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DoubleTree by Hilton Hotel Washington DC - Silver Spring (银泉)

1,312 条点评
在13家银泉酒店排名第9
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旅客 (134)
客房和套房 (66)
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有健身房的健身中心
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免费高速WiFi
酒吧/大堂
会议室
会议设施
公用Wifi
室内游泳池
宴会厅
接驳车服务
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
温水游泳池
精通多国语言服务人员
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91非常适合步行
评分:91/100
72 家餐厅0.5 公里内
10 个景点0.5 公里内
1,312 条点评
187 张照片
15问答
0 个房间贴士
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酒店不错,干净,员工友好,代客泊车的服务员热心且有礼貌。房间有点老旧(尽管我还升级了房间)——对于逸林酒店我期待比这更高的水平,不过总的来说还算是一次不错的经历。
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与 DoubleTree by Hilton 合作收集的点评
这家酒店很好,地理位置优越。我们可以步行去餐厅和商店。我只是有点失望,房间里没有微波炉或迷你冰箱。除此之外,我认为这家酒店很好。
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与 DoubleTree by Hilton 合作收集的点评
这家酒店的地理位置非常好,去哪里都很方便,但酒店本身有些让我失望。以酒店的价格来说,这里的一切都没有到达我的预期。房间看起来很脏,大厅的里的轮椅电梯也无法使用,这让我无法到达大堂使用那里的任何设施。
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与 DoubleTree by Hilton 合作收集的点评
回复来自DoubleTree by Hilton Hotel Washington DC - Silver Spring的Front Office ManagerDoubleTree_Silver
2019年2月18日已回复
Thank you for taking the time to review our hotel. It is with these responses that we can make the necessary changes and improvements to get our property to the place it needs to be. I apologize about the inconveniences you experienced with us during your stay
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位置和工作人员非常好。我房间的空调不能运行,所以无缘无故地热得无法忍受。我到的比较晚,并参加了NYE庆祝活动,所以当我意识到它不起作用时,更换房间为时已晚。但是,虽然这给我带来了很大的不便,但我还是很享受这次住宿。
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与 DoubleTree by Hilton 合作收集的点评
回复来自DoubleTree by Hilton Hotel Washington DC - Silver Spring的on behalf of managementDenise-HiltonHelp
2019年1月23日已回复
Dear Dana J, Thank you for taking the time to review your recent stay. We truly regret that your experience with us was anything less than ideal and that you faced such complications with the temperature your room. Providing our guests with exceptional service is something we take seriously. Please know this will be addressed with the appropriate members of our team so we may improve for the future. We hope the next time you are in the area you will stay with us again.
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两间套房幽闭恐怖,因为只有一扇小窗户——不划算。浴缸里的大臭虫把我孩子吓坏了。办公室椅子上的乙烯基塑料开裂,浴室墙上的螺丝孔——至少给人留下了不好的印象。所以——员工不错,但是其他的就,呃……
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与 DoubleTree by Hilton 合作收集的点评
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所有照片旅客客房和套房泳池和海滩餐饮商务中心和活动室
Cockroach from my room
Dead roach at Double Tree
worn desk chair in suite
worn couch in suite
one bath towel for a family of three
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12345614
We didn’t see cockroaches or smell weed. We stayed 1 night so might not have seen them in the area our room was located . there was a very large group (100+) of school kids staying, so I think it is popular with schools. Lots of things that you can walk to in the immediate vicinity - mall, restaurants, movie theater, etc. You can even take a metro to DC - the train station is a 8-10 minute walk.
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Are there spa salons near your hotel, that offer facial, massage services?
I remember being upgraded to a room at the hotel that had two bathrooms. One had a shower and the other had a tub. There are two elevators. One elevator is right next to the entrance to the garage. The other elevator is right next to the front desk. However, the elevator to the garage won't take you to the front desk. You have to use the stairs or a ramp for that.
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Can you check in at 18 years old?
yes
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We do offer refrigerators for a small fee. They are then cleaned after every use.
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123
价位
US$108 - US$256 (基于标准间的平均价格)
其他名称
hilton silver springsilver spring hilton
原名为
Hilton Washington DC/Silver Spring
位置
美国马里兰银泉
客房数量
248
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