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Extended Stay America - Boston - Tewksbury

79 条点评
在6家Tewksbury酒店排名第5
旅客 (11)
客房和套房 (20)
餐饮 (1)

关于

在 Tewksbury 的 6 家酒店中排名第 5
地点
卫生与卫生
服务
优惠度
酒店设施
含早餐
免费停车
免费高速WiFi
允许携带宠物 (可带狗/宠物)
无烟酒店
残障通道
洗衣服务
网球场
自助式洗衣服务
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客房特色
微波炉
空调
小厨房
无烟房
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酒店优惠信息
79 条点评
0问答
0 个房间贴士

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Extended Stay American这家酒店尽管一开始有点难找,不过一旦你找到了就好啦,因为这里价格还是很划算的,适合久住。装修有点陈旧,各层楼都没有自动贩卖机。不过有收费比较合理的洗衣房。酒店房间舒适干净。装修大概是2000年左右的样子,比较陈旧。离各种吃的都很近,比如Wendys餐厅、99餐厅、Cracker Barrel连锁餐馆等。地段很安全。办公司的职员有点傲慢。
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回复来自Extended Stay America - Boston - Tewksbury的General ManagerManager_11525
2015年12月28日已回复
Thank you for your recent review of our property. We appreciate you letting us know that we were unable to exceed your expectations. I will be using your comments as a training tool to coach our staff to ensure your experience is not repeated. Still, we are very glad to know that we were able to provide you with a comfortable stay overall. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
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酒店对我和我老婆都很方便,因为它离我们的工作地和新家都很近。我们呆的时间比预期的要长。但我们有一些其他需要,我们想要一个厨房可以自己做食物,可以早上自己磨咖啡。这儿的员工工作非常努力,他们对于顾客的服务永远都是请和谢谢,他们会迅速回应你的请求。
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回复来自Extended Stay America - Boston - Tewksbury的General ManagerManager_11525
2015年10月28日已回复
Thank you for your wonderful review of our property. I'm thrilled that you enjoyed the exceptional customer service our staff provided! I am so glad to read that you enjoyed our fully equipped kitchens as well as our convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
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如果你想找一个有水疗按摩设施体验的酒店,那这里不是。但是它很干净,床很舒适,但是就在州际公路边上,残疾人也可以到达。我很惊讶,电视的频道很少,房间里没有轨道线。总之,还行。
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回复来自Extended Stay America - Boston - Tewksbury的General ManagerManager_11525
2015年9月22日已回复
Thank you for your review of our property. Please accept our apologies that our TV channel selection was not to your satisfaction. Still, we are delighted to know that we were able to provide you with a great stay overall. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
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在找到一份工作后,我的公司预订了这家酒店,让我在这家酒店住一个月。当我第一次进入酒店,大门发出吱吱声,很难打开。所以我想这里不是最好的住宿的地方。但是我的房间很干净,有我需要的一切。住在这家酒店的人不是最好那类人群(有点大声)。这家酒店很好的一件事是它有一个厨房。总体而言,这里是住宿的好地方。
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回复来自Extended Stay America - Boston - Tewksbury的General ManagerManager_11525
2015年9月14日已回复
Thank you for providing us with details about your stay. We appreciate the kind comments about our clean rooms and kitchens; however, we apologize that you had difficulties with our door and with loud guests. I have had the front door repaired and have met with the staff to discuss our action in dealing with loud guests. The staff and I appreciate your comments, as it will only help us to improve. To discuss further, or if you have any questions, please contact me at tew@extendedstay.com. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
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我们才入住了一个小时,我就鼻塞、眼睛发痒。也许是那什么怪异的香菜气味造成的。本末倒置,吸烟房在上层,非吸烟房却在大堂边。房间狭窄幽闭,壁灯都歪了。房间附带的厨房里没有茶杯、玻璃杯甚至餐具。床单距离枕头还差15英寸。最重要的是房间价格一点也不便宜!175美元一晚。优点:靠近高速公路。浴室干净。前台招待凯迪很友好而且工作效率高,别看她老被“老板”请去喝茶。
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回复来自Extended Stay America - Boston - Tewksbury的General ManagerManager_11525
2015年8月19日已回复
Thank you for your recent review of your stay. We appreciate the kind comments about our staff; however, we apologize that your stay was not to our company’s high standards. While we no longer keep dishes in guest rooms, these items are available upon request for no additional charge. I met with the staff, and we will work to make sure we are clearly communicating our amenities during guest arrivals as well as thoroughly inspecting our rooms. I am grateful for the feedback you provided so we are able to continually improve our hotel. Please contact me, at tew@extendedstay.com, if you would like to discuss this further. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
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上一页
1234569
价位
US$115 - US$181 (基于标准间的平均价格)
其他名称
extended stay tewksburytewksbury extended stay
位置
美国马萨诸塞Tewksbury
客房数量
92
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