only access it by booking spa days that cost upwards of £100 per person ( these do include a treatment or two) so we believe the £25 fee offering use of the facility over 24 hours to be reasonable . I take on board your view on the standard rooms and we are working on refurbishing these within the next 12 months, these are currently reasonably priced to reflect this. I hope you had time to try out our restaurant where the food is getting really good reviews at the moment kind regards Stephen
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Abha A 写了一条点评 2019年5月
53 分享14 推荐
我们在这里休息了2晚,带Spa的,真的是太棒了。食物非常出色而且还很大份。可选的葡萄酒和鸡尾酒都不错。Spa真的是太出色了!还有设有室外休息区。按摩的很舒服,技师的手法也非常专业。我认为唯一需要改进的是卧室,而且酒店没有告知我们这里可以带宠物狗。
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回复来自经典英国哈特雷庄园酒店的General Managergeneralmanager_HMH
2019年5月7日已回复
Hi Abha Thanks for your review we are so pleased that you enjoyed the facilities in the spa and the food and beverage in our restaurant , we have been working hard on improving these over the past few months . In relation to the rooms we are starting a programme on our classic rooms over the next twelve months but do also currently have some exceptional rooms like The Swallows, room 232 the deluxe, our new bedroom suite over the spa and our many other feature superior rooms, I would recommend all guests review these before booking. In regards to being dog friendly then I would unashamedly say yes we are, we are a countryside hotel and pets do generally go hand in hand, that said we don’t allow dogs in our restaurant (with exception of guide dogs naturally) kind regards Stephen
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价位
US$112 - US$186 (基于标准间的平均价格)
其他名称
hatherley manor gloucester, hatherley manor hotel gloucester
位置
英国英格兰科茨沃尔德格洛斯特Down Hatherley
客房数量
50
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关于经典英国哈特雷庄园酒店的常见问题
经典英国哈特雷庄园酒店附近有哪些热门景点?
附近的景点包括SimAir737(距此地 3.5 千米)、Trapped Escape Rooms(距此地 5.1 千米)和Jet Age Museum(距此地 2.3 千米)。
经典英国哈特雷庄园酒店有哪些物业设施?
酒店的热门设施包括免费Wifi、餐厅和酒吧/大堂。
经典英国哈特雷庄园酒店提供哪些餐饮选项?
入住期间,客人可以在餐厅、酒吧/大堂和免费速溶咖啡享用美食。
经典英国哈特雷庄园酒店可以停车吗?
是,客人可以使用免费停车。
经典英国哈特雷庄园酒店附近有哪些餐厅?
交通便利的餐厅包括Hooker & Eight、The Coal House Inn和Bangkok Canteen。
经典英国哈特雷庄园酒店设有锻炼设施吗?
是,客人可以在入住期间使用健身/Spa 更衣室。
经典英国哈特雷庄园酒店靠近市中心吗?
是,度假村距离Down Hatherley中心 0.9 千米。
经典英国哈特雷庄园酒店允许带宠物入住吗?
是,一般允许携带宠物入住,但最好还是提前致电确认。
经典英国哈特雷庄园酒店提供商务服务吗?
是,酒店会提供便利的商务中心、会议室和宴会厅。
经典英国哈特雷庄园酒店附近有任何历史景点吗?
许多旅行者热衷于参观Odda's Chapel(距此地 7.2 千米)、Blackfriars(距此地 5.1 千米)和Llanthony Secunda Priory(距此地 5.9 千米)。
经典英国哈特雷庄园酒店是无障碍酒店吗?
是,酒店提供无障碍客房和无障碍设施。 如有具体问题,建议你提前致电确认。