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Home2 Suites by Hilton Louisville Downtown Nulu (路易斯维尔)

旅客 (14)
客房和套房 (43)
餐饮 (9)
卓越奖

关于

在 路易斯维尔 的 108 家酒店中排名第 36
地点
卫生与卫生
服务
优惠度
卓越奖
酒店设施
游泳池
免费高速WiFi
含早餐
有健身房的健身中心
会议室
允许携带宠物 (可带狗/宠物)
公用Wifi
室内游泳池
提供上网服务的商务中心
提供早餐
无烟酒店
残障通道
洗衣服务
自助式洗衣服务
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客房特色
客房内冰箱
微波炉
空调
套房
家庭房
小厨房
无烟房
无障碍客房
酒店信息
酒店星级
酒店风格
时尚
家庭
酒店链接
访问酒店网站
特惠信息:套餐优惠
酒店优惠信息
168 条点评
1问答
0 个房间贴士

点评

旅行者评分
  • 107
  • 30
  • 11
  • 12
  • 8
时节
旅行者类型
语言
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  • 中文(简体)
浴室很脏。卫生间、地板和工作台上到处都是头发。在我之前有人把牙刷遗落在浴室里了,也就是说,浴室在我到来之前没有被打扫过。毛巾好像被人用过,马桶坐上去就会摇晃。一位女士让她的狗把爪子搭在早餐桌旁喂食。我永远不会再选择这家旅馆,也不推荐这里!
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回复来自Home2 Suites by Hilton Louisville Downtown Nulu的General ManagerPenny L
回复时间:2周前
Happiness520427885967, We want to apologize for the disappointing experience you had at the Home2 Suites. Our housekeeping team is held to a very high standard, and your comments have been shared with our teams, and are addressing all the issues reported. We are confident if you visit us again, you will receive the experience a valued guest like yourself should expect!
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我和我的家人在去参加路易斯维尔的一次会议途中曾居住在这里。这是我们的第二次入住,我们这次住了一个双床套房。虽然没有和特大号床套房一样好,但它仍然是一个有很大空间的很棒的套房。
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回复来自Home2 Suites by Hilton Louisville Downtown Nulu的General ManagerPenny L
回复时间:2周前
Thank you, PearlKerby! We love having the opportunity to see our guests return to our location! The Home2 Suites Louisville Downtown/NuLu is a great location to choose when visiting the many venues in the area. We are so glad you found us, and we look forward to welcoming you home again!
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这在很长一段时间以来,问候和欢迎服务是属于最佳体验之一的。工作到很晚的服务台的那个女人非常的随和,令人愉快!我们在酒店里受到热烈的欢迎,真是令人耳目一新。
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回复来自Home2 Suites by Hilton Louisville Downtown Nulu的General ManagerPenny L
回复时间:2周前
Thank you for your wonderful comments, Jason F! We always look to treat our guests as if we are welcoming them into our home, and it sounds like this is the experience you were given! Hopefully we will see you again in the future when your travels bring you back to Louisville!
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我刚把家人从车上放下来,火警就响了起来,工作人员在混乱中没有做任何帮助别人的事情。消防队员总得让我们知道什么时候我们才能进入房间啊。浴室很恶心,地板上到处都是头发,浴室门内有东西被弄脏了,浴缸肯定没有清洗过。
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回复来自Home2 Suites by Hilton Louisville Downtown Nulu的AGMDeveenierB
2019年1月22日已回复
Navigate40048757417, Let me first apologize that your arrival was interrupted by a fire alarm. We are happy to report that while the Louisville Fire Department was on property and leading the search, it was a false alarm - one of our guests overcooked a hotdog in the microwave. Both, management and team members understand and realize that there was areas of opportunity and we are specifically using your experience as a training moment. We know we are better than your last experience at our hotel. I personally would like to welcome you back to see the truly amazing team we have here. We hope you will consider us in the future.
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住得很好,早餐也很好,早上吃一顿热腾腾的饭菜总是很好的!我一定会在旅行中再次入住这家酒店!没有任何问题,房间也非常好!
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回复来自Home2 Suites by Hilton Louisville Downtown Nulu的AGMDeveenierB
2019年1月17日已回复
Tyler, Thank you so much for your kind word about your recent stay with us. Our team get extremely excited to know that our guests had an amazing experience. We definitely can tell you felt at Home and we look forward to welcoming you Home again the next time you are in Louisville!
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价位
US$116 - US$222 (基于标准间的平均价格)
位置
美国肯塔基路易斯维尔Phoenix Hill
客房数量
100
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