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底特律市中心河畔皇冠假日酒店
Crowne Plaza Detroit Downtown Riverfront

1,152 条点评
在37家底特律酒店排名第19
旅客 (394)
360
全景 (13)
客房和套房 (278)

关于

在 底特律 的 37 家酒店中排名第 19
地点
卫生与卫生
服务
优惠度
绿色领袖 铜级
酒店设施
有健身房的健身中心
免费高速WiFi
游泳池
客房服务
餐厅
酒吧/大堂
会议室
会议设施
允许携带宠物 (可带狗/宠物)
室内游泳池
宴会厅
干洗服务
提供上网服务的商务中心
无烟酒店
残障通道
洗衣服务
温水游泳池
精通多国语言服务人员
门房服务
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客房特色
空调
套房
家庭房
无烟房
无障碍客房
酒店信息
酒店星级
酒店风格
风景优美
位于中心地带
酒店链接
访问酒店网站
特惠信息:点击查看详情
酒店优惠信息
1,151 条点评
40问答
0 个房间贴士

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我因工作原因而住在这里,酒店有很不错的价格,美妙的景色和令人赞叹的前台工作人员LaLa!我感到宾至如归,她为我安排了一个令人难以置信的河景房!让我感觉非常特别。夜晚的城市和河流,在这些灯光的衬托下,显得特别的美丽!
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酒店的房间很老旧。但位置很棒,就在底特律会议中心(Cobo)的对面。大堂里的餐厅/酒吧很棒。食物很好,有电视可以观赏体育节目,员工友好,氛围很棒。
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回复来自底特律市中心河畔皇冠假日酒店的Guest Relations ManagerElaine K
2019年4月4日已回复
We are so happy that you took the time to share your stay with the Trip Advisor community. I hope your next visit to the City brings you back to the Crowne Plaza Detroit. We're heading into the warm weather, Tiger Baseball, festival season, and all of the other fun events that make Detroit a go-to destination. Have a great weekend!
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我们很高兴住在底特律市中心的前庞德酒店。这是会议的一部分。我们遇到几个问题。酒店里唯一的一家餐馆是在大厅里。早餐很好,但午餐和晚餐的服务很差。这有我见过的最小的游泳池和健身室。有4部小型电梯,通常要等20-30分钟才能上电梯。酒店位于科博大厅对面,附近几乎没有餐厅。我们不会再待在那里了。
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回复来自底特律市中心河畔皇冠假日酒店的Guest Relations ManagerElaine K
2019年3月18日已回复
Dear John M- Thank you for taking the time to let us know of what your experience was at the Crowne Plaza Detroit. I am glad you chose our location, as we are so close to all of the events. It's very convenient when attending something at Cobo Center. It is my pleasure to address the issues you experienced- especially with the elevators on this sold-out weekend. We do our very best and our team works are to monitor the flow on the elevators for the convenience of our guests. On this particular weekend, with events on all of our meeting space floors, we did have some delays during the high-volume times as many events ended or had breaks at the same time. This is not typical, and we hope you will give us another try. There are so many positive reasons to stay with us! Our fitness center is generally found to be well-appointed for the needs of our guests while traveling, and I am so sorry it did not meet your expectations. We do also provide highlighted running maps for our guests who want to enjoy a run on the Riverwalk (right across the street.) If you did not get a chance-I would highly recommend it on your next visit to Detroit. It's really fantastic and there is a great sight-seeing opportunity of the Canada riverfront too! Thanks again for letting us know what you enjoyed and what we could have done better!
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我到城里出差,当我准备与公司高管开会时,前台的团队帮我了好几次忙。每个人都友善专业、乐于助人。此外,我的房间干净时尚,可以欣赏到美丽的河景。什么也比不上酒店的位置便利。我们的会议非常成功,我非常感谢皇冠假日酒店的支持。
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回复来自底特律市中心河畔皇冠假日酒店的Guest Relations ManagerElaine K
2019年3月9日已回复
Thank you KC! This forum of TripAdvisor is a great place to leave feedback and information! We are so grateful that you took the time to share your visit with us and the community. We hope you are planning to visit Detroit again soon, and we know you will choose Crowne Plaza as your go-to hotel!
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我们因为工作的原因在底特律市中心河畔皇冠假日酒店住了10天。尽管浴室很小,但房间还是不错的。餐厅的服务很糟糕,自助早餐很差劲,如果你从菜单上点菜可能会花很长时间,而且拿到的食物与描述不同。小贴士:不要提前支付早餐费用,可以去街道对面的地基酒店(Foundation Hotel)吃早餐,在那里可以享受美味的食物和优质的服务。招待处的罗莎非常棒!非常热心帮忙!
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回复来自底特律市中心河畔皇冠假日酒店的Guest Relations ManagerElaine K
2019年2月24日已回复
Thank you for your Trip Advisor review regarding your recent stay at the Crowne Plaza Detroit Downtown Riverfront. It is my pleasure to address the concerns you had while staying in Detroit. I hope you will consider this experience to be below the normal for our hotel. Our team is working diligently to correct the areas in which we failed to meet your expectations. I am genuinely sorry to know that we were not able to meet your expectations of the IHG brand, most especially with the breakfast service. Our goal has always been to provide our guests with the best hospitality service and it is with regret to know it was not the case during your stay. The experience you described certainly isn’t what we want for any guest and appreciate your taking the time to let us know. I have shared your comments with the restaurant management, who responded with genuine concern for the impact this had on your stay. I know they appreciate you sharing your experience, and I am confident they will take appropriate steps so this doesn’t happen again. Thank you for the kind mention of Rosa at the front desk. She is one of our favorite Guest Service Agents and is an example of the service we intend to offer our guests. In the Spirit of Hospitality,
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价位
US$159 - US$358 (基于标准间的平均价格)
原名为
Crowne Plaza Detroit Convention Center
位置
美国密歇根底特律
客房数量
367
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