Sheraton Overland Park Hotel at the Convention Center (欧弗兰帕克)

Dear Kelly Travel Greetings from the Sheraton Overland Park. I was delighted to read, that you enjoyed our newly renovated Club room floors and the amenities offered during your stay. I certainly will convey your compliments to Lauren for being very informative and attentive. I am glad your check in experience was perfect. We all are looking forward seeing you back soon. Safe travels - Kurt

SoccerMomXYZ 写了一条点评 2017年6月

俄勒冈波特兰13 分享22 推荐

到堪萨斯城探亲

和两个孩子住在那里，非常不错，他们很喜欢游泳池。我给俱乐部房间付了额外付费，因为我认为这会让住宿更方便舒适。我的孩子可以自己吃早餐。但每一天的食物都是一样的。太无趣了。下午，真不敢相信有人会笨到会把烧焦的棕色饼干端出来，这样会折断牙齿了！不会再付给俱乐部房间付额外费用了。在外面的院子里和当地的朋友们相聚在一起，度过了愉快的时光，会有服务生在那里。

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回复来自Sheraton Overland Park Hotel at the Convention Center的ManagerKurt6100

2017年6月8日已回复

Dear SoccerMomXYZ, Greetings from the Sheraton Overland Park. I was disappointed to read, that you and your families experience in our Club Lounge were less then perfect. I regret, that we did not exceed your expectation and I have conveyed your comments to our director of restaurants and bars to follow up on, as well as our Executive Chef. Please know, this is not what we are known for and I apologize for our shortcomings. Please let me know the next time you are in town, so I can ensure a more memorable stay. Thank you again for choosing our hotel during the soccer tournament and we are looking forward having you back soon. Safe Travels-Kurt

Brad T 写了一条点评 2017年5月

德克萨斯州麦金尼37 分享6 推荐

极好的屋顶酒吧和休息室

我们住在这家旅馆为了参加最近的一场足球比赛。他们为我们的球队安排了30个房间且酒店地理位置很好。这里有一个供孩子们用的室内游泳池(不太大，但能达到目的)，还有一个很棒的户外屋顶休息厅和酒吧供成年人使用。酒吧里有三个火坑，周围都是沉重的户外椅子和沙发。还有一个壁炉，周围也有椅子和沙发。总而言之有足够的座位空间容纳大约75人。很棒。酒店位于Overland Park中心，到任何一个体育场地都很方便，我会推荐所有人来这个酒店入住。当我们下次来的时候，我们将会再住这里。

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回复来自Sheraton Overland Park Hotel at the Convention Center的ManagerKurt6100

2017年6月6日已回复

Dear Brad T, Greetings from the Sheraton Overland Park. I was delighted to read, that all of you enjoyed the outdoor patio and fire pits. I am glad you and the kids had a great time in our in-door saltwater pool, which has access to the patio as well. Thank you again for staying with us and please come and visit us soon. Safe Travels-Kurt

Reese P 写了一条点评 2017年5月

密苏里Savannah56 分享15 推荐

非常干净！超赞的枕头

总而言之，这是一个令人愉悦的停留，房间超级干净，有很多空间，枕头和床都很令人敬畏的。我的唯一两个问题是：1.在走廊的房间门关门很大声。2.在大厅的早餐自助餐挺贵的。打在每人20美元，包括消费。我一定会再待在这里的。

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回复来自Sheraton Overland Park Hotel at the Convention Center的ManagerKurt6100

2017年5月27日已回复

Dear Reese P Greetings from the Sheraton Overland Park. I was delighted to read, that you enjoyed our hotel and the rooms with the awesome bed and pillows. Thank you for dining with us in the 1906 restaurant. We are always grateful, when our guest leave the hotel and telling us they would definitely be back the next time they are in town. Thank you again for being loyal guest to our hotel and brand. Safe travels-Kurt

alexsK9062JO 写了一条点评 2017年5月

纽约州纽约市23 分享9 推荐

差劲的前台服务和早餐

从一月到五月，我几乎每周都住在这里。前台有一个人，一副居高临下的样子，一直在搞乱那些环保之选。早餐的服务速度很慢，总是需要向他们索要咖啡。我明白这家酒店经常是很忙碌的，但他们的服务水平已经很显著了。任何在这里长住的人，都会体会到这点。如果不是因为这里离Sprint很近的话，我肯定会去其他酒店住的。

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回复来自Sheraton Overland Park Hotel at the Convention Center的ManagerKurt6100

2017年5月19日已回复

Dear alexsK9062JO Greetings from the Sheraton Overland Park. I wanted to thank you for taking the time to share your experience with us at our hotel. I truly regret, that you encountered a front desk associate who was not able to take properly care of our Make a Green Choice offerings. I also have reached out to my Director of Restaurants to re-train our morning staff in regards to our not so prompt service levels. Please accept my sincere apologies for not exceeding your expectations.If you are still working at Sprint, please reach out to me at any time so I get an opportunity to discuss this matter in person.Thank you again for your loyalty to our Hotel and Brand. Safe travels-Kurt