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GuestHouse Inn & Suites Lexington (列克星敦)

768 条点评
在76家列克星敦酒店排名第18
旅客 (53)
客房和套房 (18)
餐饮 (5)
卓越奖

关于

在 列克星敦 的 76 家酒店中排名第 18
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
游泳池
免费停车
免费高速WiFi
含早餐
有健身房的健身中心
公用Wifi
室内游泳池
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
温水游泳池
自助式洗衣服务
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客房特色
客房内冰箱
微波炉
空调
套房
家庭房
无烟房
酒店信息
酒店星级
酒店风格
超值
家庭

位置

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39推荐乘车
评分:39/100
17 家餐厅1 公里内
0 个景点1 公里内
联络
2261 Elkhorn Rd, 列克星敦, KY
以当地语言显示的名称/地址
如何前往
蓝草机场16公里
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768 条点评
8问答
0 个房间贴士

点评

旅行者评分
  • 393
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  • 88
  • 34
  • 34
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  • 中文(简体)
在这儿住了一晚。员工人很好,很快就拿来了我多要的毛毯和枕头。酒店正在装修,但是一点都不影响我们的住宿。早餐比较简单,但也很不错,能够满足我们的需要。一个经理为我们办理了离店手续,整个过程很友好愉快。他们对客人真的很上心哦。
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回复来自GuestHouse Inn & Suites Lexington的General ManagerGuestHouseLex
2014年10月23日已回复
Dear Tyson L, Thank you for your kind review. The guest experience is our number one focus, and I am glad our customer service stood out to you. As managers we lead by example, and I am happy to know that you agree! We have recently started providing a hot breakfast item every day to enhance our breakfast menu, and I hope you get the opportunity to have breakfast with us again. Maybe next time, you can check out the heated saltwater pool!! We hope to see you soon. Safe travels. Sincerely, Nisha Patel General Manager
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店员服务非常好,超乎你的想象(在此谢谢Johnna),床很舒服,房间很大。这些都是优点,但我无法忍受房间内的地毯,沾满污垢。我并非是有洁癖而难以取悦的那种人,但每天走在这样的地毯上,感觉拖鞋和脚都要好好洗洗。一切都看起来非常陈旧,早餐并不那么合胃口,有甜甜圈、面包、华夫饼。但没有蛋白质食物或水果。不会再入住了。
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回复来自GuestHouse Inn & Suites Lexington的General ManagerGuestHouseLex
2014年10月11日已回复
Dear scarlett1960, I would like to first thank you for your honest review, as we value our guest's input. I do apologize for the condition of the carpet in the room you were given. We are currently in the beginning stage of a complete renovation, and the carpet is one of the many items we will upgrade. In the mean time, I have personally walked each of the rooms, and identified carpets that needed some work to provide a better experience for our guests in the future. We have shampooed and deep cleaned those rooms. Breakfast is something we take pride in, and I will investigate why the menu was different during your stay. I would like to sincerely thank you for staying with us, and continued safe travels. Sincerely, Nisha Patel General Manager
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开了很久的车,我想要休息一下。我们把车停在停车场时,刚好有4、5个人在外面闲逛。他们提醒我们现在是凌晨1点,我们只要跟着他们进去就能停车入住。本来想想觉得很好啊,因为这个帮我们登记入住的家伙就在这里工作。但是他态度很不友好,一个人嘟哝了半天没人听懂他在讲什么。他给我们房间钥匙就径直走出去了,甚至不等我们离开前厅。我对这种服务态度很失望。我是不会向任何人推荐这家酒店的。
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回复来自GuestHouse Inn & Suites Lexington的General ManagerGuestHouseLex
2014年9月18日已回复
Dear Bwpcmp, Thank you for your honest review, as we can make changes to provide the best customer experience. Reviews like this are disheartening to read, because we pride ourselves in providing the best customer service. I would like you to know we have since restaffed that position, as we were made aware of this type of behavior. We hold high standards when it comes to our guests, and we did not deliver during your stay. I would like to personally speak with you to resolve this issue at your earliest convenience. Our number is 859-294-7375. I look forward to speaking with you soon. Safe travels. Sincerely, Nisha Patel General Manager
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服务人员友好,旅店干净,床位舒服,我会推荐给我的朋友们。尽情享受泳池吧。现在他们正在进行改建。哦,我还喜欢他们家的床单,总之是一个很棒的地方啦。
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回复来自GuestHouse Inn & Suites Lexington的General ManagerGuestHouseLex
2014年8月26日已回复
Dear Deesmiles6461, I would like to first thank you for staying with us during the beginning process of our renovation. We have made it a standard that our guests not be interrupted by the changes we are making, and I am excited to hear that you enjoyed your stay! I also want to thank you for being our valued guest, and writing this kind review. We hope to see you soon! Safe Travels. Sincerely, Nisha Patel General Manager
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这些点评为英文的机器翻译。 显示机器翻译?
我们一起住在酒店,再次(6天后)回到我们的旅行。一切都非常好,除了游泳池两次都不可用,因为我们被告知,卫生检查员需要在关闭后批准重新开放。房间舒适安静。早餐很好吃。
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价位
US$72 - US$155 (基于标准间的平均价格)
其他名称
ramada limited lexington hotel lexingtonramada hotel lexingtonlexington ramadaramada lexington
原名为
Ramada Limited Lexington
位置
美国肯塔基列克星敦
客房数量
56
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